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Shangri-La's Rasa Sayang Resort & Spa

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2,934 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Rasa Sayang Resort & Spa
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Showing 2,640: English reviews
england
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 April 2015

This is such a wonderful hotel we stayed in the rasa wing, So relaxing and wonderful walks in the grounds. The breakfast is a wonderful experience with attentive staff and I had steak for one of the mornings ! The staff are only too happy to help and advice on things too see. Use the free shuttle ( book a... More 

Helpful?
Thank buster1213
Kuala Lumpur, Malaysia
1 review
Reviewed 2 April 2015

I stayed over Rasa Sayang on 11-12 December and had a wonderful experience from the get go. I was staying over for my friend's beach wedding which was held here and the minute I checked in, the lovely girl at the reception took my bag and showed me my room which perfectly cooled as it was a hot afternoon outside.... More 

Helpful?
Thank rubik2003
Birmingham, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 April 2015 via mobile

We stayed for a week in March in the Rasa Wing. The staff are really polite and will go out of their way to make your stay more enjoyable. The hotel is in very good condition. The room I stayed in was on the fifth floor and was in good condition. Shower and A/C worked well. Breakfast had good choice... More 

Helpful?
4 Thank hanovercigars
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear hanovercigars: Thank you for choosing to stay at our resort. We have taken note of your comments with regards to the air conditioning and toilet seat covers. We have a maintenance team doing their rounds and I am sure that they will get to the room you are staying at. Thanks once again for highlighting these issues. We look... More 

nottingham
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 1 April 2015

Have just enjoyed 4 days at the sahngri La's Rasa Sayang resort. Staff very friendly and the usual Shangri La wonderful hospitality. Especially recommend a visit to the hotels Spa- fabulous setting in Malay style individual cottages- a real treat! Upgraded to the Rasa wing, worth it for the garden rooms with a day bed and outdoor space, and all... More 

Helpful?
1 Thank onlyturnsleft
United Kingdom
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 1 April 2015

We stayed at this hotel just as the Chinese New Year celebrations had finished and it was really quiet, hardly any guests at all we stayed here for 7 nights B&B. The hotel was a nice fairly modern hotel set in beautiful tropical grounds with old rain trees. Definitely the best hotel in Batu Ferrengi. We stayed in the Garden... More 

Helpful?
4 Thank 27debs
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear 27debs: Thank you for taking time to review Rasa Sayang Resort and Spa. We are pleased that you enjoyed your stay. We have taken note of your preference for a nicer sea view for your future stays. We thank you for taking time to list down what you love and what requires improvement for our resort. We have noted... More 

Melbourne, Australia
Level Contributor
118 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 31 March 2015

This was my second visit which I was really looking forward to as this was my favourite holiday of the past. The staff have been very accommodating with organising me to stay in the same room area as previously because that's where the best views are and having my room ready early on arrival after an overnight flight. Very little... More 

Helpful?
1 Thank samanthajoanne1974
Somerset
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 30 March 2015 via mobile

This was our second stay at this wonderful hotel and I pray it won't be our last. We feel so at home here and totally relax as we walk through the door.. The welcome and warmth we received is second to none. We felt we were coming home. The staff really do make this one special place. Friendly, helpful, fun... More 

Helpful?
1 Thank SomersetCheryl
London, United Kingdom
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 30 March 2015

We chose this hotel for the final week of our honeymoon having stayed at several Shangri-La hotels over the years. The rooms are very comfortable & well appointed . The hotel is maintained to a very high standard. Guests are politely dissuaded from reserving sun beds by having staff discretely monitoring what happens in the gardens even to the point... More 

Helpful?
1 Thank GLOBETROTTERS170
ALJUBAIL KSA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2015

while chicking in around 4pm which supposed that rooms are ready because I book 3 monthes back I surprised that rooms not ready also whn I request one hour late chick out they totally didn't accept and forced us to leave at 12 pm

Review collected in partnership with Skoosh

Helpful?
1 Thank s_doukhi
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear s_doukhi: Thank you for taking time to review our resort. We are disappointed to know that your check in time was not as you expected. We regret that we were not able to assist with your request for a late check out as the resort was running at high occupancy. We hope that this will not deter you from... More 

Malaysia
Level Contributor
4 reviews
4 hotel reviews
Reviewed 28 March 2015

Lovely hotel, with really friendly staff. If you are after a family friendly, relaxing beach holiday this is the place for you. Rooms are nice though there was a strong smell of damp in our room which the hotel tried to sort out for us, but couldn't, and this made it a bit difficult to sleep. The breakfasts were great... More 

Helpful?
Thank Laura_Strain

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $183 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Orbitz, Priceline, Odigeo, Travelocity and Jetsetter so you can book your Shangri-La's Rasa Sayang Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Hotel Style:
#1 Luxury Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Rasa Wing and its rooms are simply the very best!”
  • The amazingly beautiful view from our room on the Rasa Wing
 of 5 bubbles Ronny_Tan, 1 Dec 2016 | Read review
“We stayed in the Rassa wing and the rooms were large clean and very quite.”
 of 5 bubbles 894tonyb, 27 Nov 2016 | Read review
“Go for garden/sea elevation otherwise you may overlook car park and road.”
 of 5 bubbles Jayesandveetee, 25 Nov 2016 | Read review
“Rasa Wing is much quieter.”
 of 5 bubbles BillPerth, 20 Nov 2016 | Read review
“Seaview rooms in the Garden Wing & also Rasa Wing rooms with 'club' benefits”
 of 5 bubbles Rarb0405, 14 Nov 2016 | Read review
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