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08/10/2017 09/10/2017
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    Platino Hotel & Casino

    Estrella Sadhala Ave, Santiago de los Caballeros 51031, Dominican Republic
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    08/10/2017 09/10/2017
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    USD 73*
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    Traveller (51)
    Room & Suite (27)
    Dining (1)
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    Overview
    • Excellent48%
    • Very good31%
    • Average14%
    • Poor5%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    3.0 Star Hotel
    All hotel details
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    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (187)
    There are newer reviews for Platino Hotel & Casino
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    21 - 25 of 141 reviews

    Reviewed 24 February 2017 via mobile

    We stayed one night in the hotel on our way to Puerto Plata. The hotel must have been full, because we had to pay the list price for the suite, which was quite expensive. First they showed us the executive room, which was just small,...More

    Thank IT K
    Response from Hotel P, Manager at Platino Hotel & CasinoResponded 24 February 2017

    Dear Valued Guest: Kiitos ajastasi tarkistaa meille. Thank you for noticing our great staff and team we have here at Platino. It is also great that you felt that our staff took care of you, which is wonderful to hear. We take our customers feedback...More

    Reviewed 21 February 2017

    My first time visiting the D.R. was staying in Santiago at Platino Hotel & Casino on Jan 18th 2017. What the rooms and hotel lacked in size made up for it with very friendly service and very clean rooms. I don't speak spanish, but the...More

    1  Thank vspeech7
    Response from Hotel P, Manager at Platino Hotel & CasinoResponded 23 February 2017

    Dear Valued Guest: Thank you for choosing Platino Hotel during your stay in Santiago. Our friendly staff and clean rooms are just a few of the reasons why people choose us when visiting the area. We strive on making our customers feel right at home,...More

    Reviewed 13 February 2017 via mobile

    This hotel has a good price and it clean. The service was very good especially upon checking out, Edison Ramos was helpful and did an excellent job. Will definitely come back and I recommend it. Has a restaurant on site and the breakfast is included....More

    2  Thank Albie16
    Response from Hotel P, General Manager at Platino Hotel & CasinoResponded 14 February 2017

    Dear Albie: We are truly appreciate you taking the time to review us. Thank you for noticing our great service and the fact that we have a great price for what we have to offer. Here at Platino, we strive on offering a wonderful clean...More

    Reviewed 6 February 2017

    Platino is the hotel that I always stay in when I visit Santiago. It is reasonable and it is located in a great location. The people there are always friendly and respectful. Being close to the Monument, I go to the restaurants at night and...More

    1  Thank kcorpora1
    Response from Hotel P, Manager at Platino Hotel & CasinoResponded 8 February 2017

    Dear Valued Guest: We would like to thank you very much for your great review. Our location is quite centric and a top reason why many guest choose us while staying in Santiago. The Monument, which is one of Santiago's main attraction, is located just...More

    Reviewed 28 January 2017

    The customer service was great. I had two ladies by the names of Maritza and Lisbeth take care of me like if I was at home, I felt a nice warm welcome. As soon as I walked in, the employees were very friendly and helpful....More

    2  Thank ovallesd
    Response from Hotel P, Manager at Platino Hotel & CasinoResponded 1 February 2017

    Dear Valued Guest: :) THANKS! It is awesome to have read your 5 Bubble Review. Thank you for taking the time to write your feedback. Here at Platino we strive on making our customers feel right at home. We will continue to improve ourselves as...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    Details
    • Price range
    • USD 55 - USD 90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 91
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Orbitz, Hotwire and Cheap Tickets so you can book your Platino Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • Santiago Province >
    • Santiago de los Caballeros
    • Also Known As
    • Platino Hotel Santiago
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    Traveller (51)
    Room & Suite (27)
    Dining (1)
    Hotel & Grounds (43)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    brent s
    17 September 2017|
    AnswerShow all 4 answers
    Response from Platino H | Property representative |
    Dear Brent: Thank you for your question, we are approximately 15 to 20 minutes away from the airport. Which equals to about 15.2KM in distance. We have a shuttle service for an additional charge. Please contact us directly... More
    0
    Votes
    zil018
    29 June 2017|
    Answer
    Response from Platino H | Property representative |
    Dear Valued Guest: Trip advisor does not allow email addresses to be posted on answer/questions. We will send you a private message, we look forward to having you stay with us. Have a great weekend. Guest Services Platino... More
    0
    Votes
    michir77
    11 April 2017|
    Answer
    Response from Hotel P | Property representative |
    Dear Michir77: We would like you to know that we are always updating our rooms throughout the year. We strive to be the best in our category. All of our rooms currently have LED flat screens and most have received... More
    1
    Vote
    Room Tips
    "Each room is comfortable, although we usually choose the executive, I think that is enough."
    Read review
    "before paid, ask for a tour..."
    Read review
    "very nice and good view"
    Read review
    "Guest requests and inquiring are WELCOMED..."
    Read review
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