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Hotel Riosol

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1,227 Reviews from our TripAdvisor Community

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Showing 837: English reviews
Reviewed 2 days ago NEW

Booked this Hotel in June, as a birthday present for my husband. We have stayed in many hotels in Peurto Rico so we were excited about trying out this Hotel. Brochures looked amazing. Well, after reading some negative reviews, I realised I had nothing to worry about. Staff at reception were very efficient and very friendly. Check in was quick...

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1Thank 6,649
Braintree, United Kingdom
Reviewed 3 days ago NEW

We stay regularly at the Riosol (probably 3 or 4 times a year), Pedro and Dorothy on reception can never do enough for you, apartments are always cleaned to a very high standard with towels and bedding changed regularly. The views and balconies are outstanding, as is the weather, what more could you want! Can't wait for our next trip...

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Thank gray1311
Adeje, Spain
Reviewed 4 days ago NEW

The outside of the hotel is fine. We even found a parking spot all the time. The receptionist was kind. nothing to complain about her. The elevator works whenever it feels like it. It took about 5 minutes to travel from reception (4th floor) to the 2nd floor where I was located. not because it was far away, but because...

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Thank Julio I
Reviewed 1 week ago via mobile

Upon arrival : staff really pleasant on reception and even gave us a complimentary beer as our room not quite ready 🖒 Stunning views of the valley/bay 🖒 Room : basic and really needs updating but clean 🖒 Pools : very dirty and debris in the bottom and sun loungers are mostly filthy 🖓 The hotel is in an amazing...

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Thank Curry1980
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

Thank you for taking the time to write a review and apologies that the swimming pool area did not meet our normally high standards of cleanliness. I can assure you that these issues will be investigated further and measures taken to ensure that the good conditions of the facilities remains at the core of our visitor experience. On the other...

Reviewed 1 week ago

We have stayed at the riosol many times over the years and it continually improves. The rooms are clean and well maintained, the pools are excellent. We were disappointed with the half board but this didn't spoil our holiday. The staff are friendly and helpful. Great location, amazing views. we have holidayed many times in Puerto Rico but never in...

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Thank Janet D
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

Thank you for your review, it will hopefully send the right message to future visitors that we are constantly addressing areas that need attention to improve our product. I'm pleased the refurbished areas were to your liking. While it's always pleasing, and a sign that we have the right approach, when our guests return frequently, on the other hand I...

Wigan, United Kingdom
Reviewed 2 weeks ago

Located at the top of the hill behind the commercial centre, room views are amazing overlooking the beach and the harbour. Clean hotel rooms with all self catering facilities, great pool area with a large window to view swimmers in the pool. Activities all day and night at the hotel, and friendly welcoming staff. Added bonus of a free fan...

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Thank Dazdisco
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

It really is highly satisfying to read such a glowing review that encapsulates everything that we are trying to achieve. I am glad that your experience was so successful, please join us again. Kind Regards, Lorenzo Sentís Riversun-Touristic

Reviewed 2 weeks ago via mobile

Just got back from a fantastic holiday staying at this wonderful apart/hotel. We stayed in room 3013 which was a short stroll to reception, we had upgraded to a superior room and didnt realise how many extras we got by doing this e.g. Free WiFi, air con, and safe. The views are outstanding, we had our luggage carried down to...

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2Thank Denise E
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

Thank you for such a lovely recommendation, your comments on outstanding food and service have been well received and appreciated by all of our team who take a keen interest in how we fare on Trip Advisor and what our guests reactions are when they have visited. I hope you will have the chance to return. Kind Regards, Lorenzo Sentís...

Denbighshire, United Kingdom
Reviewed 2 weeks ago

We stayed in the riosol from 10th November for 1 week, we were Blessed with fantastic weather, couldn't believe how hot it was, have not been on a holiday so late in the year. On arrival at reception, check in was quick and then we had to find our room, all the studio apartments are terraced into the hillside, this...

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Thank michaelalloyd44
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

Thank you for such a lovely review, I am pleased you enjoyed your time with us so much. Our Chef and Bar Manager have also been delighted to read about your Bar and Restaurant experiences. In the Riosol Hotel we are proud to offer our guests a memorable experience that provides real value for money...for this reason we have set...

Motherwell, United Kingdom
Reviewed 2 weeks ago

I am onot holiday just now In riosol can't fault it anyway our wifi was not working properly in our room so we said at reception and they got people out to sort it rooms are cleaned every day except we'd and sun staff are very helpful and friendly restaurant is spotless and food is good different every day will...

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Thank audreytemel
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We understand that peoples lives are very busy and hope that a we can provide the right environment in which to relax and unwind. I am so pleased that you felt looked after and hope that you will have the chance to return. Kind Regards, Lorenzo Sentís Riversun-Touristic

Bognor Regis, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed at the Riosol between 7th and 14th November three adults and one 3 year old. We were in adjoining economy rooms 5111 and 5126. The rooms are a bit basic but you get what you pay for and we had our rooms cleaned with clean linen nearly every day. The views from our balcony and from the pool...

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Thank ldav330750
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

I am pleased that you got to enjoy two of our Economy Apartments at the Riosol Hotel. With 2 beds and a sofabed, our Economy Apartments offer an affordable alternative for small families and couples. I am glad everyone enjoyed the views and the meals in the Restaurant, there is nothing like eating toguether whilst you are on holiday, I...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms

Additional Information about Hotel Riosol

Address: C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: $66 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Riosol 3*
Number of rooms: 236
Reservation Options:
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Also Known As:
Riosol Aparthotel Puerto Rico
Riosol Aparthotel Hotel Puerto Rico
Hotel Riosol Puerto Rico, Gran Canaria
Hotel Style:
#15 Romantic Hotel in Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riosol staff and other travellers.
180 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was perfect. Hardly any steps and close to Reception. Room 3052 was perfect and would recommend it.”
 of 5 bubbles 6649, 5 Dec 2016 | Read review
“Superb Views from all rooms”
 of 5 bubbles Dazdisco, 22 Nov 2016 | Read review
“Top tiers near the pool”
 of 5 bubbles michaelalloyd44, 20 Nov 2016 | Read review
“Ask for higher up roo with sea view as views are good”
 of 5 bubbles audreytemel, 18 Nov 2016 | Read review
“New mattresses in rooms ”
 of 5 bubbles nicholasbV1940NX, 16 Nov 2016 | Read review
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