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Shangri-La's Rasa Sayang Resort & Spa

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3,156 Reviews from our TripAdvisor Community

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Showing 2,842: English reviews
Perth, Australia
Reviewed 20 October 2015

Stayed a week here in a Rasa wing room which was absolutely amazing. The room was superb, huge with own lounge and great views overlooking the grounds and the ocean. Can't rate this place highly enough. Special mention must go to Chan in the Rasa wing lounge who was so attentive and friendly, couldn't do enough for you. The adults...

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1Thank Kiltjoy
Reviewed 19 October 2015

This is perfect place for family vacation. The kids club is fantastic, and the adventure zone is very good for children. The service is really commentable. The room and facilities are very good. Rasa lounge services are excellent.

Review collected in partnership with shangri-la.com
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Thank Sunil U
Kuala Lumpur, Malaysia
Reviewed 18 October 2015

The service was excellent and i love the hotel itself. Looking by the beach is marveous with the gardens below. Nice and they give a great service. aircond is cold and everything is good as it is . It is a nice stay

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1Thank StrawberryGal1983
Holywood, United Kingdom
Reviewed 17 October 2015

We stayed for a week in the Garden Wing of this very spacious and well planned resort hotel. Opened in 1973, the gardens are mature, with incredible rain forest trees, and immaculately maintained. There is a Par 3 golf course on site, also a magificent spa with treatment rooms in individual chalets in a secluded, private garden area. The standard...

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2Thank Ralph M
Kuala Lumpur, Malaysia
Reviewed 15 October 2015

We stayed for a 3d2n sometimes in Sept 2015, the design was simple and the bed is marvelous. 1 of the best location in Ferringhi come with private beach and near to local amenities but a bit far from town or gurney. But it will be a perfect gateway from city life. Breakfast spread is wonderful from asian to continental...

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4Thank Steven_Khaw
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Steven_Khaw: Thank you for choosing to stay at our resort and for taking time to review of our resort. We have taken note of your comments with regards to our housekeeping standards and bathroom fixtures. We have a pillow menu should you prefer less soft pillow. We have noted your comments with regards to the coffee machine, torchlight battery...

Kendal the Lake District UK
Reviewed 15 October 2015

This is a fantastic five star + hotel. It’s adjacent to two other hotels within the group. You can use facilities in all three hotels. Short walk to the beach through some beautiful gardens. Walk out at night and barter at the many market stalls. Both food and service are of the highest standard. The hotel offers a free return...

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Thank Drapers38
London, United Kingdom
Reviewed 12 October 2015 via mobile

We had a very relaxing stay at Rasa Sayang. Highly recommend staying in the Rasa wing over the Garden Wing - the rooms are much more modern. I'd suggest the hotel is looking a bit dated/tired and could do with an update. But it was a good stay. Generally helpful staff, although there could be more of them. Beach is...

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Thank james_paul1
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear james_paul1: Thank you so much for your review of our resort. We have taken note of your comments with regards to our resort and staffing for our future plans. We hope to have the pleasure of welcoming you back to our resort again soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Rasa Sayang Resort and Spa

London
Reviewed 12 October 2015

We had an 8 night stay at this hotel, always nerve wracking booking a long stay at a hotel you aren't familiar with but with Shangri-La you feel you are in safe hands. We opted for the Rasa Wing to get all the perks and take advantage of the adult pool as we don't have kids. We had just arrived...

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4Thank mstraveller78
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear mstraveller78: Thank you for choosing to stay at our resort and for taking time to write this review on TripAdvisor. We have taken noted of your feedback with regards to your room preferences for your future stays. Also noted are your comments with regards to our house keeping standards. We have also taken note of your breakfast experience at...

Indonesia
Reviewed 11 October 2015

Nice pkace to stay...excellent view from premier suite balcony which I stay for 2 nights.. enjoy the rasa wing's private pools and landscape garden . Nice pie and red wine at the cocktail hour....wide variety choice of dinner....love it..will come back to stay again

Review collected in partnership with shangri-la.com
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Thank suwantic
Caerphilly County, United Kingdom
Reviewed 11 October 2015

This hotel's star are the grounds and gardens. The expansive gardens are dominated by beautiful 150 year old trees which 'hug' the hotel and frame the stunning beach. The refurbishment has made the hotel very light and bright and the rooms are beautifully appointed. I stayed in the Garden Wing, which was fabulous but the Rasa Wing does have lots...

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3Thank LizSamuel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $211 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Hotel Style:
#1 Family Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Rasa wing rooms are a delight the Premier rooms with a large balcony with bath are wonderful with views over the gardens and she?”
 of 5 bubbles dlee382, 24 Mar 2017 | Read review
“all rooms are accessible, as the lifts are very reliable. We were in Block 1 and this had views of the pool and the sea.”
 of 5 bubbles 676jacquelinet, 20 Mar 2017 | Read review
“Stay in the Rasa Wing”
  • Our room with its massive bad
  • Our private garden
  • Our room
 of 5 bubbles Eyes08, 17 Mar 2017 | Read review
“Rooms on the garden wing have nice views and children are in this wing. If you want adult only pools etc book Rasa wing”
 of 5 bubbles younger_keith986, 17 Mar 2017 | Read review
“If you can afford it, go for a Rasa Wing room.The perks are worth it.”
 of 5 bubbles R1928AXkevinf, 15 Mar 2017 | Read review
5 of 5