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Villas HM Paraiso del Mar

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804 Reviews from our TripAdvisor Community

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There are newer reviews for Villas HM Paraiso del Mar
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Showing 373: English reviews
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 May 2016

First real vacation in 3 years with the hubby, decided that all inclusive was the way to go, the less we have to worry about the more we enjoy our vacation.. The #1 best thing is the beach, its unbelievable how clean and beautiful the water is. And unlike other all inclusive hotels or hotels in the Caribbean islands, this... More 

Helpful?
1 Thank ElissaKnowsTravel
Plauen, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 May 2016

The hotel is very cute with a Caribbean flair. The rooms are nice and we had a small beach view. The beach is pretty with cLear water and shells everywhere. We liked our stay. The food was ok. The staff friendly. All inclusive premium was worth it.

Review collected in partnership with this hotel

Helpful?
1 Thank 284beab
San Francisco
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 May 2016

Loved this quieter side of the beach. Not a big deal that the road passes between the beach and the palapa-covered lounge area. Late April had great weather, few people. Isla Holbox is a great place to relax. The staff at Villas Paraiso del Mar were friendly and helpful. Edgar the bartender was super nice and made great Margaritas. I... More 

Review collected in partnership with this hotel

Helpful?
1 Thank BluePlateSF
miami
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 May 2016 via mobile

The service, Eva at the front desk was so helpful when I accidentally left my computer bag. She sent it over with the next ferry boat. I loved staying here. The beach, the accommodations, the staff--all wonderful. The vegetation around the property and the pool are simply lovely. I would certainly return time and again!! Me encanto hospedarme en este... More 

Helpful?
1 Thank cruzcontrol13
Cancun, Mexico
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 May 2016

This hotel was a disappointment from the moment we checked in. It took 15 minutes just to find our room - none of the employees could find it either, a real "cluster". There is only Wi-Fi at the lobby or pool. The mattress seemed to be wrapped in crinkly plastic an the sheets were cheap and thin. The mini bar... More 

Helpful?
Thank zenman44
Playa del Carmen, Mexico
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 April 2016

Beautiful hotel.. nice rooms, great beach, Only point is the service. The waiters are very slow and not so much interested in serving you. The reception staff is very friendly and helpful. At the beach almost no service. One has to go up to the lobby bar in order to get something. Breakfast and dinner buffet good selection. You have... More 

Helpful?
1 Thank Feride0706
Rio de Janeiro, RJ
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 April 2016 via mobile

Very disappointed with the advertising for booking the hotel. It says that children were not allowed but it was full of kids everywhere. For a romantic place not the place to go. Our first room were flooding and we need to ask reception twice to change our room. After that were ok, but even my candles left but the bath... More 

Helpful?
Thank CarolSpadina
Estelle L, Director de Relaciones Públicas at Villas HM Paraiso del Mar, responded to this review

Dear client, Thanks for your time on this comment. We must mention that our hotel is not advertised as adults only at any on-line or of-line place. We are not sure where you found this information but it would be great if you can provide it to us so we can solve it. (socialmedia@hmhotels.net is our email address) We read... More 

San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2016

Second time was even better than our first visit in 2013. There were a few new faces at the hotel and a lot of improvements including the new mattresses which are super comfortable. Food is always great but we love to come here to unwind and forget about the pressures of normal day to day life. We can totally cut... More 

Helpful?
1 Thank Ferry649
Minneapolis, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 April 2016

This hotel was perfect for a group of 3 ladies traveling together. The room was spacious and the property is gorgeous, on some of the best water on the island. We opted for the all-inclusive option. It's not like a Cancun/Playa del Carmen experience at all, but good for people who want to be lazy and stay on the beach... More 

Helpful?
2 Thank beadlejuice
Huntsville, Alabama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 April 2016

Loved our stay at this beautiful hotel. Definitely the most classy place on the island from what we could see and it felt secluded and very special. Our room was big and comfortable. A real pleasure to spend time in although in all honesty we spent most of our time on the beach or by the pool. The food was... More 

Helpful?
2 Thank karenlibe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Villas HM Paraiso del Mar

Address: Avenida Plutarco Elias Calles s/n, Holbox Island 77310, Mexico (Formerly Villas Paraiso del Mar)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Holbox Island
Price Range: $172 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villas HM Paraiso del Mar 4*
Number of rooms: 84
Reservation Options:
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Also Known As:
Villas Paraiso Del Mar Hotel Holbox Island
Hotel Paraiso Del Mar
Paraiso Del Mar Hotel
Hotel Style:
#7 On the Beach Hotel in Holbox Island
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Questions & Answers

Here's what travellers have asked, with answers from Villas HM Paraiso del Mar staff and other travellers.
44 questions
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Questions? Get answers from Villas HM Paraiso del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a balcony or terrace. Even if you don't get an ocean view, you will have a jungle view which is equally stunning :)”
 of 5 bubbles Mags218, 15 Nov 2016 | Read review
“Don't do all inclusive. Food is good at Villas, but there are many good restaurants in town.”
 of 5 bubbles 843alexf, 5 Aug 2016 | Read review
“rooms on the ground floor are better (hammoc, terrasse)”
 of 5 bubbles Nicolasv720, 10 Jul 2016 | Read review
“Just ask for a room n the bottom floor (there are only 2!) and close to the water.”
 of 5 bubbles mariet284, 10 Jul 2016 | Read review
“please be informed of the Location of your room”
 of 5 bubbles GertW319, 23 Jun 2016 | Read review
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