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Shangri-La's Rasa Sayang Resort & Spa

3,621 reviews
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Traveller (2869)
Room & Suite (778)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“spice market”(307 reviews)
“ferringhi grill”(195 reviews)
“rasa sayang”(485 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Shangri-La's Rasa Sayang Resort & Spa
Offers & Announcements: Luxury for Less
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Reviews (3,621)Write a Review
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2,285
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49
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All reviewsspice marketferringhi grillrasa sayangafternoon teachi spacocktail hourpinang barhigh teaa la carte breakfastgarden wing roomadult only poolold treesrain treesfruit kebabsdress codepremier roomcomplimentary soft drinks
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851 - 855 of 3,245 reviews
Reviewed 14 June 2016 via mobile

I stayed at Rasa Sayang for a short break and it's really value for money although you paid a bit more for the club access. You're entitled to private pool with club benefits, breakfast, afternoon tea, evening cocktail, almost felt like all you could eat....More

1  Thank Rita L
Response from SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 15 June 2016

Dear Rita L, It is wonderful to hear that you had a splendid holiday at Rasa Sayang. Thank you for your kind comments. We look forward to welcoming you back to our resort for another delightful stay soon. Warmest regards, Suleiman Tunku Abdul Rahman Director...More

Reviewed 12 June 2016 via mobile

Very luxurious beachside resort. Quite expensive so we regarded this as a bit of an extravagant treat. But the extras go some way to make up for the cost - very attentive long standing staff (we chatted with Catherine and Safari over breakfast one morning...More

1  Thank BallaghMan
Response from SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 13 June 2016

Dear BallaghMan, It has been our pleasure to have you with us. Thank you for your kind comments. We are glad that you had an impeccable stay at Rasa Sayang. We look forward to welcoming you back again to this paradise on earth on your...More

Reviewed 12 June 2016

Green serounding well maintain landscape, spacious & clean room, varieties of choice of buffer for breakfast and dinner. Various choices of fresh fruit juices. Delicious cakes. Good etiquette, friendly and helpful staffs. Quiet and peaceful environment. Easy access to townMore

Review collected in partnership with shangri-la.com
Thank Leejesslyn
Response from SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 13 June 2016

Dear Leejesslyn, Thank you for sharing your stay experience with us. We are truly happy to know that you had a wonderful stay experience at Rasa Sayang. We do hope to see you again soon on your next holiday to Penang for another fabulous stay....More

Reviewed 10 June 2016

I stayed at Shangri La Rasa Sayang at Penang for 4 nights with my family. We booked the Rasa Wing as we wanted to be pampered a little. However we left the hotel fully satisfied and felt overly pampered by the high standards of service....More

2  Thank Mgr04
Response from SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 13 June 2016

Dear Mgr04, We are pleased to know that you had an exceptional stay at our resort. Thank you for your special mention of Safari. We will definitely convey your compliments to him. Lookig forward to welcoming you back to Rasa Sayang again on your next...More

Reviewed 9 June 2016

Shangri la Rasa Sayang one of the best 5star hotel loacted at penang. Hotel is located at Batu Feringgi where near beach.The hotel is fantastic and do have with a lot of facilities and activities.It is just walking distance to the beach.Breakfast is nice and...More

Thank Thiruvarasu
Response from SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 10 June 2016

Dear SELAAN J, Thank you for sharing your comments with us. It is great to hear that you had a wonderful stay at our resort. Looking forward to your next visit soon for another delightful experience. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 170 - USD 363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 170 - USD 363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2869)
Room & Suite (778)
Pool & Beach (468)
Dining (257)
Amenities (90)
Family and Play Areas (10)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
10 February 2018|
AnswerShow all 3 answers
Response from SydneyKhan | Reviewed this property |
Yes you can use it and you can charge activities to your room also can eat in their restaurants, ask. The buggy to drop you off... I disagree with others the Shangri-la is very kid friendly
0
Votes
cardiffcwtch
8 February 2018|
Answer
Response from fiona s | Reviewed this property |
I am sorry I cannot answer that question you need to ask the hotel. There were no young children in the rasa wing pool.
0
Votes
cardiffcwtch
8 February 2018|
AnswerShow all 6 answers
Response from Lisa M | Reviewed this property |
There was a family in the room below us that had 3 little ones with them but not sure if they had one premier room or had an adjoining one too. They are pretty quick to respond to emails and Facebook messages 👌🏻😀
1
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12345631
Room Tips
"Definitely choose the ground floor!"
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"Rasa Wing for sure, preferably overlooking the kids pool"
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"The Rasa wing includes free afternoon tea and pre dinner cocktails"
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"Garden view & Sea view available"
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