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Shangri-La's Rasa Sayang Resort & Spa

3,583 reviews
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Traveller (2833)
Room & Suite (698)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“spice market”(304 reviews)
“ferringhi grill”(193 reviews)
“rasa sayang”(483 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Shangri-La's Rasa Sayang Resort & Spa
Offers & Announcements: Luxury for Less
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,583)Write a Review
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All reviewsspice marketferringhi grillrasa sayangafternoon teachi spacocktail hourpinang barhigh teaa la carte breakfastgarden wing roomadult only poolold treesrain treesfruit kebabsdress codepremier roomcomplimentary soft drinks
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11 - 15 of 3,214 reviews
Reviewed 1 week ago

We stayed here for three nights and really enjoyed it. We were in the Rasa Wing, which gives you some priveleges like complimentary cocktails, breakfast choices between two different restaurants and a private pool only for this wing. Have to say that we didn't really...More

1  Thank kulimuli1
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 1 week ago

Dear kulimuli1, Thank you for your review. It has been our pleasure to have you with us. We are glad to hear that you had a pleasant holiday at Rasa Sayang. We look forward to welcoming you back to our resort soon. Best regards, Suleiman...More

Reviewed 2 weeks ago

The Rasa Sayang Resort & Spa is a beautiful getaway – rest for people who want to forget for a few days, their hectic lives back home. Granted, we were there during the rainy season but so many places leaked – the toilet, corridors as...More

3  Thank Sara D
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 1 week ago

Dear Sara D, Thank you for sharing your feedback. We are sorry to hear about the less than pleasant stay experience you had. We have taken note your comments which have been highlighted to the respective departments to improve on the various areas in order...More

Reviewed 2 weeks ago

Stayed with the luxury for less package, worked out very well with a great breakfast, high tea and canapes with drinks before dinner. RASA wing rooms are very luxurious with excellent staff. Spa facilities very good with beach activities you can do as a little...More

1  Thank Kamaljit S
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 2 weeks ago

Dear Kamaljit S, We are happy to hear about your excellent stay. We would love to delight you again on your next visit to Rasa Sayang soon! Can't wait to welcome you back. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Reviewed 2 weeks ago via mobile

We had a rough start there as we have been put on the smoking level and we asked for not smoking, then been told that the hotel was fully booked. Thank god no one smoked in the rooms next to us. First evening service was...More

Thank marriedplustwo
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 2 weeks ago

Dear marridplustwo, Thank you for sharing your feedback with us. We are glad to hear that your stay experience had improved tremendously towards the end of your trip. We thank you for your suggestions which we will consider for our continuous improvement and hope to...More

Reviewed 2 weeks ago via mobile

Review for Shangri-La hotel in Penang. Bedrooms: If you are looking to save some money the garden wing has recently renovated rooms which offer plenty of space in an above average room. If you are looking for luxury, I highly recommend the premier rooms in...More

1  Thank Leisa501
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 2 weeks ago

Dear Leisa501, We are happy to hear that you had a wonderful stay at Rasa Sayang. Thank you for sharing your excellent review with us. We can't wait to welcome you back to our resort soon! Best regards, Suleiman Tunku Abdul Rahman Director of Communications

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 156 - USD 348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 156 - USD 348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2833)
Room & Suite (698)
Pool & Beach (459)
Dining (256)
Hotel & Grounds (1672)
Bathroom (75)
Family and Play Areas (10)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
r40ngm
21 January 2018|
AnswerShow all 3 answers
Response from Yongxiu X |
Yes, they have iron and iron boards in the room wardrobe.
1
Vote
l0nd0ntime
2 January 2018|
AnswerShow all 9 answers
Response from Tey1409 | Reviewed this property |
i would recommend Golden River for local Chinese food. It's about 5 mins walk from the hotel, located opposite of where the hotel main entrance is. The rest of the restaurants and Long Beach food centre are touristy, and not... More
0
Votes
maureen59
29 December 2017|
AnswerShow all 5 answers
Response from Bart W | Reviewed this property |
I think this is a problem that can not be overcome. Contact the hotel and make an actual deposit to their account, they could possibly accept... The hotel is worth it!!!
0
Votes
Google Translation
Room Tips
"There is a room type for everyone in terms of size and view. Examine your options prior to visiting to..."
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"The Garden Wing rooms with a beach view are perfect."
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"Would go for RASA wing, gives very good value for money"
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"Rasa Wing Garden Wing Room"
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