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Four Points by Sheraton St. Catharines Niagara Suites

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Traveller (100)
Room & Suite (58)
Pool & Beach (6)
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Overview
  • Excellent36%
  • Very good42%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“brock university”(50 reviews)
“front desk”(60 reviews)
“living room”(29 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton St. Catharines Niagara Suites
Special Offer: Breakfast for 2 Included
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Offers from Four Points by Sheraton St. Catharines Niagara Suites
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (375)
There are newer reviews for Four Points by Sheraton St. Catharines Niagara Suites
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All reviewsbrock universityfront deskliving roompull out couchking suiterooms are spaciousfourth floorbit datedcheck in was easysmall fridgecoffee makerup to datefree internethockey tournamentminute drivelots of parkingsuite hotel
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11 - 15 of 363 reviews
Reviewed 26 November 2017

They rent out rooms to Brock university students who crowd the room with over 30 students drinking. The hotel also rented out to hockey teams who are kids who felt the party atmosphere, and went wild throwing ice and making the floors dangerously slippery and...More

6  Thank suerob_13
Reviewed 20 November 2017

Stayed for a single night while in the area for a tournament. We stayed here six months ago and things were ok; this time, not so much. This time we had a room on the ground floor; can best be described as depressing. The room...More

4  Thank ToSquareBob1
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 21 November 2017

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Four Points by Sheraton St. Catharines Niagara Suites. As we pride ourselves on delivering a memorable hotel experience during your travels, we have...More

Reviewed 14 November 2017 via mobile

Stayed on November 11 to 12. Check in was a breeze. Quiet location next to Brock University. Hotel a bit dated and nothing like the pictures l saw on hotels.com while making reservations. Walls are paper-thin. You can hear every movement in the hallway and...More

2  Thank Abby M
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 21 November 2017

I thank you for your comments regarding your stay. I am really sorry that you were inconvenienced during your stay, especially by the noise from hallway and other guests. We strive to provide excellent customer service and a memorable stay for each of our guests...More

Reviewed 29 October 2017 via mobile

Staff were very friendly and checkin was super quick. Restaurant on site, we didn’t eat there but it looked very clean and welcoming. Room upgrade was perfect, spacious and plenty of room. Room was clean and well maintained, slightly dated but it works. Bed was...More

Thank 855conniep
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 21 November 2017

We are glad you were able to stay with us during your trip to our city. It sounds like we were able to meet all of your expectations and we hope to have you return on your next visit so we can exceed them. Thanks

Reviewed 28 October 2017

Everything about the room was great. We had a large suite off to one end of the hotel, so it was very quiet. Room was neat and tidy, but a little dated furniture wise...if that matters. Computers were down when we checked in, but staff...More

Thank Spudfyre
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 21 November 2017

Dear Guest, We appreciate your thorough and complimentary review of the Four Points by Sheraton St. Catharines Niagar Suites hotel. We hope that you will continue to have us as your hotel of choice in city of Thorold/St. Catharines and look forward to welcoming you...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 91 - USD 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 91 - USD 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (100)
Room & Suite (58)
Pool & Beach (6)
Dining (4)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Annette B
15 January 2017|
AnswerShow all 7 answers
Response from sizgun | Reviewed this property |
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Room Tips
"4th floor, corner suite, on the south side: quieter and sunny."
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"All room are suites and have separate sitting area and have microwave, fridge, wet bar and old style coffee..."
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"Get every piece of information up front out the staff. Ask for quiet room and all entitlements up front."
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"We asked for and were accommodated with two rooms - very convenient for all."
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