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Traveller (59)
Room & Suite (29)
Dining (1)
Overview
Estrella Sadhala Ave, Santiago de los Caballeros 51031 Dominican Republic See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Restaurant
Airport Transportation
Room Service
3 Star accommodation
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (228)
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168 results
Traveller rating
68
59
26
9
6
Traveller type
Time of year
LanguageEnglish
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68
59
26
9
6
Show reviews that mention
All reviews front desk pay attention open hours customer service was great no questions asked hotel is great place to sleep other hotels walking distance would stay again the staff was great small hotel first floor hot water maritza plaza santiago
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1 - 5 of 168 reviews
Reviewed 2 days ago

I was thoroughly impressed with the hotel. Very clean, nice amenities and great location. Staff was very friendly and helpful. I would highly recommend and plan to stay there again in the future. It was awesome the staff spoke English and as a guest in...More

Review collected in partnership with this hotel
Thank amonra7
Reviewed 2 days ago via mobile

Ice cold AC..make sure you upgrade to a bigger room...Lisbeth and Maritza are great..they work the front desk and are very helpful. I always stay here when in the dominican which is every few months. Very good prices...good location...safe...

Thank coleman f
Reviewed 2 days ago via mobile

Great hotel for the price. The water was nice and hot, friendly and helpful hotel staff, good food in there restaurant and great location to the center of the city. I will definitely come back to visit!!More

Thank Jay J
Response from Platino H, Director de Relaciones Públicas at Platino Hotel & CasinoResponded 2 days ago

Dear Valued Guest: It brings us great joy that you took the time to share your feedback with your kind words. About our price, we simply try to be the best in our class while being competitive. Regarding the food, we will continue to keep...More

Reviewed 1 September 2018 via mobile

This hotel was nice enough for the price. Would probably not stay here again unless necessary just due to the uncomfortable bed! but it served its purpose. We did enjoy the round outside veranda they offered.More

Thank lugotx
Response from Platino H, Guest Relations Manager at Platino Hotel & CasinoResponded 5 September 2018

Dear Valued Guest: Thank you for taking the time to give us your feedback and we are glad that you found our veranda to be enjoyable. We are the only hotel in Santiago with such a lush garden that our guests can enjoy the outdoors...More

Reviewed 27 August 2018

Friendly staff, check in was easy.. nice room for the price.. i recieved free room upgrade on my second night stay. very pleasing environment. Close to restaurants and stores. Quiet. I will stay at hotel every time i am in SantiagoMore

Review collected in partnership with this hotel
Thank cars4u84
Response from Platino H, Guest Relations Manager at Platino Hotel & CasinoResponded 5 September 2018

Dear Valued Guest: It brings us great joy to have read your feedback and from all the staff here at Platino, we would like to thank you. It is awesome that you noticed our friendly staff and our prices were of great value. We are...More

View more reviews
About
Description
Offering a restaurant, hot tub and free Wi-Fi access in all areas, Hotel Platino is located 5 km from Santiago de los Caballeros main square and 1.6 Km from Gran Teatro del Cibao Park. The rooms here will More provide you with a flat-screen TV and air conditioning. Featuring a bath or shower, private bathrooms also come with free toiletries and towels. Some rooms have a garden view. Extras include a minibar and cable channels. Other facilities offered include meeting facilities, on-site shops and an ironing service. The property offers free parking. This property is 4.4 Km from San Luis Fort and 2.2 Km from Colon Park. Cibao International Airport is 15 km away. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Air Conditioning
Airport Transportation
Breakfast Available
Casino and Gambling
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites
Number of rooms
91
Price range
USD 52 - USD 96 (Based on Average Rates for a Standard Room)
Also Known As
Platino Hotel Santiago
Location
Caribbean > Dominican Republic > Santiago Province > Santiago de los Caballeros
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites
Number of rooms
91
Price range
USD 52 - USD 96 (Based on Average Rates for a Standard Room)
Also Known As
Platino Hotel Santiago
Location
Caribbean > Dominican Republic > Santiago Province > Santiago de los Caballeros
Photos
Traveller (59)
Room & Suite (29)
Dining (1)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
mjadorekids
25 February 2018|
AnswerShow all 4 answers
Response from Platino H | Property representative |
Dear Valued Guest: Thank you for choosing our hotel for your stay in the Santiago area. We can contact you directly through TripAdvisor Messaging and confirm the pick up. Guest Services Platino Hotel & Casino
0
Votes
Google Translation
Pamela P
14 November 2017|
Answer
Response from Platino H | Property representative |
Dear Valued Guest: Thank you for your question. We do offer airport pickup for an additional fee since we out source this service. Since your information is sensitive, we will contact you directly to ask for your... More
0
Votes
brent s
17 September 2017|
AnswerShow all 4 answers
Response from Platino H | Property representative |
Dear Brent: Thank you for your question, we are approximately 15 to 20 minutes away from the airport. Which equals to about 15.2KM in distance. We have a shuttle service for an additional charge. Please contact us directly... More
0
Votes
Room Tips
"Ask for a room that is not on the lower ground floor level"
DHE30PP
18 Jun. 2018
Read review
"good team at the reception, professional and friendly"
CaptainJaySea
17 Feb. 2018
Read review
"there is no elevator at this Hotel from my observation, but the higher rooms seems to be a better chose"
903danes
24 Nov. 2017
Read review
"Room 424 gave me a great view of the garden and the front view from my hallway. Room service was excellent...."
charlesp997
19 Nov. 2017
Read review
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