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CasaSandra Boutique Hotel

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CasaSandra Boutique Hotel
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404 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Gilbert, Arizona
Reviewed 2 days ago NEW

The resort was beautiful and the customer service was top notch!! They took care of us well. We were in a pinch to get to a wedding on time and our room was not available yet. They allowed us to use the spa area to shower and get changed and even had housekeeping iron our clothes for us!! The only...

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Helpful?
Thank julieaX8532LZ
Southampton, United Kingdom
Reviewed 3 days ago NEW

I was staying at another hotel in the island, but we came here for a nice and romantic dinner based on the opinions I've read in the site. For starters when we came in the place was deserted and dark, long time until we got the attention of the hotel staff. Place is nicely decorated but definitely the service is...

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Helpful?
Thank KatGlass1205
Management response:

Dear KatGlass1205, Thank you for taking the time to review our restaurant. We regret to hear about your experience at CasaSandra and would like you to know your comments have been passed on to Management. The music at our restaurant, Esencia, which is standardly played, is selected to induce the feeling of romance and warmth, changing from Cuban rhythms to...

Pittsburgh, Pennsylvania
Reviewed 5 days ago NEW

Save your money & don't book a "Deluxe Ocean Suite" at Casa Sandra. Our room did not have an ocean view at all and we were offered a room with 2 full beds. My 6 foot tall boyfriend & I had to sleep back to back or fall off the bed or sleep in separate beds. We complained, were offered...

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Helpful?
Thank lisavE7035DN
Management response:

Dear LisavE7035DN, Thank you for taking the time to review our hotel. In CasaSandra, we believe in the art of serving with love and putting effort into the little details, such as our 600 thread Egyptian sheets, and García Lorca's poems at night during your turn-down service. We understand that our reception team offered you the possibility of an upgrade...

Tel Aviv, Israel
Reviewed 1 week ago

The best hotel in holbox! Very good staff, food , swimming pool, and location... i am totally recommended . When it's raining, all the island is floated, and it's hard to walk , but in this hotel they fix the road

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Helpful?
Thank Naama D
Management response:

Dear Naama D, Thank you for providing us with this wonderful review and naming us the best hotel in Holbox! We hope that you can visit the hotel in the future when the island is not flooded! Kindest regards,

Canton, Georgia
Reviewed 1 week ago

I honestly cannot say enough about this resort. It is a gem in the middle of Holbox. I place I had never heard of until my husband decided to mark swimming with the whale sharks off his bucket list. I have never had a more relaxing vacation in my life. It is still quite a primitive area (except for the...

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Thank K L
Management response:

Dear K L, Thank you so much for writing this lovely comment about CasaSandra! We are delighted you think of our hotel as a gem!! We hope that you are able to visit Holbox and stay with us once again. Have a great weekend!! Kindest regards

New York City, New York
Reviewed 1 week ago

Pros: 1) great location (has a really nice beach bar/area), close to town but not IN town. One of the prettiest streches of beach in front of it (better than others closer to town and not far away from center. I'd say ideal location 2) service by the staff is very friendly, everyone in the restaurant and in the beach...

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Helpful?
Thank 334flamengo
Management response:

Dear 334flamengo, Thank you for taking the time to review our hotel. We are pleased to hear you found the location ideal and enjoyed the property. On the other hand, we regret knowing that our team at reception left something to be desired. We would like you to know that your comments has been passed on to management and they...

Chicago, Illinois
Reviewed 2 weeks ago

The stay was great and the food was certainly delicious. The "Slow Food" restaurant next door was great as well. The travel accommodations were from the airport to the hotel and then back to the airport was not ideal. Especially given how much you spend. At similar hotels Black SUVs transported us there and back for cheaper than what we...

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Helpful?
Thank anthonymcclain8
Management response:

Dear Anthony, Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed your stay at CasaSandra and found the food delicious!! We would like you to know that we are working on improving the quality of our transfers, becoming more selective with the vehicles and adding complementary features such as coconut water,...

Mexico City, Mexico
Reviewed 2 weeks ago

Since you arrive at Casa Sandra, the staff is very nice. The rooms have just the essentials and everything is organic, but they do have A/C. Everything is really clean. The food was amazing! And the little town of Holbox is walking distance from the hotel.

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Helpful?
Thank sej_182
Management response:

Dear Sej_182, Thank you for taking the time to review our hotel. We are glad to hear about your positive experience and that you found the food amazing! All our ingredients are fresh and locally sourced; food with conscience!! We hope that you can visit us again someday, and we wish you the very best! Kindest regards,

Denver, Colorado
Reviewed 2 weeks ago

This hotel is exactly what you picture in your head when you think "gorgeous beach hotel." It has the amazing pool, beachfront views, amazing beach hammocks, beach lounge chairs, and a bar on the beach. At night, they light up the property with delicate tea lights, and it is the most gorgeous place on Earth. They keep the rooms extremely...

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Thank karacherith
Management response:

Dear Karacherith, Thank you for taking the time to review our hotel. We regret hearing that we were unable to provide you with the best experience possible. We appreciate that you found the hotel gorgeous and were able to enjoy the little details such as the tea candles around the hotel. Your comments regarding the service have been brought to...

London, United Kingdom
Reviewed 2 weeks ago

Everything was great. The food was very good. The beach is very nice and cleaned every day. The pool very quiet, and bigger that on the photos. Staff isfriendly. The hotel is children friendly. This was perfect.

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Helpful?
Thank pascalebrohard
Management response:

Dear Pascale, Thank you for taking the time to provide us with this wonderful review! We are pleased to hear about your positive experience; your satisfaction and well-being is what moves us at CasaSandra! We hope to see you soon and wish you all the best. Kindest regards,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Internet
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
Official Description (provided by the hotel)
For a long time owner, Sandra, wanted to write by the sea. She went in search of a remote world, quiet, where the blue was obvious. One day, she landed in Cancun and the attraction of the Mayan land was overwhelming. She took a small plane and flew over the island of Holbox.Nothing was more attractive to her than the Feast of the colors of nature, barefoot fishermen with their gold teeth, women weaving hammocks or sheathed with their heels in the sand. "I want to do something here, " she said and began to imagine in her head this project now called "the hotel with a human touch" on this very beach.The land of more than 150 species of birds, whale shark, or Damero world's largest fish, mangroves in each corner, all were an inspiration to this artist.Then she wanted to welcome friends from around the world and to express, through a hotel on the island of Holbox, a point of view on life: "peace and art are a great treasure for humans. " Because of this she thought of a place that is romantic, sexy, creative, where the personalized, warm, rustic atmosphere in a luxurious twenty rooms that look to the sea, where one could meet the privacy and whims of its guests. All done out of love and passion. The same place where one can dream and create, and in the best case, where one can rest.The joy of giving and expressing a new way of caring for guests, has been the commitment of the hotel. Every detail has a reason: from the small art gallery with paintings by renowned artists to the beautiful furniture that inhabit the halls.Feelings, emotions, poetry, touches of color, aromas of black coffee, hammocks, fabric on the balconies, fluffy sheets, the sea at every angle, and romantic evenings create the magic of the "place of your dreams." ... more   less 

Additional Information about CasaSandra Boutique Hotel

Address: Calle de la Igualdad s/n, Holbox Island 77730, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Holbox Island
Price Range: $432 - $955 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaSandra Boutique Hotel 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Casa Sandra Hotel Holbox Island
Casa Sandra Holbox Island
Hotel Style:
#9 On the Beach Hotel in Holbox Island
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Questions & Answers

Here's what travellers have asked, with answers from CasaSandra Boutique Hotel staff and other travellers.
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Questions? Get answers from CasaSandra Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 15 didnt have ocean views, but you dont need it! Very large and comfortable”
 of 5 bubbles 334flamengo, 28 Nov 2016 | Read review
“Ask for the ocean suite with a hammock--beautiful ocean views, very quiet”
  • view from balcony
 of 5 bubbles karacherith, 24 Nov 2016 | Read review
“Beautiful view on the see from the front building”
 of 5 bubbles pascalebrohard, 24 Nov 2016 | Read review
“Superior ocean view room is small, so we moved to a larger suite, well worth additional cost.”
 of 5 bubbles williamgB5641AL, 31 Oct 2016 | Read review
“Front verandah with beach/ sunset views”
 of 5 bubbles 699janef, 3 Sep 2016 | Read review
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