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If the guests really cared about their wellbeing they shouldn't smoke in the public areas , especially at the pool.
Felt the whole place was a fire trap, lots of stairs and dark corridors and doors that were difficult to lock and unlock with heavy...More
Very friendly service and the location is absolutely beautifull. I will visit again. The wellness area was ok not spectaculair but the view from the pool is spectaculair. I will recomend this hotel to other people.
Thank Natalie B
Response from Hochkalter, Inhaber at Urlaub und Wellness im Hotel HochkalterResponded 27 January 2015
Four of us were disappointed with this hotel. Rooms were very small with little room to open a suitcase. Our shower was the strangest I've encountered, it was mounted approx 70cm above the bath.
We had dinner in the bar area, the food really was...More
For a short holiday in early august we decider to visit the region (around) Berchtesgaden Alps, and also wanted to visit Ramsau. The surrounding region is very nice with plenty of outdoor activity options, although, to our opinion, Ramsau itself isn't worth a visit.
12 Thank yusuf a
Response from Hochkalter, Manager at Urlaub und Wellness im Hotel HochkalterResponded 24 October 2014
we are greatful for your honest words and opinion but at the same time sorry that you have not competely enjoyed your stay.
Thank you for pointing out some areas where we have to improve our services.
Nevertheless we do hope to see...More
Pillows were extremely hard, we have never slept so bad. Buffet in Restaurant below average. Breakfast below average. Hotel furniture extremely dated and simple. Will certainly not go again. Last renovation must be many years ago. No fridge in room...More
6 Thank michael_b5015
Response from Hochkalter, Inhaber at Urlaub und Wellness im Hotel HochkalterResponded 2 August 2014
Sehr geehrte Familie ………….. ,
haben Sie vielen Dank für Ihre lobenden Worte.
Selbstverständlich werden wir unseren Standard halten und...More