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CasaSandra Boutique Hotel

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CasaSandra Boutique Hotel
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419 Reviews from our TripAdvisor Community

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Showing 213: English reviews
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San Miguel de Allende, Mexico
Reviewed 2 weeks ago

My husband and I recently spent four days at Casa Sandra. The property is low key and the staff welcoming, helpful and a pleasure to converse with. Our ocean front suite was tastefully decorated and was spacious as well. The pool area is heavenly, though we spent our days on the beach. A great stay at this artistic boutique hotel...

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Helpful?
1Thank 777MarB
marketing207, Guest Relations Manager at CasaSandra Boutique Hotel, responded to this review

Dear 777MarB, Thank you so much for taking the time to write this wonderful review about our hotel! We are very pleased to hear you had a heavenly time! You are always welcome at beautiful Holbox and at CasaSandra. We wish you all the best! Kindest regards,

Cambridge
Reviewed 3 weeks ago

This is a beautiful real boutique hotel on the glorious 'island' of Holbox. A 5 minute walk from the centre of the 'town' along a sandy road (there are no cars on Holbox - only motorised golf buggies) you find yourself in this wonderfully taste fun oasis. We had a room overlooking the sea (very comfortable if smallish bathroom) so...

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Helpful?
Thank nickcambridge
marketing207, Guest Relations Manager at CasaSandra Boutique Hotel, responded to this review

Dear Nick, Thank you so much for taking the time to write this wonderful review about our hotel. Holbox truly is a glorious place, perfect to remove your shoes and pour into a bag all the stress and boredom of everyday life. We are glad you enjoyed your stay at CasaSandra and were able to relax! We hope to see...

New York City, New York
Reviewed 18 January 2017

The hotel is by far the most elegant of the island, but it doesn't feel over -the-top luxurious. It's small, and elegant. The perfect boutique hotel. The rooms are large and airy, the living room very comfortable, and the bathrooms just what you want. Breakfasts are good and lunch on the beach with your feet in the white sand is...

Review collected in partnership with this hotel
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Helpful?
Thank Pauline O
marketing207, Guest Relations Manager at CasaSandra Boutique Hotel, responded to this review

Dear Pauline, Thank you so much for writing this review about CasaSandra. Our objective is to serve with love and make you feel as if at home. Our concept of rustic luxury stays true to the island of Holbox and we are ecstatic you think of us as the prefect boutique hotel. We hope to host you again in the...

Reviewed 18 January 2017

casasandra hotel was the nicest hotel on the beach from what i could tell. and our beachfront was also the best! beautiful sand and beach, was swept clean each morning. the hotel itself was charming and the staff were great! i highly recommend!

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Helpful?
Thank Ann J
marketing207, Guest Relations Manager at CasaSandra Boutique Hotel, responded to this review

Dear Ann, Thank you for commenting on our hotel. We are very happy to hear that you enjoyed the blessing of such a beautiful destination as Holbox, with its green waters and white sand! You are welcome anytime at CasaSandra!! We wish you a great 2017!

New York City, New York
Reviewed 17 January 2017

amazing staff amazing place a dream the food the best in the all island great communication with staff amazing beach the best of the all island etc etc we love it and we will go again and again was such a good experience the only place to go Casa Sandra jose

Review collected in partnership with this hotel
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Thank JoseNewYorkJulianSer
marketing207, Guest Relations Manager at CasaSandra Boutique Hotel, responded to this review

Dear Jose, Thank you so much for taking the time to write this wonderful review about CasaSandra. We are thrilled to hear that your stay was a dream!! The satisfaction and well-being of our guests is our priority! We are looking forward to seeing you in the near future, in the meantime we wish you all the best! Kindest regards,

Mexico City, Mexico
Reviewed 17 January 2017

The worst service, no barteder, any waiter, dirty rooms. Any manager could hepl , because they arrive only 1 hr, there was no to many places in the beach for everyone Is too expensive for the bad service, small rooms, cleasnest . REALLY BAD EXPERIENCE

Review collected in partnership with this hotel
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2Thank stephani h
Reviewed 16 January 2017 via mobile

We were unsure where to stay after coming from the Thompson in Playa. We were thrilled to have booked CasaSandra. Definitely the best beach, a couple minutes walk to town to our favorite restaurants. The hotel is impeccable, we had King Suite room with the view. We walked and toured the other hotel and stoke we went with this one....

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Helpful?
Thank Myriam N
marketing207, Guest Relations Manager at CasaSandra Boutique Hotel, responded to this review

Dear Myriam, Thank you so much for taking the time to provide us with this wonderful review! We are very pleased to hear you had an impeccable stay, and were able to enjoy the green waters of Holbox. We believe in the art of serving with love, and making you feel as if at home. We hope to see you...

Gilbert, Arizona
Reviewed 10 December 2016

The resort was beautiful and the customer service was top notch!! They took care of us well. We were in a pinch to get to a wedding on time and our room was not available yet. They allowed us to use the spa area to shower and get changed and even had housekeeping iron our clothes for us!! The only...

Review collected in partnership with this hotel
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Helpful?
Thank julieaX8532LZ
Management response:

Dear JulieaX8532LZ, Thank you for taking the time to review our hotel. We are pleased to hear that you found the hotel beautiful and our service top notch! We would like to apologise for the misunderstanding regarding your room price, it was an honest mistake. We hope that you visit us in the near future and we wish you happy...

Southampton, United Kingdom
Reviewed 9 December 2016

I was staying at another hotel in the island, but we came here for a nice and romantic dinner based on the opinions I've read in the site. For starters when we came in the place was deserted and dark, long time until we got the attention of the hotel staff. Place is nicely decorated but definitely the service is...

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Helpful?
1Thank KatGlass1205
Management response:

Dear KatGlass1205, Thank you for taking the time to review our restaurant. We regret to hear about your experience at CasaSandra and would like you to know your comments have been passed on to Management. The music at our restaurant, Esencia, which is standardly played, is selected to induce the feeling of romance and warmth, changing from Cuban rhythms to...

Pittsburgh, Pennsylvania
Reviewed 7 December 2016

Save your money & don't book a "Deluxe Ocean Suite" at Casa Sandra. Our room did not have an ocean view at all and we were offered a room with 2 full beds. My 6 foot tall boyfriend & I had to sleep back to back or fall off the bed or sleep in separate beds. We complained, were offered...

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1Thank lisavE7035DN
Management response:

Dear LisavE7035DN, Thank you for taking the time to review our hotel. In CasaSandra, we believe in the art of serving with love and putting effort into the little details, such as our 600 thread Egyptian sheets, and García Lorca's poems at night during your turn-down service. We understand that our reception team offered you the possibility of an upgrade...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
For a long time owner, Sandra, wanted to write by the sea. She went in search of a remote world, quiet, where the blue was obvious. One day, she landed in Cancun and the attraction of the Mayan land was overwhelming. She took a small plane and flew over the island of Holbox.Nothing was more attractive to her than the Feast of the colors of nature, barefoot fishermen with their gold teeth, women weaving hammocks or sheathed with their heels in the sand. "I want to do something here, " she said and began to imagine in her head this project now called "the hotel with a human touch" on this very beach.The land of more than 150 species of birds, whale shark, or Damero world's largest fish, mangroves in each corner, all were an inspiration to this artist.Then she wanted to welcome friends from around the world and to express, through a hotel on the island of Holbox, a point of view on life: "peace and art are a great treasure for humans. " Because of this she thought of a place that is romantic, sexy, creative, where the personalized, warm, rustic atmosphere in a luxurious twenty rooms that look to the sea, where one could meet the privacy and whims of its guests. All done out of love and passion. The same place where one can dream and create, and in the best case, where one can rest.The joy of giving and expressing a new way of caring for guests, has been the commitment of the hotel. Every detail has a reason: from the small art gallery with paintings by renowned artists to the beautiful furniture that inhabit the halls.Feelings, emotions, poetry, touches of color, aromas of black coffee, hammocks, fabric on the balconies, fluffy sheets, the sea at every angle, and romantic evenings create the magic of the "place of your dreams." ... more   less 

Additional Information about CasaSandra Boutique Hotel

Address: Calle de la Igualdad s/n, Holbox Island 77730, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Holbox Island
Price Range: $436 - $920 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaSandra Boutique Hotel 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Casa Sandra Hotel Holbox Island
Casa Sandra Holbox Island
Hotel Style:
#9 On the Beach Hotel in Holbox Island
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Questions & Answers

Here's what travellers have asked, with answers from CasaSandra Boutique Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The shades are on the lighter side so take an eye mask if you need dark rooms to sleep-in. ”
 of 5 bubbles paulineo891, 17 Jan 2017 | Read review
“Room 15 didnt have ocean views, but you dont need it! Very large and comfortable”
 of 5 bubbles 334flamengo, 28 Nov 2016 | Read review
“Ask for the ocean suite with a hammock--beautiful ocean views, very quiet”
  • view from balcony
 of 5 bubbles karacherith, 24 Nov 2016 | Read review
“Beautiful view on the see from the front building”
 of 5 bubbles pascalebrohard, 24 Nov 2016 | Read review
“Superior ocean view room is small, so we moved to a larger suite, well worth additional cost.”
 of 5 bubbles williamgB5641AL, 31 Oct 2016 | Read review
5 of 5