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Servatur Puerto Azul

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Servatur Puerto Azul
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1,650 Reviews from our TripAdvisor Community

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Showing 1,168: English reviews
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Livingston, United Kingdom
Reviewed 2 days ago NEW

We went for a cheep break in April. My husband daughter both loved this hotel. The kids clubs and facilities were very good especially as my girl is 10 one of the clubs was great for her. I found the food basic but OK. I couldnt have stayed longer than a week.the room was miles from the facilities 3 lifts...

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Thank Lollyjohn68
Keighley, United Kingdom
Reviewed 2 days ago NEWvia mobile

Loved bathing in the adults only section with the jacuzzi pool nearby! View from hotel and room is lovely. Pool is big and jacuzzi pool easily fits 15-20 in has been perfect for our dips this week. Food has been nice but could have done with more choice. Pancakes at breakfast were delicious!! Ice cream and a selection of cocktails...

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2Thank VickyAnn678
Leeds, United Kingdom
Reviewed 1 week ago

This was our first visit to the hotel as a family of four with two children aged seven and nine and we were impressed. We were in one of the recently refurbished rooms which had more than enough space for the four of us and the view from the balcony was fantastic. The rooms are well equipped with a coffee...

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8Thank chiarasmith
pilarderada, Guest Relations Manager at Servatur Puerto Azul, responded to this review

Dear chiarasmith, Thank you very much for your kind comments and the time you have spent sharing your experience at Servatur Puerto Azul. This is a lovely review and we are happy that you would come back. We are extremely pleased that you generally enjoyed your stay, specially with our renovated and fully equipped rooms, our different food options and...

Manchester, United Kingdom
Reviewed 1 week ago via mobile

Had no problems with hotel,food good plenty of choice,beer and drinks good all hotel staff were very polite and worked really hard.Because of location on hill people with walking problems should give it a miss unless prepared to take taxis,these are reasonably priced.Would recommend boat trip 11euro return toMogan lovely place to stroll around and have a few beers.Hotel it...

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3Thank Robert Ritchie R
Reviewed 1 week ago via mobile

For people who wish to travel back in time this hotel is perfect. It is stuck in the 1980's and unfortunately the rooms reflect this. We stayed in room 1508 which has a fantastic view overlooking the beach, with a great sized terrace. The room itself has a small well equipped kitchen with microwave, kettle and toaster. There is also...

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Thank Franandmat
Glasgow, United Kingdom
Reviewed 1 week ago via mobile

This is a nice hotel which has a mixture of modernised rooms and older ones - we were in an older room. The room was ok though there is no air conditioning but a fan is provided. A TV is present but you need to buy a card for it so we never bothered. The rooms were cleaned every day...

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1Thank davidc0381
pilarderada, Guest Relations Manager at Servatur Puerto Azul, responded to this review

Dear davidc0381, Thank you very much for taking part of your time in sharing with us your experience at Servatur Puerto Azul. We love to know that the score you gave us with regard to the cleanliness of your room is so good. In fact, our cleaning department works very hard so that our rooms and common areas of the...

Glasgow
Reviewed 1 week ago via mobile

I am currently writing this review on my last day. Stayed at the Puerto Azul from 10-17 April 2017 and went with Thomas Cook from Glasgow. Hotel is lovely and staff are really attentive. We did not have a refurbished room, but was adequate for us. However, our room, no 4405 was far to get to. However, they do have...

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3Thank Gordy1981
pilarderada, Guest Relations Manager at Servatur Puerto Azul, responded to this review

Dear Gordy1981, What a nice review! We are very proud that you had a good holiday at Servatur Puerto Azul and we thank you for also letting others now about your satisfaction. From staff, food and beverage department, to the location of our privileged hotel, this resort was designed to make the most of it and to spend lovely times....

Leeds, United Kingdom
Reviewed 2 weeks ago

we visited on the above dates , we found all the staff very friendly and helpfull, the hotel room was in a awfull location we stayed in 2211 you have to take 3 lifts and along two passages to find it , or go up 110 steps and too slopes to get to the pool. this hotel is not for...

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1Thank jackiejubb
pilarderada, Guest Relations Manager at Servatur Puerto Azul, responded to this review

Dear Jackiejubb, Thank you so much for taking the time to share your experience at Servatur Puerto Azul. We really appreciate your kind words regarding our staff. All our staff definitely do their best to offer our guests a lovely time. It is also nice to know you found the animation for the children brilliant, and also that the variety...

Liverpool, United Kingdom
Reviewed 2 weeks ago

We’re a family of 3 (daughter aged 4) and had a great time at our recent stay at Puerto Azul. The entertainment offered by the hotel for kids was great, with the option of two different entertainment teams – the hotel’s own team were fantastic and there was also a Lollo and Bernie kids club. Our daughter loved taking part...

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6Thank Nic-Ant
pilarderada, Guest Relations Manager at Servatur Puerto Azul, responded to this review

Dear Nic-Ant, First of all, thank you for taking the time to write these words about your stay at Servatur Puerto Azul. It is a pleasure to know that you have enjoyed your family holidays with us. Our animation team does a great job so that all our guests can enjoy very funny moments at Servatur Puerto Azul. In reference...

Germany
Reviewed 3 weeks ago

If you don't have a problem with british people, you can go to this place. I stopped by with my girlfriend on our trip to Puerto Rico. At first we were very disappointed because this part of Gran Canaria is not really beautiful. No nice beaches as in Las Palomas and the whole coast is packed with hotels. To have...

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2Thank AirRiedle1
pilarderada, Guest Relations Manager at Servatur Puerto Azul, responded to this review

Dear AirRiedle1, Thank you very much for taking part of your time in sharing with us your recent experience at Servatur Puerto Azul, we also thank you for your incredible rating, 5 of 5. It is true at the south of the island you will find some place with lots of hotels. However, Gran Canaria has very beautiful places that...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Servatur Puerto Azul hotel, with a 3 star category, is located between the beaches of Amadores and Puerto Rico. Built on a cliff top, with a privileged situation over the ocean, providing spectacular views. Servatur Puerto Azul provides 385 units, totally equipped, as well as different bars and a restaurant where you can enjoy international and canarian cuisine. Servatur Puerto Azul has two swimming pools (one heated during winter months), large sun lounge with complimentary sun beds and sunshades, a relaxation area with jacuzzi, gardens, sport areas and children playgrounds. ... more   less 

Additional Information about Servatur Puerto Azul

Address: Avenida La Cornisa 13, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Servatur Aparthotel Puerto Azul)
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: $131 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Servatur Puerto Azul 3*
Number of rooms: 385
Reservation Options:
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Also Known As:
Servatur Aparthotel Puerto Azul Hotel Puerto Rico
Puerto Azul Aparthotel Rico
Puerto Azul Gran Canaria
Puerto Azul Aparthotel Hotel Rico
Servatur Puerto Azul Puerto Rico, Gran Canaria
Hotel Style:
#10 On the Beach Hotel in Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Servatur Puerto Azul staff and other travellers.
369 questions
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Questions? Get answers from Servatur Puerto Azul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book”
josephcF3556KY, 4 Apr 2017 | Read review
“rooms are great very clean plenty space just need a wee spruce up but great ”
715dorothyr, 27 Mar 2017 | Read review
“Room 2207 gave us a view of the Playa Puerto Rico and the sunrise. Our travel companion got the room 2107 and barely saw the beach below...”
  • View from room 2207
  • View from room 2207
Veronkan, 17 Mar 2017 | Read review
“Old rooms have great views New rooms look in to the back of another hotel”
SimoneS583, 28 Feb 2017 | Read review
“Apartments in Block 3 overlook the marina and sea and have sun all day”
Ianlivi, 19 Feb 2017 | Read review
5 of 5