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Servatur Puerto Azul

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Traveller (1779)
Room & Suite (459)
Pool & Beach (229)
Overview
  • Excellent24%
  • Very good40%
  • Average20%
  • Poor9%
  • Terrible7%
Travellers talk about
“adult area”(111 reviews)
“infinity jacuzzi”(16 reviews)
“air con”(140 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
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Reviews (2,134)
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1,495 results
Traveller rating
388
592
294
126
95
Traveller type
Time of year
LanguageEnglish
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388
592
294
126
95
Show reviews that mention
All reviewsadult areainfinity jacuzziair conpool barbunk bedsself servicechocolate fountaineuropa centresoft drinkstoastiesupgraded roomsolder roomsthe main pool areagreat holidayhot dogssun loungerson tap
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1 - 5 of 1,495 reviews
Reviewed today

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Review collected in partnership with Jet2holidays
Reviewed 2 days ago via mobile

We have just come back from this hotel . We stayed for 10 days. The hotel is so clean. The pool bar is great self service drinks. And the pool bar food was great. I have never been to a hotel with so many sunbed....More

2  Thank sandimart
Response from Servatur, Guest Relations Manager at Servatur Puerto AzulResponded yesterday

Dear sandimart, Thank you for writing a review of your stay at Servatur Puerto Azul! Recently we expanded the sunbathing area and we can guarantee that every customer has a sunbed. We are happy to read that we surprised you! Also, we are glad to...More

Reviewed 2 days ago via mobile

Booked with Thomas Cook and included tickets to the water park. Room - one of the older styles, basic but clean. No aircon but could get a good breeze with windows open. Food - had the usual but there were also theme nights, the kids...More

1  Thank shortstay16
Response from Servatur, Guest Relations Manager at Servatur Puerto AzulResponded yesterday

Dear Shortsyat16, We are very thankful after reading your review about your stay at Servatur Puerto Azul. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend it to other families. Your sentence "Happy kids = happy...More

Reviewed 2 days ago via mobile

Came for 14nights august 2018 and while there we tried to book for next year too but hotel having refurb. Will definitely be back, good food, great staff, even the older decorated rooms are very clean and have all you need. Even in the darkest...More

4  Thank diane p
Response from Servatur, Guest Relations Manager at Servatur Puerto AzulResponded yesterday

Dear Diane, Servatur Puerto Azul entire Team thanks you for giving such a nice score: 5/5! We work for our guests doing our best to give you a great experience and we will continue working along the same line to reach such fantastic scores. What...More

Reviewed 3 days ago

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Review collected in partnership with Jet2holidays
Response from Servatur, Guest Relations Manager at Servatur Puerto AzulResponded 2 days ago

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Laundry Service
Multilingual Staff
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 111 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Great View Hotel in Puerto Rico
#7 Ocean View Hotel in Puerto Rico
#7 Bay View Hotel in Puerto Rico
#13 Family Hotel in Puerto Rico
#7 Harbor View Hotel in Puerto Rico
#5 Marina View Hotel in Puerto Rico
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 111 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Great View Hotel in Puerto Rico
#7 Ocean View Hotel in Puerto Rico
#7 Bay View Hotel in Puerto Rico
#13 Family Hotel in Puerto Rico
#7 Harbor View Hotel in Puerto Rico
#5 Marina View Hotel in Puerto Rico
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1779)
Room & Suite (459)
Pool & Beach (229)
Dining (108)
Amenities (48)
Family and Play Areas (26)
Questions & Answers
Ask a question
Kate W
15 August 2018|
AnswerShow all 3 answers
Response from Ldsmc | Reviewed this property |
Yeah it's tropical and cold and pour yourself
0
Votes
Haley1986999
14 August 2018|
AnswerShow all 3 answers
Response from wendy g | Reviewed this property |
Yes and it opens at evenings too tho we didn’t have kids but they seemed all well looked after
0
Votes
Room Tips
"Stay out of room as much as possible as there is no air con so rooms r hotter than sitting at the pool."
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"Room average and clean, beds not very comfy, no air conditioning just a fan."
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"Very clean but a bit dated."
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"Sea view rooms are amazing with a large balcony and sunbeds"
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