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Holiday Inn Resort Penang

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Holiday Inn Resort Penang
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2,036 Reviews from our TripAdvisor Community

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Showing 1,840: English reviews
Dhaka
Reviewed 4 August 2014

Hotel consists of two building. Both connected by bridge. I recommend you to stay in beach wing, which is right next to the swimming pool and beach area (it is public beach, but maintained by the hotel). The room where we stayed was in beach wing but hill oriented room (in reality it is road oriented, but no problem with...

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Helpful?
1Thank Ru S
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Ru S, Thank you for this nice review of our resort through Tripadvisor. I am glad to hear that you and your family had a most memorable experience at our hotel and that we were able to meet your expectations with regards to the quality of service from all of the team, the breakfast offering and also the cocktail...

Milan, Italy
Reviewed 3 August 2014 via mobile

We have been here just for a night so we have not had the chance to enjoy all the facilities. Room was good, although our window opening was broken. Amazing bathroom and confortable beds. Monkeys outside the window, in the jungle, are a great view. Breakfast was really cool, as the location was. Wide choice of cuisines and different dishes...

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Helpful?
1Thank Silvia F
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Silvia F, Greetings from Holiday Inn Resort Penang. Thank you for sharing your review and experience with us on Tripadvisor. I am happy to hear that you liked our rooms and beds, and we appreciate your compliments on our breakfast, location and the varieties of dishes served. Once again, thank you for staying with us and we look forward...

Waterford, Ireland
Reviewed 3 August 2014 via mobile

Just back from holidays here I was with my sister and her husband, we had 2 adjoining rooms in the tower wing, the rooms had been redecorated since our last visit and they have done a really job with the decor The staff were all extremely friendly pleasant and helpful. We had dinner in the restaurant on 2 occasions both...

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Helpful?
Thank Dunfunny
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Dunfunny, Greetings from Holiday Inn Resort Penang. Thank you for your nice review of our Resort in Tripadvisor. It was nice to welcome you back and I am happy to hear that you saw the improvement since your last visit. Your compliments about our friendly staff, buffet and a la carte dinner is much appreciated. I have taken note...

Doha, Qatar
Reviewed 1 August 2014

Wow! We booked four nights at the Holiday Inn Resort in the Superior Delux room on their fantastic 50% discount offer. Our room in the new building was on the non-smoking 19th floor with a fabulous sea view. We couldn't fault anything. The room was beautiful, fresh and newly decorated; the bathroom was luxurious, clean and with lots of little...

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Helpful?
Thank ZimKiwiTraveller
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear ZimKiwiTraveller, Many thanks for your heartwarming review via Tripadvisor! I am truly happy to know that you have enjoyed your stay with us and you were impressed with our rooms and amenities. I really appreciate your highlights regarding our high tea and buffet dinner served in the restaurant. Your positive comments are very encouraging and I will definitely share...

Kuala Lumpur, Malaysia
Reviewed 1 August 2014

We stayed here in Holiday Inn for 2 nights and we found out that the room was superb, the ac in the room was very cold makes the white-colour themed room very comfortable. The extra pillows and blanket avaiable in the cupboard. Totally satisfy with the room.Special thanks to the reservations who did the booking for us with a free...

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Helpful?
2Thank Dickson C
IHGCare, Guest Relations Manager at Holiday Inn Resort Penang, responded to this review

Dear Dickson C, Thank you so much for taking the time out to write a review of our hotel. I am happy to hear you found the room accommodations to be satisfactory. However, i am sorry for any inconvenience you may have experienced caused by the pillow condition and level of customer service you received. Rest assured your comments are...

Rena, Norway
Reviewed 31 July 2014

We stayed 2 nights. The staff was very friendly. Unfortunately this was at the beginning of the malaysian holiday so it was very crowded. From 8 am the line for breakfast was very long. The only thing to point at was the aircondition as the room was extremely humid and everything was wet when we left the hotel.

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Helpful?
1Thank OleL
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Olel, Warm greetings from Holiday Inn Resort Penang. I am happy to read your review about our resort and I greatly appreciate your compliments on our friendly team. Please accept my sincerest apologies for any discomfort resulting from the air conditioner in the room. We take all of the reviews we receive very seriously as they allow us to...

Petaling jaya
Reviewed 30 July 2014

I ve booked a room(for non smoking with sea facing view) early in May 14 for the Raya holidays, yet when we arrived there, I was told they were overbooked and they could only offer me a room on the 3rd floor(smoking floor) or 1st floor(without much view of the beach/sea). Anyway, we ended up with the 3rd floor room,...

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Helpful?
1Thank slwh23PJ
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear slwh23PJ, Greetings from Holiday Inn Resort Penang. Thank you for your valuable feedback and for taking the time to write a comment of your experience with us on TripAdvisor. Please accept my sincerest apologies for the inconvenience you experienced whilst staying with us. I was most concerned to read about your comment in regards to the room condition during...

usa
Reviewed 29 July 2014

Just came back from another stay at this hotel.Despite the extensive renovations going on the management and staff did not miss a beat it was business as usual.The friendly staff make this hotel and the amount of people that keep coming back regularly means they must be doing something right. The new high tech cafe which we were told should...

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Helpful?
2Thank abcdefgh0122977405
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear abcdefgh012297, Greetings from Holiday Inn Resort Penang! Thank you for taking the time to leave your positive review on Tripadvisor about your stay in our Resort. I am very pleased to know that you had an enjoyable stay with us and that our team provided you with an attentive and friendly service. I am happy to confirm that the...

Malaysia
Reviewed 29 July 2014

1) I called up and make booking asking for 1 king 2 single hill view non smoking room, however the staff offered me a different room type which I thought is the same as what I wanted. 2) Next day I called up again to check just to make sure my booking is confirmed and the reservation staff said the...

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Helpful?
2Thank Florence C
IHGCare, Guest Relations Manager at Holiday Inn Resort Penang, responded to this review

Dear Florence C, Thank you for writing a review about your recent stay with us. I am pleased to note that you found our room clean and spacious as well as with parking facility. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and...

Hong Kong, China
Reviewed 23 July 2014

We stayed in the tower facing the sea. The view seas very good. We had a high floor so there ewas little or no noise from the busy street below. The room was great and the staff were all very helpful. The pool and restaurant area was very relaxing although if children having fun in the area are not your...

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Helpful?
Thank nharv33
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear nharv33, Warmest greetings from Holiday Inn Resort Penang. Many thanks for the valuable feedback that you have posted on Trip Advisor. I am pleased that we were able to provide you with a memorable experience and I am delighted to hear that you enjoyed your stay with us. We greatly appreciate your tremendous compliments about our team and facilities....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy' memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 

Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $70 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Reservation Options:
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Batu Ferringhi
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Penang staff and other travellers.
52 questions
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Singapore

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Questions? Get answers from Holiday Inn Resort Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower section higher floors have a balcony with ocean views”
 of 5 bubbles 51Gail, 17 Feb 2017 | Read review
“Balcony rooms are lovely”
 of 5 bubbles 474smitap, 16 Feb 2017 | Read review
“by the beach”
 of 5 bubbles 161azilaa, 14 Feb 2017 | Read review
“Resort side to be nearer all facilities”
 of 5 bubbles Boomtowncats, 13 Feb 2017 | Read review
“Away from the road”
 of 5 bubbles 415lyndal, 10 Feb 2017 | Read review
5 of 5