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Occidental Papagayo - Adults only

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Occidental Papagayo - Adults only
Occidental Papagayo - Adults only
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3,011 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Papagayo - Adults only
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Showing 2,516: English reviews
Chambersburg, Pennsylvania
Reviewed 2 weeks ago

My family stayed at this resort from March 3-10, 2017. We had a marvelous time! The property is well-maintained and the hotel staff is very friendly! The cuisine is excellent, with a large variety of entrees and very good quality food. The pool was nice and the beach had plenty of room. The property is very large, with beautiful trees...

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Helpful?
2Thank Fred B
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Fred B, We always find it nice to read that our guests went home with great holiday memories. Thank you for reviewing your recent stay in our Occidental Papagayo. It is wonderful to read we were able to make your stay special from the moment you arrived until the moment you departed. We also appreciate your kind words for...

London, Canada
Reviewed 2 weeks ago

We stayed at the Occidental for a week from Feb. 25 through Mar. 4th. A very nice, clean resort that has exceptional staff. Food was good, but being a small resort the restaurants are small. We were only allowed three nights in their specialty restaurants. These restaurants are great, but the booking process is a royal pain. Takkes at least...

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2Thank Danski_13
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Danski_13 Thank you very much for sharing this great review of your recent stay at Occidental Papagayo. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and...

Deer Park, New York
Reviewed 2 weeks ago via mobile

This is a beautiful resort. Well kept grounds , friendly staff, good food, clean well appointed dooms. Some people have complained about limited language skills of the staff, but I found nothing of the kind. The bell man/ shuttle driver, Ricardo was super helpful and friendly and the manager, Laura was super efficient. But with everything good there are a...

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Helpful?
1Thank lechter
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear lechter; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We are thrilled you enjoyed your All Inclusive type of meal plan, allowing...

Reviewed 2 weeks ago via mobile

My boyfriend and I traveled here from March 6th-March 12th and we loved it. I write a lot but please truly take the time to read an honest, not picky review. There are only four cons, which I will begin with. Beach- 1. There is no beach bar, so you have to walk about five minutes to the hut to...

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Helpful?
5Thank LouLou B
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear LouLou B, Thank you for taking the time to share your recent vacation experience at Occidental Grand Papagayo. We are so pleased to read that you had a great time and appreciate all of your feedback. We would also like to say how grateful we are to you for your review, highlighting important features of the resort and providing...

Reviewed 2 weeks ago

I was REALLY disappointed with this resort and it is definitely the worst all inclusive ive ever been too, please don't waste your money. The hotel was clearly not full but refused to let us check in 2 hours early....made us wait until exactly 3pm....the safe didn't work, told them about it 3 times, I was ignored. They do not...

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Helpful?
Thank Kyriaki R
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Kyriaki R We were very disappointed to read your experience during your stay in our Occidental Papagayo hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. Our staff's professional service is a point of pride for us and we are quite disappointed to...

Slatington, Pennsylvania
Reviewed 2 weeks ago

Were there 2 years ago and it wasn't what it is now--it was purchased by a new owner, and the new general manager, Diego and his time are attentive and have improved the property immensely. Carlos the pool restaurant manager is delightful, as was guest services, Alonzo. Reception, shuttle guys, Mauricio, David and Ricardo couldn't do enough to help you...

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3Thank cwsesquire
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear cwsesquire; We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to read that your holiday at Occidental Papagayo was an enjoyable one. We continuously strive...

St. Catharines, Canada
Reviewed 2 weeks ago

This resort was nice. Just got back 2 days ago. Room was clean..basic. We had no problem but our friends door key stopped working 3 times, so did their hot water. The pool was murky the whole week but we used it cause there were jelly fish stinging in the ocean. Water was warm. Only 1 person serving drinks at...

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1Thank Corrinne S
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Corrinne S; Thank you for choosing Occidental Papagayo as your holiday destination. Our goal is to serve all our guests with the highest level of service and satisfaction. However we are always concerned about guests’ well-being and strive to make their holiday an unforgettable experience. Rest assured that we are continually working to improve our facilities and services to...

Reviewed 2 weeks ago via mobile

Nice property with great views. Reception staff very helpful with check in. Take advantage of their shuttle system if you're room is located at the far end of the resort. Checked in on Saturday, by Wednesday the pool water went from crystal clear to a cloudy blue/green where you couldn't see the 4' bottom. The first 3 days we had...

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2Thank Mindy E
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Mindy E; We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your...

Missouri
Reviewed 2 weeks ago

We booked a stay for 9 nights, Feb 23- March 4. After reading some of the reviews I wasn't quite sure about this resort. I quickly realized some people just complain no matter what because overall we had a GREAT time! There were a few issues but you can't expect perfection. We arrived at 3:45 pm and only had to...

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3Thank Melissa M
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Melissa M; We are glad to read that you experience a wonderful time with us. We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel with us and Trip advisor readers. I am...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

We have stayed for a total of three nights so far and have noticed a new wildfire break out each night. Having respiratory issues, it's hard to breathe, smoke Everywhere. The fire is now growing closer and closer to the hotel and employees act as if it does not exist, when asked about it hey quickly cover the issue by...

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1Thank A TripAdvisor Member
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Guest; I am very disappointed to read your experience about your stay with us, it is unfortunate that you rated us with this punctuation due to the fire which is around, I would like to clarified you that fires outside of our property is not hotel responsibility, at this time of the year throughout Guanacaste Province become completely dry....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in Guanacaste on the Pacific coast of Costa Rica,The Adults Only Occidental Grand Papagayo is only at 25 minutes from the Liberia International Airport. This Resort surrounded by nature, boast lush tropical lanscape with scenic views of Bahía Culebra in Papagayo Golf.Ideal for couples, honeymooners and adult guest seeking a relaxing getaway. The Occidental Grand Papagayo offers a highly persolized five star all- inclusive experience delivered by an attentive and dedicated staff. ... more   less 

Additional Information about Occidental Papagayo - Adults only

Address: Playa Buena, 485000, Costa Rica (Formerly Occidental Grand Papagayo by Barceló)
Region: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Price Range: $261 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Papagayo - Adults only 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Occidental Grand Papagayo Hotel Gulf Of Papagayo
Occidental Grand Papagayo Gulf Of
Occidental Grand Papagayo Costa Rica
Grande Papagayo Costa Rica
Grand Papagayo Liberia
Hotel Style:
#1 Best Value Hotel in Gulf of Papagayo
#4 Top resorts Hotel in Gulf of Papagayo
#5 Spa Hotel in Gulf of Papagayo
#6 Luxury Hotel in Gulf of Papagayo
#7 On the Beach Hotel in Gulf of Papagayo
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Papagayo - Adults only staff and other travellers.
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Questions? Get answers from Occidental Papagayo - Adults only staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower the building number, the less of a walk to main lobby and pool”
 of 5 bubbles S4911QHjasonw, 26 Mar 2017 | Read review
“Ask foe a room close to the pool or reception / restaurants !”
 of 5 bubbles scottsR8829NG, 23 Mar 2017 | Read review
“Get an ocean view room with patio.”
 of 5 bubbles moriahc2017, 17 Mar 2017 | Read review
“Romance package comes with a lot of extras; Bring your own re-usable mug/thermos for the bar to use as their cups are small.”
 of 5 bubbles dunrath, 16 Mar 2017 | Read review
“Ask for rooms close to the pool”
 of 5 bubbles dspencer53105, 15 Mar 2017 | Read review
5 of 5