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Sunrise Village Hotel

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312 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Reviewed 14 May 2015 via mobile

The hotel although cheaply priced was wonderful we were upgraded to the best room 220 yet were charged for the lowest price accomodation as it was our honeymoon and we're greeted by love and hearts fashioned out of towels on the bed with petals everywhere and around the two bath tubs. The view from the upstairs bedroom was stunning. The...

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2Thank Victoria S
Reviewed 13 May 2015

Even in a weelchair I could come around. The staff was very very kind and helpfull. The food was very delicius. The hotel was much better than many other hotels i the same category. Quit after 23 so we could get a good nights sleep. Many many thanks to all at the hotel Sunrise Village in Platanias, Crete.We come again....

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Thank Lise B
Sunrise Village H, Γενικός Διευθυντής at Sunrise Village Hotel, responded to this review

Dear Lise B, It is lovely to read reviews like these from our guests and are so delightful that you have enjoyed your stay with us!Also, we are really pleased that you enjoyed our food and bevearge service and the overall service you received! We are looking forward to welcoming you back to our hotel. Kindest regards, Alexandros Kolios General...

Tallinn, Estonia
Reviewed 31 October 2014

We stayed at Sunrise Village Hotel from 15 - 22 October 2014, basically at the end of season. We were pleased from the beginning by friendly staff and facilities. The food choice excellent and above than one could hope from 3 star and certainly met everyone's taste. Each night was special and I would say a personal treatment for guests...

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3Thank Ilmar T
Salisbury, United Kingdom
Reviewed 29 October 2014

My partner and I stayed at the Sunrise Village Hotel from 14 - 21 October 2014. We were both pleasantly surprised at the standard of this hotel with only a three star rating. Upon arrival we were immediately offered a free upgrade to a lovely two storey apartment, which overlooked both the pool and the sea. It was immaculately clean...

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3Thank Susan W
Bridgwater
Reviewed 23 October 2014

Stayed here 11-18th October. This hotel would be ideal for people with young children, very safe and enclosed pool area. We had room 215 which we found lovely - 2 floor apartment which we weren't expecting so was a lovely surprise. Very spacious and immaculately clean. We had the sun late afternoon. There was no entertainment, but didn't expect any...

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Thank shazd59
Sunrise Village H, Γενικός Διευθυντής at Sunrise Village Hotel, responded to this review

Dear guest, We are glad to read such lovely reviews from our clients and it is great to see that you had a wonderful experience with us! We would like to know you that we always try to do out best in order to increase our service to our valuable guests. We hope to see you again to offer you...

Perthshire, Scotland
Reviewed 23 October 2014

For every positive there was a negative - Apartment lovely (but balcony not private all look onto each other and are immediately next door to each other with only railings between !! - take another look at pictures from holiday company) Food is good (but always cold - there is a microwave unless someone has a baby and they decide...

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2Thank holidaynut_10
Sunrise Village H, Γενικός Διευθυντής at Sunrise Village Hotel, responded to this review

Dear guest, First of all thank you for the time you spend to write your opinion for our hotel. We would like you to know that we are taking all your recommendations under consideration, in order to improve our customer services! We are really feel bad that you were not completely satisfied with the design and the location of our...

glasgow
Reviewed 17 October 2014

We visited 7th to 14th October as a family of 6 adults. We had one maisonette and one pool view room. The service was excellent and from before we arrived Alexandros was very accomodating and helpful. All the staff from reception to waiters, bar staff and cleaners were very friendly. The hotel is in a really good position close to...

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Thank Drew H
Sunrise Village H, Γενικός Διευθυντής at Sunrise Village Hotel, responded to this review

Dear guest, We are glad to see such nice comments from our guests. We are happy that you were satisfied with our service and that you enjoyed your stay in our hotel. We will pass your kind words to our staff. We hope to see you again in the near future! :) Best wishes.

Okehampton, United Kingdom
Reviewed 17 October 2014

This was a last minute booking for us and was a very pleasant surprise. We arrived shortly before dinner ended and were given a very warm welcome, shown swiftly to our room (spotlessly clean as was the entire hotel) and invited to help ourselves to dinner. The staff were without exception friendly and helpful, the buffet was better than the...

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1Thank itchyfeetdeb
Sunrise Village H, Γενικός Διευθυντής at Sunrise Village Hotel, responded to this review

Dear guest, First of all, we would like to thank you for taking the time to leave your feedback following your recent stay at our hotel.We are really pleased that you enjoyed our food and beverage service and the overall service that you received. We have passed your kind words to our Chef for the spinach and feta pie. Hope...

Lodi, Italy
Reviewed 28 September 2014

We stayed all inclusive in this hotel for two weeks in august and we had a really great time. The room (junior suite) was spacious and cleaned every day (except Sunday). The food was delicious and you always had a choice of meat (mainly pork and chicken), pasta, fruits, vegetables, desserts, etc. also with some Cretan specialities. The staff was...

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Thank Maxs09
Sunrise Village H, Γενικός Διευθυντής at Sunrise Village Hotel, responded to this review

Dear guest, Thank you for all your nice words!!! We are very glad that you had enjoyed your stay with us and you left from our hotel completely satisfied. We would love to see you in our hotel once again in the near future! Have a nice winter! Kindest regards!

Svanesund, Sverige
Reviewed 26 September 2014

My wife and I stayed at Sunrice Hotel on 5 - 19 September and are very satisfied - good standard of the room and very well cleaned - very nice and helpfull staff giving us many good advices - booking-service for cars, scooters and so on - the buffet-restaurant served various and good food and the same for the pool-bar...

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1Thank Bengt Arne B
Sunrise Village H, Γενικός Διευθυντής at Sunrise Village Hotel, responded to this review

Dear guest, First, we would like to thank you for such a nice review! We are really happy that you enjoyed your stay and that you had good memories from our hotel! Also, we are really sorry that our drinks didn't meet your expactations but in our policy for drinks you always have the possibility to ask for double drink...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)

Additional Information about Sunrise Village Hotel

Address: Platanias, Crete 73014, Greece
Region: Greece > Crete > Chania Prefecture > Platanias
Price Range: $115 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sunrise Village Hotel 3*
Number of rooms: 65
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Also Known As:
Sunrise Village Hotel Platanias, Crete - Chania
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Questions & Answers

Here's what travellers have asked, with answers from Sunrise Village Hotel staff and other travellers.
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Questions? Get answers from Sunrise Village Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can jump over the fence and get to the pool quick if you choose a room on the ground floor (;”
 of 5 bubbles 278malenes, 25 Oct 2016 | Read review
“quiet nights, clean rooms, clean hotel, great food, friendly staff,”
  • room arrangement
 of 5 bubbles ovidiu86ro, 10 Oct 2016 | Read review
“Junior suite opposite the pool bar has great side views over the sea and Theodore island and overlooks the pool and pool bar to the front!”
 of 5 bubbles helenaf493, 2 Oct 2016 | Read review
“two floor apartment”
 of 5 bubbles VSL78, 27 Aug 2016 | Read review
“All the rooms seemed well situated and varied in type so the option is to suit your family needs. This is not a huge hotel”
 of 5 bubbles 646richardm646, 9 May 2016 | Read review
5 of 5