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Golden Sands Resort by Shangri-La

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Golden Sands Resort by Shangri-La
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2,907 Reviews from our TripAdvisor Community

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Showing 2,705: English reviews
Pasir Ris, null, Singapore
Reviewed 10 November 2015 via mobile

Went for 3d2n in Nov 15. Very nice and big resort. A number of swimming pools by the beach. The garden cafe served a lot of varieties for breakfast. Lots of good tasty food. Room is huge with king size bed, long sofa set, writing desk, etc. Fully equipped amenities. There's gym, cool lounge, para-sailing, jet-ski if you're interested in...

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2Thank Noor711
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear Noor711: Thank your for choosing to stay with us recently. We are pleased indeed that your company retreat was at our resort. Thank you for mentioning that you will return soon. We all look forward to welcoming you back in the near future. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Golden Sands Resort

Melbourne, Australia
Reviewed 10 November 2015

We stayed in room 634 which was facing the sea and was a perfect room to relax on the balcony with a drink before dinner. The room was in good condition - but will need a refurb within the next year or two - The staff were very friendly and were very helpful. The room was cleaned each day to...

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1Thank kazfang
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear kazfang: Thank you for staying with us. We have noted your suggestions with regards to refurbishment for our future plans. We are pleased that all went well during your stay with us. We look forward to more happy stays in the near future. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Golden Sands Resort

United Kingdom
Reviewed 9 November 2015

My companion and I decided at the spur of the moment to book an Executive Suite for a 3 night stay to celebrate my birthday. The last time I stayed at the Golden Sands was some 20 years ago. Two deciding factors in choosing this property were: 1) The rooms offer an unobstructed view of the sea. In my opinion,...

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3Thank Khylune
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear Khylune: Thank you for your wonderful review of our resort. It was a pleasure to have had you stay with us. We look forward to welcoming you back again in the very near future. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Golden Sands Resort

Tauranga
Reviewed 9 November 2015

Stayed here by myself, waiting to meet up with family a few days later. Excellent hotel, very friendly people, superb breakfasts- you can a wide range of delicious foods. Pool area and outdoor bar are great- I wouldn't hesitate to recommend the Golden Sands and will be back!

Review collected in partnership with shangri-la.com
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4Thank rsmatthews
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear rsmatthews: Thank you for choosing to stay at Golden Sands Resort.We are all pleased to have had the pleasure of serving you and look forward to more future stays. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Golden Sands Resort

A TripAdvisor Member
Perth Hills, Australia
1 review
3 helpful votes
Reviewed 9 November 2015

best place to stay for a perfect holiday best of everything. close to night shopping and a bus to take you to town. we have stayed at this hotel many times and never had any trouble with staff, food. the last trip we had an Asian night with food there was that much of it was very hard to pick...

Review collected in partnership with shangri-la.com
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3Thank A TripAdvisor Member
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear A TripAdvisor Member: Thank you for your review. We are pleased that you enjoyed your recent stay with us. We will certainly convey your comments to our chefs. We hope to welcome you back again in the near future. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Golden Sands Resort

Kuala Lumpur, Malaysia
Reviewed 9 November 2015

My monthly visit to Penang, work related..tis time, i pick Golden Sands Shangri-La..so we checkin on time, deluxe room, n was uograded to suite room...n my two boys was soo happy wit it..spacious, well decor, really satisfied..pool was great, so does the breakfast buffet..lavish spread, tasty too..we continue to use pool after checkout, was given keys to changing rooms..overall, this...

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2Thank azamin99
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear azamin99: Thank you for your lovely review of our resort. We are pleased indeed that you chose to stay at Golden Sands Resort this time for your monthly visit to Penang. We hope to have the pleasure of serving you again in the near future. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Golden Sands Resort

Malaysia
Reviewed 5 November 2015

We couldn't ask for a more perfect location for a Beach holiday. Beach was very nice and clean and not too crowded although there were quite a number of jelly fish. Hotel pool is very nice.. best part is they have separate children and adult pools. Food was good, We tried both breakfast and Lunch. Our room had a nice...

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1Thank MangoSushi
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear MangoSushi: Thank you for your lovely review of our resort. We are pleased that you chose to spend your holiday with us. We are working closely with the local authorities to monitor the jellyfish population in our local waters. We truly enjoyed having you stay with us and hope to have the pleasure of welcoming you back again very...

London, United Kingdom
Reviewed 4 November 2015 via mobile

We had the Seaview room: Room was quite modern, clean and tidy. Had all the essentials needed. Pillows and duvet were comfy. Had loads of storage and iron which was convenient and helpful. Staff were really friendly and helpful, very attentive. Quick and efficient service. Breakfast provided had a wide range and was fresh. Food was really tasty Location was...

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1Thank Aizen R
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Hi Aizen: Thank you for your review of our resort. We are very pleased that you had a wonderful time staying with us recently. We have noted your comments with regards to our environmental policy. We do have a die-cut cardboard leaf in the rooms explaining about our policy. However, we will take note of your suggestions to explain our...

KL
Reviewed 2 November 2015

No problem finding this hotel as it is right on the main road. Stayed at this hotel after a business trip. Didnt take the sea view as it was only for 1 night. Hence, no great view facing the mountain. Overall experience was alright. The resorts is well maintained. The AC was a bit warm during the night. Food was...

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Thank KLRocketMan
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear KLRocketMan: Thanks you for your review of our resort. We are pleased that you choose to stay with us after your business trip. We have taken note of your comments with regards to the air conditioning and our menu prices. We will certainly look into these areas in order to further improve. Also noted are your comments with regards...

Singapore, Singapore
Reviewed 31 October 2015

We first stayed in this hotel when our daughter was 9 mths old. She is now 36 yrs old. We used to drive up with the family every school vacation and stay at GS. Then when they grew, we stopped for about 10 yrs when we traveled elsewhere. But my husband and I are back. We were there last year,...

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2Thank Singapore0426
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear Singapore0426: First and foremost, welcome back to Golden Sands Resort. We are pleased that you were able to spend time with us again after a while. We have noted your comments with regards to the room condtion for our maintenance plans. Also noted are your comments with regards to the musicians. We will certainly bring your suggestion up to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Golden Sands Resort by Shangri-La first commenced operations in October 1979. It has won numerous awards and recognition as a family- and kids-friendly resort. As such, it enjoys the reputation as the preferred resort among families on holiday. This 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. Adventure Zone, Shangri-La's unique family entertainment center With 387 guestrooms and suites that boast views of either the verdant hills or azure sea, the hotel caters to the needs of individuals, groups and families. Some room types even feature Murphy pull-down beds and connecting doors. Childcare services are available, allowing adults on holiday with their family to enjoy some private time away from their children. At the Kids' Club, which is based in the Adventure Zone's dry play park, children are kept entertained from morning until evening and provided with regular meals and break times. The Adventure Zone is the biggest indoor play park in Penang, offering a myriad of play structures, activity rooms and entertainment options. Here, children can enjoy video screenings and visits from the resort's mascots. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. In addition, they will enjoy racing down the water slides. Holidaymakers can stroll around the resort grounds, which feature extensive manicured gardens and landscaped open spaces. Guests can also enjoy sunbathing and lounging by the pool and in the garden area. The Cool Lounge serves as a transit area for incoming and outgoing guests, and is a cool space where guests may read, surf the Net and enjoy sandwiches and pastries alongside coffee, tea and fruit juice. At Garden Café and Sigi's Bar & Grill by the Beach, children below 12 years old that are accompanied by one paying adult can eat for free. In addition, an outdoor Jacuzzi in the garden and two swimming pools with water slides are available. The resort also boasts a par-3 golf course for those that enjoy golf. Golden Sands Resort by Shangri-La well-equipped gymnasium awaits fitness enthusiasts. For those who wish to spend their time productively while on holiday, there are many daily activities, such as workout classes, cooking classes, craft making courses and visits to the George Town World Heritage Zone (by complimentary shuttle). The popular Batu Feringgi Night Bazaar beckons those who enjoy a stroll after dinner. Here, great bargains on apparel, novelty items, souvenirs and art can be found. ... more   less 

Additional Information about Golden Sands Resort by Shangri-La

Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia (Formerly Shangri-la's Golden Sands Resort)
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $128 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Sands Resort by Shangri-La 4*
Number of rooms: 387
Reservation Options:
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Also Known As:
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Hotel Style:
#3 Business Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Sands Resort by Shangri-La staff and other travellers.
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Moruya, Australia
Singapore, Singapore
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Ramsgate

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Questions? Get answers from Golden Sands Resort by Shangri-La staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors facing the sea and some floors are smoking, best to check when bookin”
 of 5 bubbles marionanddave, 22 Mar 2017 | Read review
“We stayed at high floor (7th floor), facing city view. Good enough for us!”
 of 5 bubbles Paulineisabutterfly, 22 Mar 2017 | Read review
“Both view (Hill View or Sea View) are good.”
 of 5 bubbles WSCheam, 20 Mar 2017 | Read review
“Facing sea best”
 of 5 bubbles ronsheila2013, 20 Mar 2017 | Read review
“The room sea-facing are just worth paying extra for.cos the view is magical.perfect for sunrise & sunset lovers like us.”
 of 5 bubbles cipatat27, 17 Mar 2017 | Read review
5 of 5