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Holiday Inn Resort Penang

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Holiday Inn Resort Penang
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1,985 Reviews from our TripAdvisor Community

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Showing 1,793: English reviews
Melbourne, Australia
Reviewed 10 February 2015

We were looking forward for this holiday; unfortunately we had a medical emergency on our second day. Management and staff bent backwards to make us feel welcome, at ease, and supported us until we left. We needed to extend our stay and ended staying ten days. They assisted in our extra stay and even booked our return flights. This is...

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Helpful?
4Thank Khalil S
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear Sukkar family It is always great to hear that the team has done the most for our guest and we are glad that the recovery went well. Whilst we understand that this has impacted your family holiday I am very happy that we could support you during this time. Thank you for your review and I will pass on...

Reviewed 10 February 2015

So hot, so humid and o so much to do in Penang. This hotel has it all, closed to some good restaurants and local hawkers meals. Close to markets and all the facilities in the resort are fantastic. The Buffet brekkie is the best I have ever seen with every choice you could think of. Westers, all eastern and halal...

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Helpful?
3Thank LukeKay
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “LukeKay” I am delighted with your great review and thank you for taking the time to write this kind words. Penang has so much to offer from the nature side with the parks and walks, going from the botanical garden up to Penang Hill or just in the national park with great walks to Money beach or turtle beach...

Salisbury, United Kingdom
Reviewed 6 February 2015

From the moment you arrive everything is done to make you feel welcome. The people on reception and the bell boys gave us a wonderful greeting as we stepped out of the taxi. From then until we checked out nothing was ever to much for any of the staff. The room on the 22 floor was wonderful with a comfy...

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Helpful?
3Thank sonofe
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “sonofe” Delighted to read my team did a great and memorable job for you, from the beginning right through your stay and including the farewell. I will be very happy to share this with the team. Thank you very much to take the time to write a review for our hotel and if you are making your way back...

Ventnor, United Kingdom
Reviewed 5 February 2015

We ,and close friends have stayed at this Hotel many times over the past ten years. There have been a number of managers over that time ,some better than others. The staff however have always been one of the reasons that we return. Obviously we have become friendly with many of the staff and we have received great service because...

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Helpful?
1Thank gillian4343
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “gilian4343” Greetings and best regards from Penang and thank you for taking time to review our Holiday Inn Resort. It is very interesting to read from our guest the perception of the two buildings and both sides have actually their fans. Ferringhi towers has the more modern rooms, rooms are available with balconies and the view over Batu Ferringhi...

Inverness
Reviewed 4 February 2015

We spent 8 nights here and would not hesitate to recommend it. The staff are excellent and do everythibg they can to make sure that you have an enjoyable stay. We had booked a room in the tower wing and when we arrived were told we were being upgraded to the beach wing. Unfortunately our room was overlooking the busy...

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Helpful?
1Thank Svea
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Svea” We are very glad that we could impress you with our Holiday Inn Resort Penang and you enjoyed your time with us. Thank you for taking the time to review our hotel and leaving the kind words of our great team. Our hotel has the biggest room size in Batu Ferringhi and the soft and firm pillows on...

paris
Reviewed 4 February 2015 via mobile

The hotel suited our needs for a relaxing multi-generational vacation in Penang. While there's not much to do in Batu Ferringhi, we were able to enjoy some morning beach time with our toddler (with him gawping at the horses plying the beach), snooze in the big and newly refurbished tower rooms and relax by the pool from time to time....

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Helpful?
Thank lafemmemange
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “lafemmemange” Appreciate you are taking the time to write a review for our Holiday Inn Resort Penang and glad you could enjoyed the stay at our hotel with your family. We are currently renovating the Level 1 on the Ferringhi Tower with the addition of a resort center. This will enable more room and activity available for our younger...

Kuala Lumpur, Malaysia
Reviewed 3 February 2015

This hotel has been a personal and family favorite for decades. However, over the years, I've noticed the level of service has severely deteriorated. A hotel is not about nice rooms and good location. It is also about how customers are treated and how attentive staff are. A couple years ago, my friend was stung by jellyfish right at the...

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1Thank Ikram K
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Ikram K” Greetings from Holiday Inn Resort Penang. I am very disappointed that we have not been able to live up to our service standards. Our hotel has either King or two double beds in each room. Looking in our system, your booking came through as a standard room from the Online Travel Agent but requests should absolutely be...

Reviewed 2 February 2015

We stayed here for 4-5 nights during our trip to Malaysia and Singapore with my husband. +s:The location of the hotel is good (the bus station is in the front of the hotel, restaurants, market is very close), the swimming pool and the beach is nice, comfortable. The gym was also ok, the room service was good, the room was...

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4Thank prutyi
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “prutvi” Thank you for taking the time to review our Holiday Inn Resort Penang hotel. Our location right on the beach and with the bus stop of the 101/102 Line giving great connections every 15 minutes to Georgetown or the fisherman’s village for some great walks into the national park. Additional there is a new hop-on hop-off bus service...

Manchester, United Kingdom
Reviewed 2 February 2015

We recently returned from Our 5 day holiday in Penang. Originally we had paid to live in the Tower Wing and were placed on the 17th floor with a balcony and seaview. The first thing that struck me when I walked in the reception of the tower building was an overwhelming smell of mould and old water. This smell was...

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Helpful?
2Thank Heychella83
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear IDF1984 Greetings from Penang and thank you for your extensive review and recommending us to your friends to stay with us. I am disapointed with the issue of the damp floors we experienced but glad the team could find a solution for you. Our hotel is going through some continous improvement. The alfresco restaurant refurbishment and gym have been...

Brisbane, Australia
Reviewed 2 February 2015 via mobile

Stayed at the Holiday Inn with a colleague after visiting KL for work. We stayed three nights at the end of January. We were a bit anxious as our cab driver warned us the hotel is not very nice nor is the pool and that we should have stayed elsewhere. Check in wasn't a pleasant experience due to a number...

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Helpful?
1Thank travelbug-lauren
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “travelbug-lauren” A pleasure having you and your friend at our hotel and thank you for the extensive review. We are glad you could relax well and apologies about the room allocation issues. We are in a great spot to relax just having the beach in front with all the coconut trees in the garden. Close by the hawker stalls...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy' memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 

Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $71 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Reservation Options:
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Batu Ferringhi
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Penang staff and other travellers.
47 questions
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Questions? Get answers from Holiday Inn Resort Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the beach side.”
 of 5 bubbles , 11 Jan 2017 | Read review
“Book the rooms in the Beach-wing if you want to be close to the restaurants, pool and the beach...”
 of 5 bubbles Shailup, 4 Jan 2017 | Read review
“All the Kids Suites face the road, none face the ocean. We ate at the local hawkers market called Long Beach, it was great.”
 of 5 bubbles 96traceyp, 3 Jan 2017 | Read review
“ask for the main building room, they're smaller but at least much better view.”
 of 5 bubbles Mohamed_Ali88, 1 Jan 2017 | Read review
“Recommend sea view room on higher floors of Tower side”
 of 5 bubbles PHG59, 1 Jan 2017 | Read review
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