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Pullman Magenta Shores Resort Hotel

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1 Magenta Dr, Magenta, New South Wales 2261 Australia
6 people are viewing this hotel
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* Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
Traveller (292)
360
Panoramas (5)
Room & Suite (172)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 09/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Magenta Shores Resort Hotel
Updated 09/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Golf course
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid internet
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Tennis court
Fishing
Kids club
Kids' outdoor play equipment
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Iron
Kitchenette
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
852Reviews16Q+A100Room tips

Reviews
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Ron R wrote a review 8 Aug
Sydney, Australia8 contributions5 helpful votes
The Magenta course is great and unlike most courses has withstood the rain extremes with golf carts not restricted beyond the usual areas around the greens. We stayed in a three-bedroom apartment that was perfect for what we wanted. Stay and Play/AccorPlus package made the costs bearable. Staff were brilliant.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from David McDonald, General Manager at Pullman Magenta Shores Resort Hotel
Responded 5 days ago
Good afternoon Ron, Thank you for taking the time to share your recent stay with us. We are thrilled you enjoyed your time here at Magenta and hope to welcome you back again soon. Kind regards, Rebecca King Front Office Manager
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whitbuzz wrote a review July 2022
Sydney, Australia1 contribution
As a regular guest at Magenta Shores, I thoroughly enjoyed my stay. A couple of aspects of the accommodation were not up to the usual standard. 1) The fridge had no freezer compartment - not a serious problem in winter, but it would have been very disappointing if my visit to that apartment was in summer. 2) There was no hand rail for the stairs. I'm surprised this is legal.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from David McDonald, General Manager at Pullman Magenta Shores Resort Hotel
Responded 5 days ago
Good afternoon Whitbuzz, Thank you for taking the time to share your recent stay with us. We are so glad you enjoy your regular visits to Magenta and appreciate your feedback. We hope to welcome you back again soon. Kind regards, Lachlan Palmer Front Office Supervisor
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Jayant M wrote a review July 2022
1 contribution
+1
When I first entered resort it looked amazing so as the service. However, when I entered my villa there was stains on the floor, paint was peeling off the wall, carpet was ripping, cracks in the sink, someone’s hair as well in the sink, mould growing around the shower. There was someone human urine stain on the couch. This was not expected from a 5 star resort that cost well over $400/night. I highly advise everyone to stay away and visit some other hotel.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pullman Magenta Shores, Guest Services / Front Office at Pullman Magenta Shores Resort Hotel
Responded 4 weeks ago
Good afternoon 408jayantm, Thank you for taking the time to share your recent experience with us. We appreciate your feedback and sincerely apologise that your accommodation was not to your expectations. I have addressed your mentioned concerns with our Management Team to look into and rectify. If you do allow us the opportunity to welcome you back again, we do have recently refurbished Deluxe Three Bedroom Villas that I trust you would be more than comfortable in. If I can assist you with making any future reservations with us please do not hesitate to contact me. Kind regards, Rebecca King Front Office Manager
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Travel445438 wrote a review July 2022
2 contributions1 helpful vote
Good location. It rained the whole time during our stay. However the heated pool saved the day. The grandchildren were in it everyday. We booked three villa and the downstairs was big enough for three families to enjoy time together. We would go back again.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Pullman Magenta Shores, Guest Services / Front Office at Pullman Magenta Shores Resort Hotel
Responded 4 weeks ago
Good afternoon Travel445438, Thank you for taking the time to share your recent stay with us. We are so glad you and your family enjoyed your stay. We look forward to welcoming you back again soon. Kind regards, Rebecca King Front Office Manager
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Magpie wrote a review July 2022
Sydney, Australia35 contributions27 helpful votes
We recently stayed here with a Luxury Escapes booking. Under normal circumstances I would not stay at this type of hotel as we do not play golf or use Spas, but after a horrid year we just wanted to get out of Sydney. With the opening of the north west connex tunnel it is now very easy for us to access the north coast so we chose this package for a couple of days away. Resort is very nice, set in a golf course and near the beach. The bar and restaurant are very good, but it is the staff who made our stay enjoyable. Very helpful and friendly.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pullman Magenta Shores, Guest Services / Front Office at Pullman Magenta Shores Resort Hotel
Responded 4 weeks ago
Good afternoon Margaret, Thank you for taking the time to share your recent stay with us. We are so glad you enjoyed your time here at beautiful Magenta and hope to welcome you back again soon. Kind regards, Rebecca King Front Office Manager
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Angelene253 wrote a review July 2022
Budgewoi, Australia189 contributions44 helpful votes
My experience at Magenta Shores was overwhelmingly positive. This is due solely to the exceptional staff - be it the reception staff, room service staff or the Vie Spa staff. I had received some personal bad news whilst at the property and then had a change of plans due to the extreme weather. The staff were able to accommodate my requests (to extend my stay and room type) on short notice and did their best to meet my requests. From check in through the entire stay, the staff were exceptional. Of particular note, was how personable they all were. The accommodation itself. I spend 3 nights in a 2 room villa. The villa was spacious, well equiped and had a great floor plan. The bed was super comfortable. The bathrooms were spacious and well laid out. The linen - bed and bathroom - were clean and gave a good feeling. The negatives were the soft furnishings. The lounge had stains on it, the rug had stains on it, the cushions were fraying and someone took to the blinds downstairs with scissors - very poor finishing. I then spent 2 nights in a king studio. Again the bed was super comfy, the bathroom well configured; and the linens were lovely. The view was also great by the pool area (even with the rain). Again, the soft furnishings were very stained - the arm chair, the desk chair (I wouldn’t risk sitting on) and the heavy blind was stained in several spots, badly. The room service was quick and the staff were friendly. Vie Spa was stunning. A full suite of services, lovely staff, the decor and atmosphere were perfect.
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Date of stay: July 2022Trip type: Travelled solo
Room Tip: There are dedicated parking spaces, just a bit tricky to find your villa and spot.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Pullman Magenta Shores, Guest Services / Front Office at Pullman Magenta Shores Resort Hotel
Responded 4 weeks ago
Dear Angelene253, Thank you for taking the time to share your recent experience with us. We are so glad you enjoyed your time here and appreciate your kind words regarding our Team. Our Team pride themselves on their great customer service and your feedback I have no doubt will be well received. Thank you again and we do hope to welcome you back again soon. Kind regards, Rebecca King Front Office Manager
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Cris Tani wrote a review June 2022
Penrith, Australia16 contributions3 helpful votes
R sort yes, the last resort Poor staff knowledge, slack service, disgusting toilets and I haven’t checked in yet… Good service left you waiting, drink service was a mature. And I still haven’t been checked in Looked for the pool, well that was not well sign posted How can a place with everything going for be let down by its staff so poorly, I guess it’s the colour magenta
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pullman Magenta Shores, Guest Services / Front Office at Pullman Magenta Shores Resort Hotel
Responded 4 weeks ago
Good afternoon Lance5500, Thank you for taking the time to share your recent stay with us. Here at Pullman, we pride ourselves on our level of service and I would like to sincerely apologise that you left feeling underwhelmed. We are unable to locate a booking under your name but do please reach out to me if I can assist with any future reservations as I would love the opportunity to welcome you back.. Kind regards, Lachlan Palmer Front Office Supervisor.
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Golfer666 wrote a review June 2022
Melbourne, Australia119 contributions41 helpful votes
Came here for 3 nights, to play Magenta Shores golf club. The course is amazing unfortunately not so for the Pullman. The room was tired,bathroom door would not close and bed was at its use by. But most frustrating was this is a five star hotel and was not cheap and where not told that room service would be extra. I understand this in lower priced properties we had to use the towels for 3 days and purchased our own soap. Sorry but won’t be back .
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pullman Magenta Shores, Guest Services / Front Office at Pullman Magenta Shores Resort Hotel
Responded 4 weeks ago
Good afternoon Golfer666, Thank you for taking the time to share your recent stay with us. We are so sorry that your accommodation was not to your expectations. For Planet21, we no longer offer daily servicing however you can request a service or top up of amenities with our Reception Team. We do hope that you will allow us the opportunity to welcome you back again. Kind regards, Lachlan Palmer Front Office Supervisor
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Stephen E wrote a review May 2022
Sydney, Australia33 contributions61 helpful votes
Staff Excellent, Service not bad, still suffering from short staffing re pandemic it seems, Food in the restaurant was limited but excellent. Coffee, Long Black, excellent, Golf excellent, GPS in carts brilliant. Make sure to book ahead for your round of golf. Online bookings are hopeless, ring pro shop direct and make sure of the price when you book. Wifi was rubbish as was the TV and entertainment system if you need it. 25 metre pool a blessing, go early to avoid kids. Gymnasium excellent. Apartments need painting and general work but this seems common since the pandemic. Bed in master bedroom 605 super comfortable. Did see a small apartment (Studio), Don’t bother they are small and smelly, and if it’s a price point issue, you will struggle with the prices at the restaurant and bar so bring your own food and wine and get a self contained unit. The Vie Spa good for general massage and average facial. Otherwise not worth it. Big menus but no ability to deliver. Still great location and excellent facility just suffering a bit from the pandemic.
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Date of stay: April 2022
Value
Rooms
Service
Room Tip: Go large with a view of golf course. Nothing else worth it
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from David McDonald, General Manager at Pullman Magenta Shores Resort Hotel
Responded 9 May 2022
Good evening Stephen, Thank you for taking the time to share your recent stay with us. We very much appreciate your feedback and I will ensure I share your experience with our Team. I am pleased to read you had a comfortable stay and do hope we can welcome you back again soon. Kind regards, Rebecca King Front Office Manager
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BelleCose wrote a review Apr 2022
Sydney, Australia66 contributions72 helpful votes
A short stay as a result of a gift voucher. Easy drive from Sydney, the staff were pleasant, rooms ok a little tired, easy walk to the shore. We did order room service , pasta was ok but nothing special, chips a bit soggy, probably better to venture out. It was fine but not sure I’d go back on my own dime.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from David McDonald, General Manager at Pullman Magenta Shores Resort Hotel
Responded 9 May 2022
Good evening BelleCose, Thank you for taking the time to share your recent stay with us. We are so glad you enjoyed your time here at Magenta and appreciate you sharing your dining experience with us. Our new Executive Chef Brian has commenced and we look forward to sharing his creations with our guests in the coming months so we do hope to welcome you back soon! Kind regards, Rebecca King Front Office Manager
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PRICE RANGE
USD 124 - USD 212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quay west resort magenta shores hotel magenta, quay west hotel magenta
LOCATION
AustraliaNew South WalesMagenta
NUMBER OF ROOMS
60
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Frequently Asked Questions about Pullman Magenta Shores Resort Hotel
Which popular attractions are close to Pullman Magenta Shores Resort Hotel?
Nearby attractions include Norah Head Lighthouse (5.5 km), The Entrance Town Centre (4.2 km), and The Entrance Heritage Walk (4.3 km).
What are some of the property amenities at Pullman Magenta Shores Resort Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Magenta Shores Resort Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Magenta Shores Resort Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Pullman Magenta Shores Resort Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Magenta Shores Resort Hotel?
Conveniently located restaurants include Ken's Humble Pie Shop, Green Tangerine, and Chang Thai.
Are there opportunities to exercise at Pullman Magenta Shores Resort Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Pullman Magenta Shores Resort Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Magenta.
Are any cleaning services offered at Pullman Magenta Shores Resort Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Magenta Shores Resort Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Pullman Magenta Shores Resort Hotel have any great views?
Yes, guests often enjoy the park view available here.