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Pullman Magenta Shores Resort

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Pullman Magenta Shores Resort
Pullman Magenta Shores Resort
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566 Reviews from our TripAdvisor Community

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Showing 557: English reviews
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Sydney
Reviewed 1 week ago

This is not a 5 star resort. It's basically some spacious modern townhouses wrapped around a golf course and a large lagoon pool. If that's all you need, perfect. But for the money we paid, we stayed over Xmas, we were pretty appalled at the lack of service and average standards. For starters we arrived to a dirty villa (2...

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Helpful?
Thank KatGemini
Jackie K, Guest Relations Manager at Pullman Magenta Shores Resort, responded to this review

Dear Guest, Many thanks for taking the time to share your comments with us in regards to your recent stay here at Pullman Magenta Shores. We would like to offer our sincere apologies regarding the areas of your stay that did not meet your expectations. Firstly may I apologise that your room was not to standard upon check-in. Please know...

Sydney, Australia
Reviewed 2 weeks ago via mobile

We were part of a group of 50 people & 4 of us stayed 1 night in a 3 bedroom villa with double storey (room no. 1001) & our balcony overlooking the garden & swimming pool. The villa was very spacious, comfortable, clean & quiet. It has everything you need including a well equipped kitchen, washing machine & dryer. The...

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Helpful?
Thank afong138
Jackie K, Guest Relations Manager at Pullman Magenta Shores Resort, responded to this review

Dear Guest, Many thanks for taking the time to review your recent stay with us. I am very pleased to hear that you and your friends enjoyed your stay. Magenta Shores is certainly a fantastic group retreat destination. May I apologise that some of your meals during your stay did not meet your expectations. Please be advised I will pass...

Sydney, Australia
Reviewed 3 weeks ago via mobile

Only stayed one night but left very happy. Good for golfers and non golfers like us. Only 5 min from the entrance. All amenities were great, big indoor pool, great gym, kids park, outdoor pools and close to the beach. Room was clean and good size too. Maybe not somewhere I would stay for too long but for 1 or...

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Helpful?
1Thank szkut
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Thank you for your comments following your recent stay, we are delighted to hear that you enjoyed all the amenities that the resort to offer. We hope to welcome you back again very soon. Sincerely, David McDonald General Manager

Dungog
Reviewed 3 weeks ago

We stayed at the Magenta Shores for one night as part of Accor Membership. We were given a two bedroom villa that was perfect. It was spacious and had all of the cooking facilities that you might want. The location was great with the beach only a short stroll away and a pool at our back door. We had drinks...

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Helpful?
1Thank Dave R
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Dear Dave Thank you for sharing your experience, we are so glad that you enjoyed your stay and look forward to welcoming you back again soon to Magenta Shores. Kind regards David McDonald General Manager

London
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ed8080
Sam P, Manager at Pullman Magenta Shores Resort, responded to this review

Sydney, Australia
Reviewed 4 weeks ago via mobile

The good: 1) Spacious modern townhouse style double story houses; 2) Your own numbered parking spot right out front of your place; 3) Pools (suitable for babies/toddlers) and beach all either just outside your door or a short walk away; 4) The grounds are lovely, lovely trees & plants plus nice dead flat aspect so no hills etc; 5) Privacy;...

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Helpful?
Thank BentTroyTheRentBoy
Jackie K, Guest Relations Manager at Pullman Magenta Shores Resort, responded to this review

Dear Guest, Many thanks for your fantastic review,its wonderful to hear you enjoyed your stay. Here at Pullman we take great pride in the service that we provide. Your feedback is very valuable to us and we appreciate your compliments and suggestions on how we can improve. Many thanks for taking the time to share your feedback. Kind Regards Adam...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago via mobile

We stayed at a 3br villa (4 adults plus 5 small kids) during low season for 4 nights and it almost felt like the entire place was ours! Generally well maintained...There are small bugs/spiders/lizards around but im not bothered as its part of the surrounding. Stove, washing machine, etc makes you feel at home. Bring supplies or go groceries the...

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Helpful?
Thank nik h
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this review

Many thanks for your feedback, we are delighted to hear that you all enjoyed your stay with us, particularly the the children in our Lagoon pool. We do hope to welcome you back the resort again soon. Kind regards Sam Panetta General Manager

Sydney, Australia
Reviewed 20 March 2017 via mobile

We had booked a special night away as our belated Christmas present to each other. Our room is very comfortable with a king size bed and has a good sized bathroom. We also have a balcony with a table outside. Our dinner at Barrett's Restaurant was top shelf, with the service just right and the dinner was 5 star ....

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Helpful?
Thank Stuart W
Jackie K, Guest Relations Manager at Pullman Magenta Shores Resort, responded to this review

Dear Stuart, Many thanks for your fantastic review and thank you for choosing to celebrate the festive season with us. Pullman Magenta Shores is certainly a great destination for the family at Christmas. Its wonderful to hear you enjoyed Barrett's restaurant and our service. I will be sure to pass your feedback onto our team which will certainly be an...

A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 19 March 2017 via mobile

My wife and I stayed for a quiet get away for the weekend. I reviewed many of the previous comments before booking and the ones that resonate the most now having stayed summarise as 'just because it's a Pullman don't have high expectations'. The resort definitely requires updating it's tired and uninspiring. We stayed in a 3 bedroom unit which...

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Helpful?
Thank A TripAdvisor Member
Jackie K, Guest Relations Manager at Pullman Magenta Shores Resort, responded to this review

Dear Valued Guest, Many thanks for taking the time to review your recent stay with us at Pullman Magenta Shores. May I apologise that some areas of your stay did not meet your expectations. If you wish to extend your thoughts on your stay I would very much like to hear from you as all feedback is very valuable to...

Lake Macdonald Queensland
Reviewed 17 March 2017

The wedding meal was very poor. The wedding was in the open and it was extremely hot and should have been held under cover The service between the actual wedding and reception was poorly organised. To get to the reception area we had to go down stairs and into the sun and then go up another set of stairs. We...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank C3412AHroberth
Jackie K, Guest Relations Manager at Pullman Magenta Shores Resort, responded to this review

Dear Guest, Many thanks for taking the time to review your stay with us. May I apologise for experience. This is certainly not a true reflection of the service and standard we pride our self here at Pullman Magenta Shores. Please be advised your feedback has been sent to our Wedding Coordinators and Executive Chef for consideration. Again my sincere...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf Course
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Self-Serve Laundry
  • Dry Cleaning
  • Concierge
  • Babysitting

Additional Information about Pullman Magenta Shores Resort

Address: 1 Magenta Dr, Magenta, New South Wales 2261, Australia (Formerly Quay West Resort Magenta Shores)
Region: Australia > New South Wales > Magenta
Price Range: $162 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Magenta Shores Resort 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Quay West Resort Magenta Shores Hotel Magenta
Quay West Hotel Magenta
Pullman Magenta Shores Resort
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Magenta Shores Resort staff and other travellers.
8 questions
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Questions? Get answers from Pullman Magenta Shores Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the pool can be noisy - even when it's raining cats and dogs.”
pointopoint, 7 Mar 2017 | Read review
“Rooms near the beach are quiet all the time.”
X6376VXstevew, 2 Mar 2017 | Read review
“Always ask for a room not facing the freeway.”
WTC2092, 26 Feb 2017 | Read review
“Ask for a villa or room that has been upgraded.”
  • threadbare couch - for 2.
  • blinds in living area
  • bottom of blind torn
  • tear in blind looking out to a great view
trudier2015, 11 Feb 2017 | Read review
“Go somewhere else”
dragondrop, 23 Dec 2016 | Read review
5 of 5