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Traveller (392)
Room & Suite (214)
Dining (150)
Overview
  • Excellent28%
  • Very good44%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“train station”(47 reviews)
“indoor pool”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (681)
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94
113
39
18
8
Show reviews that mention
All reviewsnewmarket holidaystrain stationindoor poolpaying guestswalk in showerinclusive barhalf boardqueen sizelovely hotelevery nightsaladsea viewgood sizebar staffpremium roomchurrosleaving towels
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11 - 15 of 272 reviews
Reviewed 27 September 2017

First of all, can I just say that Santa Susanna is a lovely area, quiet and pleasant however this Hotel is not a 4 Star in any way shape or form. This hotel is a 2, at best 3 stars with barking dogs and horrible...More

3  Thank Omar O
Response from Patrick J, Public Relations Manager at Caprici VerdResponded 17 October 2017

Dear Omar O, Thank you for your time for writing a review on TripAdvisor, Regarding your first remarks about your choice of coming to this hotel, I would be more than happy for TripAdvisor to be able to have a review policy similar to other...More

Reviewed 21 September 2017

We returned to Liverpool from Santa Susanna on Wed 20th Sep after 5 nights in Caprici Verd. Our stay incorporated trips to: (1) Barcelona, (2) the Pyrenees plus Villefranche & Perpignan in France, (3) Girona and (4) Montserrat monastery. Very memorable! The Newmarket Holidays Tour...More

1  Thank Owen M
Response from Patrick J, Director de Relaciones Públicas at Caprici VerdResponded 13 October 2017

Dear Owen M, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. We are pleased to know that you enjoyed your stay with us. Your review helps us to learn in what...More

Reviewed 19 September 2017 via mobile

We stayed here 13 days in September. The hotel is not realy 4 star. Its a 3 star hotel. Reception ok,stuff nice. Rooms big,very. 2 big queen size beds,comfortable. Big balcony with table and 3 chairs. Wall tv,small fridge,big bathroom. Why not 4 star? Balcony...More

Thank Martina P
Response from Patrick J, Director de Relaciones Públicas at Caprici VerdResponded 13 October 2017

Dear Martina P, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. I am sorry to see that your stay with us was not up to your expectations. Just a few remarks:...More

Reviewed 18 September 2017

I went with my daughter and husband and my grandaughter and son in laws folks.we had a great time the hotel is a good four star in the costa brava ...not Greek four star but very good. The rooms are large and immaculate and the...More

Thank Mike D
Response from Patrick J, Director de Relaciones Públicas at Caprici VerdResponded 13 October 2017

Dear Mike D, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. We are very pleased to know that you enjoyed your stay with us. Your review helps us to learn in...More

Reviewed 16 September 2017 via mobile

We stayed for a week all inclusive at the end of August. We enjoyed our stay; food in the restaurant was lovely; we ate out for dinner a few times but that is what we prefer to do. Staff very friendly especially at the pool...More

Thank Gemjamie2
Response from Patrick J, Director de Relaciones Públicas at Caprici VerdResponded 13 October 2017

Dear Gemjamie2, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. We are very pleased to know that you enjoyed your stay with us. Your review helps us to learn in what...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Meeting Rooms
Multilingual Staff
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 67 - USD 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Santa Susanna
#10 Luxury Hotel in Santa Susanna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 67 - USD 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Santa Susanna
#10 Luxury Hotel in Santa Susanna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (392)
Room & Suite (214)
Dining (150)
Pool & Beach (107)
Amenities (109)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Kirsty W
20 March 2018|
Answer
Response from Lovinmambo | Reviewed this property |
hi it is mainly 'local beers wines and spirits', to be be honest I didn't rate the quality or service of the all inclusive you are most definitely given the cheaper alcohol and cheap coffee
0
Votes
lollyp1985
16 March 2018|
Answer
Response from alicia71lunel | Reviewed this property |
You would need to ask at the hotel or with the agent you booked with We only took half board as there are lots of places to eat and we wanted to go out during the day
0
Votes
kirstym402
10 February 2018|
AnswerShow all 2 answers
Response from Lovinmambo | Reviewed this property |
it might be a idea to email the hotel directly and ask about what entertainment etc is available during your stay , with it being the very start of the season not everything may be up and running
1
Vote
Room Tips
"dont choose sea view they sit under neath smoking and drinking all day and night"
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"front of the hotel a tiny bit extra but worth the sea view and dawn coming up over the sea"
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"If you have to stay here ask for a room above the first floor to avoid noise from the entertainment area"
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"Only book premium rooms if you are forced to stay here"
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