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Golden Sands Resort by Shangri-La

3,354 reviews
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Traveller (2223)
Room & Suite (590)
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Overview
  • Excellent42%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“adventure zone”(338 reviews)
“golden sands”(791 reviews)
“garden cafe”(102 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Golden Sands Resort by Shangri-La
Offers & Announcements: Family Fun Package
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,354)Write a Review
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Traveller rating
1,235
1,134
452
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1,235
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452
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121
Show reviews that mention
All reviewsadventure zonegolden sandsgarden cafenight marketgolden circle memberkids clubsea facing roompool areaindoor playgroundfamily resortrasa sayangwater sportsgeorge townhillview roomlong beachgurney plazagreat resort
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811 - 815 of 3,115 reviews
Reviewed 26 July 2016 via mobile

Comfortable Rooms overlooking the beach. Frontline Staff were friendly and went out of the way to help. Nice Gym with clear view of the pool beside sofa lounging area to cool off. Had a wonderful holiday.More

Thank Mukesh A H
Response from SL_Penang, Manager at Golden Sands Resort by Shangri-LaResponded 27 July 2016

Dear Mukesh A H Thank you very much for your kind review. We are honored you had a great stay at Golden Sands Resort by Shangri-La. We appreciated much! Please do come and visit us again soon. Warmest regards Suleiman Tunku Abdul Rahman Director of...More

Reviewed 26 July 2016

we have recently returned from our 4th stay of 30days, in the last 5 years. we are pleased to report that our favourite venue in south east asia, is still the best resort for us.we know golden sands very well, & have to say, there...More

Thank mike c
Response from SL_Penang, Manager at Golden Sands Resort by Shangri-LaResponded 27 July 2016

Dear mike c, Thank you so much for taking the time to write such a detailed review on Golden Sands Resort by Shangri-La. Welcome back home! We are pleased that all went well with your stay. Thank you for your loyalty, recommendation and recognition. It...More

Reviewed 24 July 2016 via mobile

We stayed for 2 nights at Golden Sands resorts during the June holidays. As we are golden circle members, we hv a quick check in at the cool lounge and our room was upgraded. The room is very big with separate area for the kids...More

Thank CarrieAng
Response from SL_Penang, Manager at Golden Sands Resort by Shangri-LaResponded 25 July 2016

Dear CarrieAng, Thank you for staying with us and thank you for your positive "Wonderful family resorts with great service" feedback. We are pleased that all went well with your stay and we look forward to welcoming you back here again soon. Warmest regards, Suleiman...More

Reviewed 24 July 2016

This popular resort is always heavily booked and one should book in advance .We booked three months in advance and still could not get a room facing the beach and pool.The hillside rooms are shaded by trees and some what dark without lights.In July the...More

1  Thank skandy1
Response from SL_Penang, Manager at Golden Sands Resort by Shangri-LaResponded 25 July 2016

Dear skandy1, Thank you so much for staying with us and thank you for your time write such a detailed review on Golden Sands Resort by Shangri-La. We are honored you had a great stay. We are truly flattered by the excellent description you wrote...More

Reviewed 24 July 2016 via mobile

Fun and wonderful stay for family and friends!! The hotel is Super awesome! Everything under one roof and night market daily just outside the hotel. They have daily Programmes for the family which you can participate. The breakfast spread is yummy!More

Thank Anita E
Response from SL_Penang, Manager at Golden Sands Resort by Shangri-LaResponded 25 July 2016

Dear Anita E, Thank you for your positive review on Golden Sands Resort by Shangri-La. We delighted to read that you had an "Incredible stay" with us and enjoyed our facilities, food and services. Should your travels bring you back to Penang, we would be...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
USD 113 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 113 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (2223)
Room & Suite (590)
Pool & Beach (433)
Dining (122)
Amenities (90)
Family and Play Areas (54)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Sheeba Z
3 February 2018|
AnswerShow all 8 answers
Response from Debsjoeamber | Reviewed this property |
Hi I only booked bed and breakfast there as it is incredibly cheap to eat out at one of the many restaurants within the vicinity. A particular favourite of ours wad Long Beach which is an undercover collection of different... More
2
Votes
Lweeze
16 January 2018|
AnswerShow all 4 answers
Response from Zym59 | Reviewed this property |
Have been to the resort on numerous holidays (17 times and counting), both when there have been large number of children and when there hasn’t been any. The resort has such a wonderful kids program we have never had any... More
2
Votes
Ooi P
1 December 2017|
Answer
Response from Suannkhor | Reviewed this property |
you can't use the swimming pool facilities if you are not an in house guest. I suggest you visit escape water park for water activities. as for adventure zone... it's rm35 per 2 hours. adults can play free. wear long sleeves... More
0
Votes
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Room Tips
"Rooms facing the sea have a balcony"
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"have the best rooms in the house on top (7) floor"
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"ask for an ocean view room"
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"Love sea facing 2nd floor or above for great views"
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