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H.TOP Royal Sun

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947 Reviews from our TripAdvisor Community

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Showing 785: English reviews
Brno, Czech Republic
Reviewed 3 days ago NEW

We ordered are staying via Web portal. Overall quality to cost ratio is very good. Only a concern was a size of drink (0.2l) per person in bars. The food quality was very good, the room service worked well, the hotel location is perfect.

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Helpful?
Thank Milos K
Worthing, United Kingdom
Reviewed 1 week ago

What a great Hotel, food was lovely,very clean,rooms cleaned daily,staff went out of their way to help you especially reception,right on the beach,entertainment was fabulous,can not fault this place will return again,loved it.

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Thank kayeconnor
Clydebank, Scotland, United Kingdom
Reviewed 1 week ago

Spent a long weekend with my partner, view from room over the beach and sea absolutely magic, hotel starting to show its age but still great food good choice some items could have been warmer, staff very attentive especially the bar-staff will defiantly return

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Thank Ian M
Leeds, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed at this hotel for 10 nights from 20 oct 16. The hotel was very basic clean enough and on the beach. Myself and our friends are well travelled and are puzzled as to how this hotel got 4 stars? The rooms were dated, very little outdoor space to sunbathe or relax outside. We paid for all inclusive and...

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Helpful?
Thank HELENCASA
HTOPHotels, General Manager at H.TOP Royal Sun, responded to this review

Dear Helen, DEar customer, We thank you for your review, although we have to apologize if any of our services was not up to our usual standards. We did have two groups of students during last October, but I have to say that their behavior was impeccable. Being young does not imply being noisy, rude or disrespectful ; under my...

Crewe, United Kingdom
Reviewed 2 November 2016 via mobile

Me my wife and 2 kids (2 and 11 )have just got back from this hotel and we had a great time . The weather was good and was great spending time on the beech at the end of October with the kids and with the hotel being on the beech it was easy to get drinks and get changed...

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Helpful?
Thank Trulea
HTOPHotels, Director General at H.TOP Royal Sun, responded to this review

Dear Trulea, We thank you very much for your fantastic review, it feels great to know that you and your family did have such a good time. We also thank you for your kind words concerning our Halloween celebration, I will pass your comments on to our kitchen team. We hope to see you very soon! Best regards, H·TOP Royal...

Bristol, United Kingdom
Reviewed 31 October 2016

Just returned after spending a week here with my 14 year old son. I could not fault this hotel. Staff very friendly and food plentiful. Yes its noisy with music from other hotels and sound of train but that is a small price to pay. Only fault this time of year is as the pool is shaded the water was...

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Helpful?
Thank Julie C
HTOPHotels, General Manager at H.TOP Royal Sun, responded to this review

Dear Julie, Thank you so much for giving us such a great feedback. We are passing your comments on to Jamie, although we cannot guarantee that he’s changing his mind about his favorite English football team…. We hope to see you next season, do not hesitate to contact us before your arrival. Best regards, H·TOP Royal Sun

England
Reviewed 31 October 2016

The rooms were ok kept clean and the maid was very friendly but walls are paper thin so made it very noisy, people being inconsiderate banging doors at all times of day and night, Air conditioning not on as ened od season even though was still pretty hot. Food was very basic and always cold so best sticking to salads....

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Helpful?
Thank norathesnorer
HTOPHotels, General Manager at H.TOP Royal Sun, responded to this review

Dear Nora, We thank you for your review; we are sorry if you have found Santa Susanna too quiet in October; maybe you should try to visit us during high season. Best regards H·TOP Royal Sun

Wales, United Kingdom
Reviewed 30 October 2016 via mobile

Lovely hotel stayed here for 7 nights the staff are lovely but could smile more and I think they should use wrist bands instead of card systems because it's a worry making sure im you haven't lost your card or forgot it would be much easier but overall lovely stay

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Thank bridiejones2002
HTOPHotels, General Manager at H.TOP Royal Sun, responded to this review

Dear bridiejones, Thank you so much for your nice review, we are glad to know that you enjoyed your holiday. We use a card system because we have many clients that have not booked all inclusive, and if we use the wrist bands we cannot get as much information as needed. We hope to see you next season! Best regards,...

Reviewed 30 October 2016 via mobile

Great scenery, hot weather, decent pool, bilingual staff, crazy ADHD entertainment, Marta was life of the hotel and made it fun, I love karaoke and she made the nights I was on holiday special for me.

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1Thank Andrew C
HTOPHotels, General Manager at H.TOP Royal Sun, responded to this review

Dear Andrew, Thank you very much indeed for your great comments; Marta will be more than happy to know that she made your holiday enjoyable. We hope to see you again nest season. Best regards, H·TOP Royal Sun

Newcastle upon Tyne, United Kingdom
Reviewed 29 October 2016

Love, love, love this hotel. Everyone is so friendly. Met some wonderful people during our stay and we are counting down the months till May/June next year for our next visit. The staff are all lovely but have to give special thanks to the restaurant staff especially Ahmed (who remembered us from our last visit x) Juan and all of...

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Helpful?
Thank VK67
HTOPHotels, General Manager at H.TOP Royal Sun, responded to this review

Dear VK67, Thank you very much indeed for your awesome review; we feel just great when our clients give us such a great feedback about our staff, as that’s for sure our main concern. We are looking forward to see you next season, do not hesitate to contact our reception team a few days before your arrival. Best regards, H·TOP...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The 4-star H•TOP Royal Sun hotel sits on the seafront promenade in the peaceful tourist village of Santa Susanna in Costa del Maresme-Barcelona, overlooking a beautiful beach. Positioned really close to the train station, bars, restaurants and shops, it is perfect for singles, couples and families. The 217-room offer a wonderful sea view and many onsite facilities, such as a Beach Restaurant only for clients and discounts in the Sand Beach Club situated just in front. It is situated 70 Km from Barcelona – El Prat Airport and 30 Km from Girona Airport. Santa Susanna is a family tourist destination with an impressive long sand beach and a selection of shops, bars and restaurants. Santa Susanna sits between the popular beach villages of Calella & Lloret de Mar, with an easy access by train to Barcelona city center. Clients from H•TOP Royal Sun have an exclusive burger-bar by the beach and can visit Sand Beach Club which offers sun beds and parasols with special rates for clients with All-Inclusive service. FACILITIES Rooms • Restaurant • Bar • Swimming pools ( one for adults and one for children; unsupervised pools ) • Sun terraces Children • Playground • Baby cots and chairs Staff • 24 hour Front Desk services • Multilingual staff • Housekeeping • Tour desk Others • Currency exchange • Car hire* • Fax & copy service • Medical service • Air-conditioning • Heating • Safe boxes (in each room)* • Wi-Fi* • TV • Luggage storage (coin lockers) • Showers for check-out • Lifts • Bikes & quadricycles* • Discounts Sand Beach Club *Some of these services are extra or require a deposit (ask at the Hotel) ... more   less 

Additional Information about H.TOP Royal Sun

Address: Passeig Maritim S/N, 08398 Santa Susanna, Spain
Region: Spain > Catalonia > Province of Barcelona > Santa Susanna
Price Range: $51 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H.TOP Royal Sun 4*
Number of rooms: 217
Reservation Options:
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Also Known As:
Htop Royal Sun Hotel Santa Susana
H.TOP Royal Sun Spain/Santa Susanna
Htop Royal Sun Santa Susana
Hotel Style:
#9 On the Beach Hotel in Santa Susanna
#10 Luxury Hotel in Santa Susanna
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Questions & Answers

Here's what travellers have asked, with answers from H.TOP Royal Sun staff and other travellers.
129 questions
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Questions? Get answers from H.TOP Royal Sun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family room (3 adults) with sea side view”
 of 5 bubbles MilosK192, 7 Dec 2016 | Read review
“Not very sure on this one,ours was great anyway.”
 of 5 bubbles kayeconnor, 30 Nov 2016 | Read review
“Front sea view great”
 of 5 bubbles 857ianm857, 30 Nov 2016 | Read review
“higher floors may be less noisy”
 of 5 bubbles norathesnorer, 30 Oct 2016 | Read review
“try and go as high as you can, the kids mainly run around on floors 1,2,3 :)”
 of 5 bubbles rondao918, 25 Oct 2016 | Read review
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