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Shangri-La's Rasa Sayang Resort & Spa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 227*
USD 180*
Great Deal
USD 183*
USD 182*
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3,286 Reviews from our TripAdvisor Community

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Showing 2,957: English reviews
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manchester
Reviewed 3 days ago NEWvia mobile

Stayed here with my husband for my birthday and our wedding anniversary. Easy check in and was personally shown to our room. No complaints with the room lots of towels and toiletries. These were replaced daily. They have a few conferences and team building groups which did slightly disrupt our peace and quiet. Breakfast plentiful and lots to choose from....

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Helpful?
Thank kimmyblidge
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear kimmyblidge, Thank you for choosing Rasa Sayang for your celebrations! We are pleased that you had an enjoyable and memorable stay at our resort. We look forward to delighting you again on your future visit to Penang. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Sydney
Reviewed 4 days ago NEWvia mobile

Just returned from a 3 night stay in this amazing property. The service was exceptional. The property is well established with beautiful grounds and incredible service. The staff and amenities are 5 star all the way. From your first greeting at the front desk to the great team at the pool bar and the resident manager Nick who we met...

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Helpful?
Thank kazba69
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear kazba69, We are indeed happy to have you here with us during your vacation in Penang. What a great thing to hear that you had enjoyed your holiday at Rasa Sayang. We look forward to welcome you back on your next vacation in Penang. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Sydney, Australia
Reviewed 5 days ago NEW

I booked to stay at Shangri La's Rasa Sayang Resort and was surprised I actually booked myself into the high-end Rasa Wing of this resort.The room was more like a mini suite and had a large bath on the balcony. Though you have to pay extra for a 'special' bath set up for you like a rose petal and essential...

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Helpful?
Thank cphang
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear cphang, Thank you for your review and choosing Rasa Sayang as your home away from home. We are pleased that you had an overall pleasant stay at our resort. Your comments are essential for our continuous improvement and they have been highlighted to the respective department. Looking forward to seeing you back at our resort soon. Best regards, Suleiman...

Kuala Lumpur
Reviewed 1 week ago NEW

One of Penang's most established luxury hotels, the Rasa Sayang occupies prime beach frontage on Batu Feringghi beach. The property is very expansive, with magnificently regal rain trees in the car park area and out by the pool. In fact, the gardens are one of the most impressive aspects of the hotel. The building is very well maintained, but the...

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Helpful?
Thank Leeyuk
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Leeyuk, It has been our pleasure to have you with us during your vacation in Penang. We thank you for sharing your comments about your recent stay and have taken note on areas which require improvement. We look forward in delighting you on your next holiday at Rasa Sayang. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Reviewed 1 week ago via mobile

A great experience, excellent service, very nice and kind people, good predisposition. Rooms are very specious as well. The beach: looks like heaven on the pictures. There were nobody enjoying it. Lot's of water activities polluting the water, the hotel does not provide the same service over the beach as its own and beautiful garden. In this case people enjoy...

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Helpful?
1Thank Mariela B
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Mariela B, Thank you for sharing your review with us. We are happy to know that you had a relaxing holiday at our resort. We hope to welcome you back to Rasa Sayang again on your next visit to Penang. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Reviewed 1 week ago via mobile

My husband and I have just enjoyed 7 wonderful nights staying in the Rasa wing. From the reception staff to the staff at the Ferrinnghi Bar and Grill along with the evening cocktail staff pool staff, everything was perfect. We will definitely be back!

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Helpful?
1Thank Veronica M
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Veronica M, Thank you for sharing your stay experience with us. We are pleased to hear that you had an amazing holiday at our resort. We can't wait to welcome you back! Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Perth
Reviewed 1 week ago

Our room and bathroom was huge and well stocked. The staff of the resort greeted everyone with a smile that started in their eyes and you felt that they were genuinely happy to be of service to you. Personally, I felt that the food choices for westerners was limited (ie no bacon at breakfast and no roast meats at night)...

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Helpful?
1Thank Tank09
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Tank09, Thank you for sharing your stay experience with us. We are pleased to hear that you had a relaxing stay at our resort. Looking forward to welcoming you back soon. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Reviewed 1 week ago

My wife had always wanted to visit Asia so when we finally arranged it we decided upon a three destination stop with the Shrangri-La Penang in the middle of our holiday and had an 8 night stay there. We were overwhelmed by the excellent customer service and warmth displayed by all the staff, whether it was the gardener saying 'hello'...

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Helpful?
2Thank rjf1002014
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear rjf1002014, It has been our pleasure to have you with us. We are so pleased that you had a wonderful stay during your 8-night vacation at Rasa Sayang. We can't wait to welcome you back again on your next visit to Penang! Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Melbourne, Australia
Reviewed 1 week ago

The Shangri-La Rasa Sayang Resort and Spa is lovely relaxing hotel and spa. We stayed here for 1 week in November 2016 in the adults only wing. The staff were wonderful and nothing was too much trouble. Our room was upgraded to a Premier room because we arrived early and the room we had booked was not available. We had...

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Helpful?
Thank ang6158
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear ang6158, It has been our great pleasure to have you with us. Thank you for choosing our resort to be your vacation home in Penang. We would love to welcome you back again on your future holidays in Penang for another amazing experience. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Stockport, United Kingdom
Reviewed 1 week ago via mobile

We stayed here in the final leg of our honeymoon in Sept 16 for 5 nights, having come from the Shangri La Rasa Ria in Tuaran prior. This hotel, like the Rasa Ria did not disappoint! We stayed in the adult only Rasa wing. The room was clean, spacious and with a partial sea view. The mini bar was restocked...

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Helpful?
1Thank hellbell85
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear hellbell85, Thank you for sharing your stay experience with us. It was great to hear that you had an amazing holiday at our resort. We can't wait to delight you once again with our Shangri-La hospitality on your return trip to Penang soon. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $217 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Expedia, Hotwire, Booking.com, Travelocity, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Shangri-La's Rasa Sayang Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Hotel Style:
#1 Romantic Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is worth your while to pay a little extra to stay at the Executive Rasa Wing if you are planning to stay there.”
cphang, 22 May 2017 | Read review
“Beachview, on a higher floor”
Leeyuk, 20 May 2017 | Read review
“Some rooms have gardens and we really enjoyed having one so you may want to ask about this option”
rjf1002014, 17 May 2017 | Read review
“Great view for sea-view room”
, 3 May 2017 | Read review
“Aim for top floor and se views.”
lynnesw, 1 May 2017 | Read review
5 of 5
Shangri-La.com
USD 180* /night
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Hotels.comUSD 183
Expedia.comUSD 182
Booking.comUSD 227
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*Disclaimer
Prices are for 1 room, 2 adults
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