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Four Points by Sheraton St. Catharines Niagara Suites

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Four Points by Sheraton St. Catharines Niagara Suites
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331 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton St. Catharines Niagara Suites
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Showing 320: English reviews
Sarnia, Canada
Reviewed 30 December 2016

We stayed here for one night during our son's basketball tournament at the price of $169.00 plus tax. The night previous we stayed at a different hotel (different chain) but further away for $115 all in. Both were suites and had free wifi, but the big differences were that the other hotel was updated (very modern) and had free full...

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1Thank Stacey B
Ottawa, Canada
Reviewed 28 December 2016

We have stayed at this hotel because we spend several days touring the winery and the falls. It’s off the beaten track but it’s worth it if you have a car. However does not lives up to the Sheraton expectation. The signs of aging are visible everywhere along with a desperate need of maintenance, based on my experience this property...

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3Thank MLDAmour
LaRhonda S, Starwood Hotels at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

We are disheartened to hear of the poor experience you had at our hotel. Delivering outstanding service is very important to us and this feedback is very helpful for us to deliver stellar service in the future. It sounds like we have some supplemental training opportunities with our team that we will address.

Ottawa, Canada
Reviewed 24 December 2016

Have stayed at this hotel several times over the last year and have found it to be the go-to hotel for the St.Catharines area. Age has been kind on this location and it lives up to the Sheraton expectation. It may be a bit off the beaten track but its worth it. Staff has always been friendly and having had...

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Thank Will S
Toronto, Canada
Reviewed 20 December 2016

Stayed here for 2 nights while attending an out of town basketball tournament for our son. We took the King Bed Suite on the 4th floor which also has a pull out couch in a separate room/area. Suite included Microwave and Refrigerator. Tim Horton's and McDonald's near by (just across the road) and there is an on site restaurant. We...

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Thank gordsh
Ottawa, Canada
Reviewed 8 December 2016

I only booked this property because it was picture perfect, I opted to stay off the strip because I thought I was staying in a new hotel, well, It would've been the case 25 years ago, the signs of aging are visible along with a desperate need of maintenance, based on my experience I think this property is overpriced, I...

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1Thank KanatianTraveller
Worksop, United Kingdom
Reviewed 8 December 2016

Wonderful break - great customer service. Thank you to Lauren for the communication prior to our arrival and for arranging the upgrade! Really appreciated it! Room very comfortable (full suite) - great amenities and free, fast and reliable wifi. Good location (just off the 406), so close to Niagara Falls (15 mins away); Pen Centre approximately 10 mins away and...

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Thank WorldTravellor1983
LaRhonda S, Starwood Hotels at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for sharing your great review with us! We hope to see you again in the future - all the best.

Toronto, Canada
Reviewed 16 November 2016 via mobile

Stay here once in a while. Always a good stay. Rooms are usually suites with lots of space. Rooms all have 80&90's decor. Lobby and hallways have the same feel. Hotel needs a major Reno. Service is very good. Very friendly front desk. Overall a decent stay.

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Thank tellurideplunge
London, Canada
Reviewed 13 November 2016

Front desk staff were pleasant, efficient and helpful. Hotel was clean. Very convenient parking. Dinner menu had a reasonable choice of items, food was tasty and served hot or cold as per the item ordered. Rooms and bathrooms, although tired, were very clean and well appointed. The mattress really we had could use replacing although I've slept on worse. Kitchenette...

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Thank Oakassauga
Commerce Township, Michigan
Reviewed 3 November 2016

Beautiful hotel, Nice restaurant. The bedding was excellent. The suite rooms were great for our large group traveling together. Close to the falls but far enough away to avoid all the high prices and drama

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Thank Denise A
LaRhonda S, Starwood Hotels at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Dear Denise A, We're so happy to hear you enjoyed your stay thanks to our beautiful decor, comfortable beds, onsite restaurant, and more! Thank you for your review and we hope to host you again in the future. Take care.

Toronto, Canada
Reviewed 14 October 2016

Stayed here while doing a 2 day hike of the Bruce Trail - well I did 3/4 of a day and my friends did 2. I had minimal expectations and was happily surprised. Fairly modern in style, and very large rooms - suites actually. Everything was fairly updated and the staff was excellent. Dined at the restaurant, service was a...

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Thank fat2urist

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more   less 

Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Address: 3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
Region: Canada > Ontario > Thorold
Price Range: $117 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
Number of rooms: 128
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Also Known As:
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Sheraton
Thorold Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton St. Catharines Niagara Suites staff and other travellers.
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Springfield, Virginia, United States
over a year ago
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Chicago, Illinois
10 months ago
Chicago, Illinois
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Questions? Get answers from Four Points by Sheraton St. Catharines Niagara Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only few things that would make it better....soap for dishes, and a few dishes would be great. And a kettle.”
angelamI1604JI, 27 Feb 2017 | Read review
“Get a room overlooking the parking lot so you can keep an eye on your car!”
gordsh, 19 Dec 2016 | Read review
“Ask for a suite”
625colleenb, 14 Sep 2016 | Read review
“King-size bed suites are a great option”
SanjaO_12, 8 Sep 2016 | Read review
“Our room was in the corner of the second floor. It got a lot of morning sun so it was a bright cheery room.”
vickibee55, 24 Aug 2016 | Read review
5 of 5