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04/02/2018 05/02/2018
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    The Black Swan Hotel

    Market Place, Helmsley YO62 5BJ, England
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    04/02/2018 05/02/2018
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    USD 209*
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    Traveller (306)
    Dining (50)
    Room & Suite (46)
    Overview
    • Excellent58%
    • Very good25%
    • Average10%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “tea room” (65 reviews)
    “afternoon tea” (160 reviews)
    “feature room” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb.5 Feb.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,690)
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    11 - 15 of 1,688 reviews

    Reviewed 3 weeks ago via mobile

    We booked a room looking onto the market square all lit up with xmas lights. A fabulous view. The room was tastefully furnished the bathroom a good size. On the evening in the lounge there was a blues singer. We didnt eat in the restaurant...More

    Thank Hazel105
    Response from Hannah M, Front Office Manager at The Black Swan HotelResponded 2 weeks ago

    Thank you so much for your wonderful review. I am delighted that you enjoyed your recent stay with us and we look forward to welcoming you back to The Black Swan Hotel in the very near future.

    Reviewed 3 weeks ago via mobile

    We have stayed at the Black Swan before and dinner has always been very good. This time we booked the junior suite room 16. It was lovely. The bedroom overlooks the town square and the sitting room overlooks the church. The bathroom was really nicely...More

    Thank Mothership1408
    Response from Hannah M, Front Office Manager at The Black Swan HotelResponded 2 weeks ago

    Thank you so much for your lovely review. I am delighted that you enjoyed your recent stay with us and will certainly pass your comments on to the rest of the team. We look forward to welcoming you back to The Black Swan Hotel in...More

    Reviewed 3 weeks ago

    We stayed at The Black Swan in late December and thoroughly enjoyed our visit. It was a Pal birthday Our room at the back of the hotel which was nice and quiet. The staff on reception, in the bar and restaurant to be excellent, very...More

    Thank DavidGHaigh
    Response from Hannah M, Front Office Manager at The Black Swan HotelResponded 2 weeks ago

    Thank you so much for your review. I am delighted that you enjoyed your recent stay with us and will certainly share your review with the rest of the team. We look forward to welcoming you back to The Black Swan Hotel in the very...More

    Reviewed 4 weeks ago

    We stayed here in late November for my birthday treat. We stayed with our 2 small dogs and think after reading previous reviews we must have gone to the wrong hotel! I, like a previous trip advisor reviewer, notified the hotel of my complaints but...More

    1  Thank rossjoe
    Response from Hannah M, Front Office Manager at The Black Swan HotelResponded 2 weeks ago

    Thank you for your review. I really do appreciate it when a guest takes the time to provide us with feedback so that we can use it in a constructive manner to enhance what we offer here at The Black Swan. I am sorry that...More

    Reviewed 5 weeks ago

    We had a disappointing stay back in October but have waited till now to review as we gave feedback at the time and they promised us an email, but nothing has come! - The hotel simply can't decide if it's a Boutique hotel or a...More

    Thank SpursRW
    Response from Hannah M, Front Office Manager at The Black Swan HotelResponded 2 weeks ago

    Thank you for your recent review. I really do appreciate it when a guest takes the time to provide us with feedback so that we can use it in a constructive manner to enhance what we offer here at The Black Swan. I can assure...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 144 - USD 393 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Expedia, Travelocity and Orbitz so you can book your The Black Swan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Helmsley
    • Also Known As
    • Black Swan Helmsley ,
    • Black Swan Hotel ,
    • The Black Swan Hotel Helmsley, North Yorkshire
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    Traveller (306)
    Dining (50)
    Room & Suite (46)
    Hotel & Grounds (222)
    Bathroom (12)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Claire B
    12 October 2017|
    AnswerShow all 5 answers
    Response from Paul B | Reviewed this property |
    Yes, well the Ines at the front do. If not just ask. The staff are very friendly and we're always there to help. Mind you, it was our 3 rd visit in 40 years !!!!
    1
    Vote
    acerwest
    17 August 2017|
    AnswerShow all 3 answers
    Response from Sarahnliam49 | Reviewed this property |
    Not too sure, but where we parked at the right of the hotel, there would definitely be room for you. Maybe just ask the hotel if they can keep a bigger space clear for you- I think they would!
    0
    Votes
    Room Tips
    "Rooms on the front have the best views. Some rooms are at the back of the hotel and you would have to walk..."
    Read review
    "Room 17 overlooks a beautiful walled garden"
    Read review
    "Try and get a room at the front of the hotel that overlook the town square"
    Read review
    "Overlooking the market place"
    Read review
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