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PARKROYAL Penang Resort, Malaysia

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Traveller (1720)
Room & Suite (635)
Pool & Beach (366)
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Overview
  • Excellent42%
  • Very good38%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“cool bananas”(102 reviews)
“lanai suite”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,745)
There are newer reviews for PARKROYAL Penang Resort, Malaysia
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Traveller rating
1,021
995
354
100
68
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1,021
995
354
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68
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881 - 885 of 2,538 reviews
Reviewed 10 October 2015

We stayed here for 10 nights mainly to relax and chill out , pool and bar staff could not do enough for you , the pool area was very clean and always had recliner chairs available , We had most evening meals here and never...More

2  Thank E5908HUsue
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 20 October 2015

Dear E5908HUsue, Thank you very much for your kind comments and we are very pleased that we could ave created memorable hotel experiences. I will pass your very nice message to our our Associates, Johari whom even with his handicap does his best always for...More

Reviewed 8 October 2015

We took a family room and it was spacious and beautiful. The checked in was fas and they immediately served us the welcoming drinks. The pools were wonderful and the location were just right. The staff were professional and helpful. We enjoyed the buffet breakfast...the...More

2  Thank iskhandar
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015

Dear iskhandar, It is so refreshing and motivating to received your feedback and rest assure we will continue, with the Team to work hard to achieve higher height in service satisfaction at PARKROYAL Penang Resort. Have a wonderful time ahead. Very sincerely, Francois

Reviewed 5 October 2015

We stayed in this hotel for a week ! Our room smelt musty and everything was wet, the air conditioning leaked down the wall in the bathroom causing everything to get wet. The toilet did not work properly, my husband had to try and fix...More

5  Thank Tracey K
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015

Dear Tracey K , First of all sincere apologies for any discomfort caused and rest assure I will review those issues with my team for immediate improvement. In regards of the breakfast we do our best during peak season to inform our guests about the...More

Reviewed 5 October 2015

We stayed here for 6 nights as a couple. It is an old hotel, some 25yrs+ right on the beach. We stayed in a seaview deluxe room on the 5th floor with a balcony. The room was fairly spacious but needs an upgrade. The bathroom...More

4  Thank Steph O
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015

Dear Steph O, Thank you very much for your feedback greatly appreciated. Yes during peak season we always try our best to inform our guests about better breakfast timing to avoid the crowd time; I sincerely regret and apologise for any discomfort caused. Thank you...More

Reviewed 4 October 2015

My wife and I booked a pool view with balcony. The room was a very good size, but desperately needed either a deep clean or updating. Too many scuff marks on walls and doors, paint stained in the wardrobes and bathroom had rust and in...More

4  Thank ginandtonic329
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015

Dear ginandtonic329, Thank you so much for your positive feedback, much appreciated as it is very important to us to know where we can improve to assure guests satisfaction. Hopefully soon with our renovation done we can welcome you back and assure memorable hotel experiences...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 87 - USD 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 87 - USD 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1720)
Room & Suite (635)
Pool & Beach (366)
Dining (162)
Amenities (111)
The Hotel (PRE-RENOVATION) (67)
Family and Play Areas (56)
Business Centre & Event Rooms (1)
Questions & Answers
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Contented13
24 May 2018|
AnswerShow all 3 answers
Response from Julsgp | Reviewed this property |
There wasn’t any renovations ongoing for the rooms.
0
Votes
RamiGee
17 May 2018|
AnswerShow all 3 answers
Response from ayew88 | Reviewed this property |
The current day pass rate for the pool as of May 2018 is Weekend Weekday Adults RM55 RM50 Children RM45 RM35
1
Vote
Ebrahim P
10 May 2018|
AnswerShow all 3 answers
Response from Nesan K | Reviewed this property |
- Yes, all food outlets in the hotel and completely Halal - Hotel has nightly live music, and its quite nice. But you are in Penang, lots of stuff to do at night - Safe in all rooms - Renovation completed - RM70 to 80 each... More
1
Vote
Room Tips
"Room 646 is great overlooking pool and ocean."
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"See if you can get a room with a balcony, great scenery and would be well worth it."
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"Pay extra for the sea view. Well worth it."
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"Ocean view room on the high floors"
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