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Hotel Mercury

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Hotel Mercury
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648 Reviews from our TripAdvisor Community

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Showing 299: English reviews
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 days ago NEW

We stayed there in September and had a great time. Everyone spoke English very well, was very accommodating and friendly. We checked in very late around 3am, and we actually got two single beds, but the night porter said he can't do anything then but it can be sorted the next morning, which it swifty was. Nice food considering how... More 

Thank S6176KZianm
Newcastle-under-Lyme, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 1 week ago via mobile

The hotel was clean, the staff were friendly and the food was very tasty... especially the breakfasts. My daughter loved the snack bar in particular. The entertainment was alright but nothing overly special. The animation team were friendly but the activities were somewhat repetitive. Thoroughly enjoyable week but I feel was very expensive for what it was (its was in... More 

Thank Rosesarered31
Birmingham, United Kingdom
Level Contributor
6 reviews
Reviewed 31 October 2016 via mobile

The overall build of the hotel is nice, it's situated in a lovely area. Many bars, restaurants and activities near by. Lidl is around a 15min walk away which is convenient. The hotel staff are friendly, the rooms were clean. Towels and bedding were changed daily, the room includes a mini fridge which is handy. My only fault with the... More 

Thank shennyp1
Leicestershire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 October 2016 via mobile

Bad ..... very bad worst hotel on the costa brava by far horrible staff Rubbish food ..... should sack them all and start again You should be ashamed of yourselves Promise change of room that never happens Bar man grumpiest person in Spain A disaster .... expecting Gordon Ramsey to appear any minute and sort them out

Thank alex j

Travellers are raving about these Santa Susanna hotels

Wrexham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 October 2016

Myself and my wife Stayed at the mercury for 10 days in september really nice hotel in a nice location the staff were friendly although in our opinion the food wasnt up to much so we just ate out most nights as there were plenty of places to eat within walking distance and resonably priced. The snacks between meals were... More 

1 Thank bez384
Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 19 October 2016 via mobile

Really enjoyed the Mercury. Great location near the shops and bars, near the beach too. Food best I have had in an all inclusive with lots of choice. Drinks good lots of choices on the all inclusive and all inclusive until 11pm. Clean hotel which is quite modern. Pool area is great, lots of sunbeds and large pool. Unfortunately not... More 

1 Thank Majorca2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016

No free sockets in room only in bathroom or you have to turn off tv or fridge. 2 tipes free and premium wi-fi. Free is very slow, premium cost 5€/day or 20€/week. Same music in bar every evening, feels like déjà vu. Hotel have fitness room but most fitness equipments for legs, no dumbbells, weights. Some fruits in restaurant was... More 

1 Thank Marius M
Stoke-on-Trent, United Kingdom
Level Contributor
4 reviews
Reviewed 16 October 2016 via mobile

Visited hotel Mercury for a week, on arrival was rudely spoken to by the hotel reception telling us we have to pay £14 tax for the hotel when we asked why, we were told because and thats it, my husband asked to pay on card as we had no money on us yet which we were told no and to... More 

Thank MrsVMJohnson
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 October 2016

Had a week at this hotel, and the design and the actual set up of the hotel could not be faulted. Unfortunately, the same cannot be said about the staff. With the exception of one young brunette at the reception desk, the staff were hell bent on saying no instead of yes to help their customers. Bar staff couldn't give... More 

Thank Vjp66
Carmarthenshire, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 October 2016

we returned to the mercury for our second visit and wont be the last , the hotel is very clean cleaners never stop our room was spotless bedding changed clean towels every day only having to put the dirty ones in the bath, food is a hit and miss breakfast is good lunch and dinner is a hit and miss... More 

Thank trude64

359 photos of this hotel

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All Traveller Photos (359)
Hotel & Grounds (60)
Pool/Beach Area (27)
Dining (7)
Bathroom (23)
Room/Suite (50)
View from Room (31)
Family/Play Areas (2)
Business Centre/Function Rooms (2)
Other (157)
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  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Mercury

Address: Avenida del Mar 2 s/n, 08398 Santa Susanna, Spain
Region: Spain > Catalonia > Province of Barcelona > Santa Susanna
Price Range: $57 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercury 4*
Number of rooms: 299
Reservation Options:
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Also Known As:
Mercury Hotel Santa Susana
Hotel Mercury Spain/Santa Susanna
Hotel Style:
#11 On the Beach Hotel in Santa Susanna
#12 Luxury Hotel in Santa Susanna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercury staff and other travellers.
44 questions
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3 months ago
over a year ago
Middlesbrough, United Kingdom
2 months ago

See all questions (44)

Questions? Get answers from Hotel Mercury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room facing the pool or the fields/beach, not facing the opposite hotel, as could get loud.”
 of 5 bubbles S6176KZianm, 2 Dec 2016 | Read review
“NEVER, never stay on the first floor unless you like smoke in your room and loud voices late at night....”
 of 5 bubbles Vjp66, 12 Oct 2016 | Read review
“best room over pool are good views”
 of 5 bubbles trude64, 10 Oct 2016 | Read review
“Ask for a high floor room as they tend to be quieter”
 of 5 bubbles TheFyldeBlackpool, 8 Oct 2016 | Read review
“Top floors are quieter & views are much better , rooms at back have really no quality view ..”
 of 5 bubbles JacR56, 1 Oct 2016 | Read review
5 of 5
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