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Hotel Royal Castle

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152 Reviews from our TripAdvisor Community

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Showing 68: English reviews
London, United Kingdom
Reviewed 3 weeks ago

We used to be regular visitors, although we haven’t been visiting the hotel for more than a year. Why? We were too disappointed by the way we were treated last time when we stayed at Royal Castle. The hotel itself is big, modern and beautifully designed. The rooms are cozy, beds are big and comfortable. Apartments offer fabulous views of...

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Helpful?
Thank MsWorldTravel
Bucharest, Romania
Reviewed 19 October 2016

The building is impressive, very luxury designed, but very hardly you can find food (from just a few options in menu), the inside pool is small, the prices are very expensive, the rooms are very big, with open bathroom.

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Thank cristi33333
Reviewed 30 September 2016 via mobile

This hotel is the top quality, it has the best architecture, great beds, beautiful rooms and comfortable beds. It has a great pool in the spa with water about 30 Celsius. Sunny beach is very close so you got a lot of attractions. Only 1 bad thing about this hotel and this area that from October until the summer most...

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Thank Yoav M
Tel Aviv, Israel
Reviewed 18 September 2016

At Royal Castle they don't care about service, the staff has no training, no manners and no desire to give 5 star service. They are unpolite and have no idea how to treat western guests. The food is very low quality and in most cases have no taste. The breakfast buffet is very poor and doesn't offer enough choices. Most...

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1Thank Chepablito69
Bucharest, Romania
Reviewed 13 September 2016

We've stayed in the big hotel, are rooms are incredible big. The stuff is friendly, but with not such a good english. A minus is that there are only two elevators on the same side, and if you have a room with a seaside view, you need to walk half of hotel. A big plus for the inside pool and...

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Thank mihaa195
Dubai, United Arab Emirates
Reviewed 2 September 2016 via mobile

They don't have even 1 from 5 stars. Everything is dirty, in restaurant you will wait for food 1 hour, in your room will be smell like from bad toilet, barmens cheat you every second. Hope leave it as soon as possible

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Thank ikonann
Reviewed 29 August 2016

They apparently haven’t heard about the concept of service or maintenance. We reported a flood in the room and got no answer. Asked for extra blankets and were told there were no extra blankets. Air-condition in the room was not adjustable. Re mote controls were not working. Old and damaged mattresses

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Thank Egonennn
Reviewed 24 August 2016 via mobile

We came for a family vacation 2 adults and 2 children. We got a huge room!!!! With a very poor maintenance . The room looks like an oligarchs fantasy on a safari.... The hotel stuff provide you with the poorer service ever. At my first night I asked for an extra blanket...The answer was we run out of blankets....?! The...

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3Thank Oren M
Dubai, United Arab Emirates
Reviewed 23 August 2016

What do you expect in a good hotel ? You WONT FIND any of it here !!! I was given a villa, The door handle to the entrance was wobbly, the door was poor plywood and creaked when opened. The Bathroom had doors of glass with full frontal view of the POT. If this is their idea of romantic room,...

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2Thank Sharath R
Reviewed 22 August 2016 via mobile

One of the worst hotels I've been in my life... The staff should learn what service means. The hotel doesn't have enough elivators, you have to wait for 10 minutes or use the stairs (good luck with that if you're staying at the higher floors). The food was terrible and not enough for all the customers. The all black and...

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Helpful?
Thank Uri B

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Located on a mountain hill Royal Castle Hotel & Spa offers a beautiful view of the bay. Designed with the intention to turn Royal Victoria Club Elenite into a fabulous place to relax even for the most discerning tastes, the hotel promotes the hotel business in Bulgaria to a prestigious position and is a true landmark in every sense of the word ... more   less 

Additional Information about Hotel Royal Castle

Address: Elenite Resort, Elenite 8259, Bulgaria
Region: Bulgaria > Burgas Province > Elenite
Price Range: $118 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Royal Castle 4.5*
Number of rooms: 139
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Elenite
#3 Luxury Hotel in Elenite
#4 On the Beach Hotel in Elenite
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Royal Castle staff and other travellers.
3 questions
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Questions? Get answers from Hotel Royal Castle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“BOOK a room with a view - it's well worth the difference!”
 of 5 bubbles MsWorldTravel, 19 Nov 2016 | Read review
“All rooms are equipped with cheap furniture, replica of the real thing but in plastic mostly.”
 of 5 bubbles Chepablito69, 18 Sep 2016 | Read review
“skip it. its not worth your money”
 of 5 bubbles Egonennn, 29 Aug 2016 | Read review
“junior suites are veeeery large rooms”
  • junior suite
 of 5 bubbles 491mariusv, 4 Aug 2016 | Read review
“Choose only if you do not care about service.”
 of 5 bubbles lidstrompl, 3 Aug 2016 | Read review
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