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Hotel Fleur de Neige

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#2 of 18 Hotels in Chatel
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Fleur de Neige
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256 Reviews from our TripAdvisor Community

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Showing 70: English reviews
New England
Reviewed 14 March 2016

Really top-notch dinners, a very nice location - super short, free bus trip from stop right outside hotel to several ski lifts. Rooms are very clean. Atmosphere is very welcoming. Marie at the front desk was especially friendly and helpful, as were most of the wait staff. Breakfast buffet could use a little more range of proteins to help charge...

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Helpful?
1Thank joyfulskier13
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay, we greatly value and appreciate your wonderful comments and observations regarding the quality of service received and overall positive experience. We were particularly delighted to hear our friendly team of service staff provided you with a memorable stay and you also enjoyed your dining experience and breakfast!....

Reviewed 13 March 2016 via mobile

We spent four days at the hotel for a skiing trip this month. The hotel and rooms are clean and bright and the staff were friendly and helpful. With the new lifts opened this season, getting in and out was easy and the hotel is in a great spot for town with a few hundred metre walk or a shuttle...

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Helpful?
Thank Fozzy035
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at Fleur de Neige. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope...

Guildford
Reviewed 13 March 2016

Best room we've had in a 3* ski hotel yet - fabulous view, lovely modern decor, good size and v comfy bed. Suprised at the quality of the spa area with a v hot hamman, sauna, jacuzzi and small pool. The food in the evenings was very good and there was a good spread for breakfast. Staff all very pleasant....

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Helpful?
Thank KAF63Guildford
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Sir/Madam, We thank you for your review. We are pleased that you enjoyed your overall stay in the hotel. Many thanks for your kind review about "very good" evening's meals and "good" breakfast. Chefs, Philippe & Sébastien are more than happy!!! We are pleased to hear that you enjoyed the location of our hotel with "fabulous view", "lovely modern...

Dubai, United Arab Emirates
Reviewed 8 March 2016

Conveniently located for the ski lift this well-managed family hotel has one of the top restaurants in this village and rooms recently refurbished to a high standard. Nothing was too much trouble for the very pleasant staff. The view over the two valleys is quite remarkable and the spa and swimming pool unusual for a hotel with 28 rooms. Highly...

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Helpful?
Thank ArabianMoney
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Sir/Madam, We thank you for your review and your kind words about family. We are so pleased to read that the staff was friendly and helpful. We are glad that you enjoyed the location of the hotel, rooms, spa area & valley view. It would be a pleasure to welcome you back to the hotel in the future. Regards,...

Cyprus
Reviewed 1 March 2016

We found the hotel to be clean, cosy and in impeccable condition throughout. A family run business with attention to detail. The decor was modern, light, homely and pleasant. Food in the restaurant was very tasty and the service excellent. It would be lovely to return for a longer stay.

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Thank johnandtina2015
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Guest, Thanks for your very nice feedback about your stay in our hotel. We are absolutely delighted that you enjoyed our rooms with decoration. We are also happy to read that you appreciated our kitchen. Thank you so much for your kind recommendation. We look forward to welcoming you back to Fleur de Neige. Kind regards, Karolina Trincaz

Bristol, United Kingdom
Reviewed 27 February 2016

We stayed for a weeks skiing with our 6 & 8 yr old in this hotel having booked due to positive ratings on this site. We were a little early arriving, but the staff were very helpful with bag storage and directions to our ski rental shop. Hotel exceptionally clean and well appointed. We stayed in room 46 which had...

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Helpful?
Thank richiecc1352
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Guest, Many thanks for your review of the hotel. We're delighted that you had such a great family holiday with us. Chefs Sébastien & Philippe are so glad that you enjoyed your half-board meals! I am glad that the level of service, spa area, room & location have reached your expectations. The team have been doing a good job...

Bournemouth, United Kingdom
Reviewed 21 February 2016

We picked the Fleur de Neige for its room availability and closeness to the lifts and were not disappointed. Whilst we had a non refurbished room, the rest of the hotel was well looked after and quite rustic, it was yards from the bus which takes you to the two main lifts in Chatel, and the breakfast choice was good....

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Helpful?
Thank Mike S
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Mike, I would like as a start to thank you for having chosen Hotel Fleur de Neige for your holiday in Chatel and for your gracious comments. It was a real pleasure reading that your stay was a very good experience. We were delighted that you enjoyed our breakfast with good quality food. Happy that you found your room...

Reviewed 21 February 2016 via mobile

Just come back from another great stay after spending feb half term ski break in the duplex family room for 5. The kids used the pool every evening and the sauna and steam room are great after a day on the slopes. Friendly staff in the hotel and good food on the a la carte menu in the restaurant which...

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Thank Chris H
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Mr H. Your posting on TripAdvisor following your visit was so much appreciated. I was really happy that you seemed to completely enjoy all the room and hotel facilities. Delighted you had a chance to experience dinner at our restaurant. Our Chef, was delighted to read that your found the food tasteful. Glad that you found the staff very...

Blackpool, United Kingdom
Reviewed 20 February 2016

When I booked the hotel I thought the pics of the rooms looked tired, however I dont think the hotel have pics of their new rooms on the web sites - Absolutely gorgeous new rooms - Great friendly helpful staff - Didnt use the pool as ran out of time - Restaurant really good but a bit formal for us...

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1Thank sarahklees
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Guest, We thank you for sharing your feelings about your visit to Fleur de Neige. We could not have been happier to read your posting on TripAdvisor. Needless to say we were thrilled that your whole guest experience was fantastic. What is most important to us is that your guest experience was beyond expectations. We appreciate that you found...

Reviewed 20 February 2016 via mobile

Great hotel, we had a duplex room for 4, pool and spa where good and the kitchen was excellent, good location friendly staff would recommend. We drove from the UK and drove to various ski stations each day, this worked for us but we could of easily used the bus, skiing gin Portes de Soleil is also vast and varied,...

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Helpful?
Thank Phil N
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Phil, What more can I say but a very big thank you for taking the time to post your comments on TripAdvisor following your stay in February. We are thrilled that you had a positive guest experience, and are such a fine ambassador. Hoping to have the pleasure of a return visit soon. With my best wishes, Karolina Trincaz

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking

Additional Information about Hotel Fleur de Neige

Address: 564 route de Vonnes, 74390 Chatel, Abondance, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Abondance > Chatel
Price Range: $170 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Fleur de Neige 3*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Chatel
#2 Family Hotel in Chatel
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Questions & Answers

Questions? Get answers from Hotel Fleur de Neige staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 46 with a view of the mountains and valley at the back of the hotel”
 of 5 bubbles kirsteyb2014, 17 Feb 2017 | Read review
“First floor with a small balcony overlooking the valley.”
  • Room no 44
 of 5 bubbles JeanBryden, 29 Jan 2017 | Read review
“We had exclusive rooms on the first floor”
 of 5 bubbles annmarielemass1, 7 Jan 2017 | Read review
“Not sure how would describe it but with balcony over valley probably best. Duplex room good”
 of 5 bubbles 247Poppy, 25 Jul 2016 | Read review
“Upper floor rear room had best mountain views from balcony”
 of 5 bubbles HertsPDK, 10 Jul 2016 | Read review
5 of 5