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The Black Swan Hotel

Hotels.comUSD 167*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,507 Reviews from our TripAdvisor Community

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Showing 1,505: English reviews
East Yorkshire
Reviewed 22 August 2016 via mobile

Enjoyed another visit to the Black Swan for my mother-in-law's 80th birthday treat. We ate in the bar, as this is dog-friendly and we had our dog with us too, and enjoyed a tasty lunch with friendly service from all team members. We will be back!

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2Thank CharlieTaylor
Leeds, United Kingdom
Reviewed 21 August 2016

This was our first visit to Helmsley to attend the wedding of our close friends. What a beautiful place! Lots of character and beautiful stone buildings everywhere you look. The Black Swan Hotel is a truly stunning place with exposed wooden beams, lovely log fires (which I'm sure make the place very cosy in winter) and a colourful garden at...

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3Thank sspeed0208
York
Reviewed 21 August 2016 via mobile

We had visited Helmsley for the day as it is such a lovely place with lots of independent shops. We have often stopped for a drink sitting in the sun at The Black Swan. The staff make you feel welcome & nothing is too much trouble looking after our two well behaved dogs giving them a bowl of water &...

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2Thank CSYork
Sunderland, United Kingdom
Reviewed 21 August 2016 via mobile

What an excellent night we had at the wonderful Black Swan Hotel in Helmsley in North Yorkshire on Thursday. The anniversary treat included Tilly the Westie. The dog friendly room included water bowel, doggie treats and dog blanket. Lovely.

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Thank John F
Chesterfield, United Kingdom
Reviewed 21 August 2016

All good apart from ,service at breakfast, very poor, in fact chaotic, food going to wrong people, long waits for ordered coffee and tea, seemed to lack any management. We were there for a wedding so did not need restaurant in the evening, it would not have been a place of choice to eat after the mornings events. Poor experience...

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Thank janej581
Kingston-upon-Hull, United Kingdom
Reviewed 20 August 2016

This was my second stay in 18 months at this hotel, last year I could not really fault it. This time I could not believe the amount of dogs allowed to stay in such a lovely hotel, last year I did not see any so did not realise that they allowed dogs.you could not move in the bar for dogs,...

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1Thank Dave A
Nottingham, United Kingdom
Reviewed 18 August 2016

We spent a pleasant couple of day at the Mucky Duck. Our room ( 8) overlooked the market square which was charming. Everything was first class. We were also impressed with the way dogs were catered for. Next time we visit we will bring our Border Terrier.

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Thank JohnMinkley
U.K.
Reviewed 18 August 2016

I would go back tomorrow, it's so gorgeous here. Location is beautiful. The food is excellent, the rooms are wonderful - everything!! Cannot fault the Black Swan! And the people are lovely, everyone so helpful and cannot do enough for you.

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Thank A162YUdavidr
Bedford, United Kingdom
Reviewed 18 August 2016

Super location in the market square . Excellent service throughout. All of the staff we met were helpful and friendly . Comfortable bedroom . Lovely food and atmosphere in the restaurant. Would highly recommend .

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Thank Caroline C
Nottinghamshire, United Kingdom
Reviewed 18 August 2016 via mobile

Lovely comfortable friendly stay, room overlooking garden and next door church. Large rooms, comfy bed, fabulous furniture. Very clean and well decorated rooms. Food is slightly pricey £8.50 for an egg mayo sandwich and crisps, room service menu could offer a little more. The only point I raised to reception on check out is that at about 8pm someone entered...

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Thank Lottiepinktotty

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in one of Yorkshire's prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, The Black Swan Hotel provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more   less 

Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range: $186 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Black Swan Hotel 4*
Number of rooms: 45
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, North Yorkshire
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Questions & Answers

Here's what travellers have asked, with answers from The Black Swan Hotel staff and other travellers.
3 questions
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Nottingham, United Kingdom
15 days ago
Saltaire, United Kingdom
9 months ago

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Questions? Get answers from The Black Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 15 facing the market square is lovely”
meandyoux, 16 May 2017 | Read review
“Have the Snicker's dessert”
R4491OCdavidg, 13 May 2017 | Read review
“nice rooms overlooking garden”
T4878CVanthonym, 10 May 2017 | Read review
“We have found the higher floors to be quieter, but there are a lot of steps!”
petercranwell86, 5 May 2017 | Read review
“Characteristic, charming, cosy, complete and spacious bathroom, all the necessary modern amenities, and helpful and friendly staff.”
E7012RCsarad, 22 Apr 2017 | Read review
5 of 5
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USD 167* /night
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Prices are for 1 room, 2 adults
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