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Holiday Inn Resort Penang

2,360 reviews
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Traveller (1558)
Room & Suite (478)
Pool & Beach (259)
Overview
  • Excellent31%
  • Very good46%
  • Average16%
  • Poor4%
  • Terrible3%
Travellers talk about
“beach wing”(332 reviews)
“ferringhi tower”(130 reviews)
“tower block”(90 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Holiday Inn Resort Penang
Special Offer: Flash sale: up to 30% off
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621 - 625 of 2,131 reviews
Reviewed 21 February 2016 via mobile

Stayed from 7-9 Feb and especially booked a room with a sea view on the beach side of Holiday Inn. It was not cheap and excluding breakfast. Room 420 was VERY dated and run down and in urgent need of refurbishment!! The wifi is terrible...More

1  Thank Pacer O
Response from DominicEgger, General Manager at Holiday Inn Resort PenangResponded 22 February 2016

Dear “Pacer O” I am sorry that you found the team unhelpful at our hotel. We are getting a lot of great comments for our team delivery and we will address the shortfall with the team members you have highlighted. We have regular pest control...More

Reviewed 21 February 2016

I had a twin room on the 22nd floor of the Tower with a great view over the bay. The room was generously dimensioned, with excellent beds, a flat screen TV, coffee and tea making facilities, pleasant bed sheets and towels, ironing facilities, etc. The...More

3  Thank IoanaCraciun
Response from DominicEgger, General Manager at Holiday Inn Resort PenangResponded 22 February 2016

Dear “IoanaCraciun” Appreciate you are taking the time to write a review for our Holiday Inn Resort Penang and highlighting our great rooms with the comfortable bedding and cleanliness. I have communicated your disappointment about the breakfast taste with the kitchen team and will monitor...More

Reviewed 21 February 2016 via mobile

We stayed a week as part of a tour of Singapore and Malaysia to celebrate a 40th wedding anniversary. We emailed in advance to pre-book an airport transfer and this worked very well as it cost 85RM each way, so only 10RM more than the...More

1  Thank raygo2
Response from DominicEgger, General Manager at Holiday Inn Resort PenangResponded 22 February 2016

Dear “raygo2” I am delighted with your great valuable and extensive review and thank you for taking the time to write this kind words. It was a pleasure having you both with us to celebrate your 40th Wedding Anniversary and once again congratulations. We look...More

Reviewed 20 February 2016 via mobile

On hindsight, I probably should have chosen a no-frill hotel or a real family resort like Hard Rock hotel or Shangri La, of course the latter will cost more but seems more suitable for family with young kids. The pool is really small, can't really...More

Thank ysouk
Response from DominicEgger, General Manager at Holiday Inn Resort PenangResponded 22 February 2016

Dear “ysouk” Greetings from Holiday Inn Resort Penang and thank you for your review and highlighting the helpful team members and my interactions. At same time very disappointed with what you describe from the kidsclub and if you could contact me on my email for...More

Reviewed 20 February 2016 via mobile

We had a problem during our stay. We reported it to the front desk manger called Whati. She handled it very well and solved it. Very professional. Nice location and good ambience. 2 buildings, one straight at the beach and one at the other side...More

Thank Rich Z
Response from DominicEgger, General Manager at Holiday Inn Resort PenangResponded 22 February 2016

Dear “Rich Z” We are very glad that Wathi could impress you with our service delivery at our Holiday Inn Resort Penang. Appreciate as well your feedback on great location and ambiance. Everyone has different preferences highlighting the Beachwing for the sea view, outlets and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 65 - USD 141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 65 - USD 141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1558)
Room & Suite (478)
Pool & Beach (259)
Dining (113)
Family and Play Areas (29)
Amenities (12)
Business Centre & Event Rooms (8)
Questions & Answers
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Michael M
30 January 2018|
AnswerShow all 5 answers
Response from frequent_trav_tx | Reviewed this property |
I just stayed here 2 weeks ago. And I specifically asked about ice machines to chill some soda I just purchased in town. The front desk told me they can send a bellhop up with ice. So as far as I am aware, no self-service... More
1
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Debbie D
16 January 2018|
AnswerShow all 3 answers
Response from floridareular | Reviewed this property |
No Debbie the old hydro magestic was at Miami bay. now its a Doubletree by Hilton and open. The Holiday inn is in BF.
1
Vote
zaravb
7 January 2018|
AnswerShow all 5 answers
Response from 43chill | Reviewed this property |
there is a free bus that goes around George st but hard to find which one it is
1
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12345630
Room Tips
"They have 2 building and we stayed at Ferringhi Tower which is a newer building across the other building"
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"Join IHG before you travel for additional benefits"
Read review
"Get a room in the new section they have a non smoking floor try and get a balcony very good for late pm..."
Read review
"Tower block are brighter rooms but both Beach Wing n Tower rooms are both clean"
Read review
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