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Four Points by Sheraton St. Catharines Niagara Suites

Expedia.comUSD 110*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 120*
USD 110*
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USD 113*
USD 112*
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Four Points by Sheraton St. Catharines Niagara Suites
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333 Reviews from our TripAdvisor Community

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Showing 322: English reviews
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Whitby, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Our new home has been delayed and we are staying here for a month in a King Suite. It is VERY comfortable for the price. Large living room with a corner desk and a hallway leading to the bedroom, so it's quiet if someone is in the living room. The staff have all gone out of their way to accommodate...

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Helpful?
Thank PL_Whitby
About Hotel's Favourite Review
Management response:

We are so pleased to hear you are enjoying your stay with us. Staff and Management appreciate you taking the time to leave such a glowing review. Your kind words have been shared with our team, and we thank you! It is our pleasure to host you as our guest, and we hope you will visit in the future!

Mississauga, Canada
Reviewed 2 weeks ago

My husband and I and our three pets stayed here for a few days just as a little escape from the city. We chose this hotel based on it's proximity to Niagara Falls (hubby loves gambling), ample amenities and being pet friendly. We had a king suite and it was very nice. It gave us plenty of space for our...

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Helpful?
Thank mwasyluk
Management response:

Thank you for choosing the Four Points by Sheraton St. Catharines Niagara Suites! Staff and Management appreciate your constructive comments and positive feedback. We are thrilled to be your hotel of choice and look forward to welcoming you back in the future!

Niagara Falls, Canada
Reviewed 19 April 2017 via mobile

Very last minute booking on Easter Saturday. A great price so I wasn't expecting too much, however this hotel delivered exceptionally well. Lobby is relaxing and inviting. Front desk staff are very helpful. Room was spacious, clean and comfortable. Water pressure in shower was great. Pool/jacuzzi was clean and well maintained. There is a dry sauna available aswell but I...

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Helpful?
Thank MystChic
Management response:

We are thrilled to hear that you enjoyed your stay at the hotel and would like to thank you for leaving a glowing review. We will look forward to your next stay with us

Toronto
Reviewed 4 April 2017

Stayed here for a couple of nights while in town for a tournament. This hotel has some good and bad points to it: Good: -lots of parking and easy to find. -large inviting lobby. -large rooms, real suites actually, with a separate living and bedroom space. -hotel was generally quiet despite being filled with teams. -room was fairly clean. -small...

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Helpful?
Thank ToSquareBob1
Management response:

Thank you for taking the time to let us know about your recent visit to our hotel. We appreciate your comments and vital feedback. We are always striving to do our best for our guests and your experience will ensure we do just that

Edmonton
Reviewed 31 March 2017 via mobile

We were there for the Senior Nationals at Brock University and Jill and the rest of the team were a pleasure to deal with. No hassles for a large group booking and a meeting room. I wish all my hotel experiences were as pleasant as this one. The rooms were nice, spacious and clean and within walking distance to Brock...

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Helpful?
Thank michaeldR431QI
Management response:

Exceptional service is what we strive for here and I am delighted that our all team members exceeded your expectation. I have shared your comments with our team and we all are saying thank you for giving us the opportunity.

Guelph, Canada
Reviewed 27 March 2017 via mobile

Starting with the the lobby, the hotel is very nice. Our room was excellent too. Nice that the rooms are like a suite. I think this is standard. Beds were comfy and the room was maintained. Location is great if you have anything to do a Brock University. Right at 406 so easy to get anywhere too. Price was reasonable....

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Helpful?
Thank P R
Management response:

It was our pleasure to host you as our guest, glad that you enjoyed your stay with us and that you were well taken care of by our team. It will be our pleasure to have you stay with us again in the future

Bracebridge, Canada
Reviewed 27 February 2017

We booked our room on Hotwire. Great deal. When we arrived we were surprised and thrilled to have a separate bedroom with a small living room, dining room and kitchenette in our room! Microwave, coffee pot, bar fridge and sink. Beautiful lobby. There is a pool...but we didn't have time for it. Five minute drive to Zehrs, the Meridian Centre...

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Helpful?
1Thank Angela M
Management response:

The Four Points by Sheraton St Catharine's West was delighted to read your complimentary feedback on our property. We not only appreciate you taking the time to leave a review of our property but also for choosing to stay with us. On your trips to St Catharine's we look forward to welcoming you back

Tavistock, Canada
Reviewed 15 February 2017

We stayed for two nights as we had a tour of Brock university. It was a very nice stay. the front desk was very helpful and the rooms were very clean. My children comment how nice the front lobby smelled when we entered. We had people in to visited from the area and we sat in the front lobby and...

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Helpful?
Thank Douglas S
Management response:

It was our pleasure to host you as our guest, glad that you enjoyed your stay with us and that you were well taken care of by our team. It will be our pleasure to have you stay with us again in the future

St. Catharines, Canada
Reviewed 13 February 2017

Our organization hosts an annual (sometimes biannual) conference and many small trainings over the course of the year (15-20) which brings out of area guests to the Niagara Region. Guests tend to be professionals in the health services industry. As the Sheraton is my preferred brand and we often host events at the St. Catharines Golf and Country Club (where...

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Helpful?
2Thank Lori G
Management response:

First and Foremost please accept my apologies Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Please send me your contact info to further discuss your issues and I can assure you we value your business and would love...

Toronto, Canada
Reviewed 5 February 2017

Great one night stay during a short trip to Niagara. Nice hotel, check in was easy and staff were very helpful at suggesting places to ear near the hotel, as the dining room was closed. Room was very spacious and very clean. Felt a little dated, but no issues. Bed was comfortable and cozy. Great water pressure in the shower,...

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Helpful?
Thank bextravelingtoes
Management response:

We would like to express our gratitude to you for taking the time to leave a complimentary review. We make every effort to ensure our guest’s experiences are superb. We sincerely hope that you will choose to stay with us again on your next trip to St Catharine's

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more   less 

Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Address: 3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
Region: Canada > Ontario > Thorold
Price Range: $138 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
4 Points By Sheraton St. Catharines Niagara Suites
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Four Points
Thorold Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton St. Catharines Niagara Suites staff and other travellers.
5 questions
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Springfield, Virginia, United States
over a year ago
4 months ago
Chicago, Illinois
11 months ago
Chicago, Illinois
11 months ago

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Questions? Get answers from Four Points by Sheraton St. Catharines Niagara Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King Suite doesn't necessarily mean King Bed.”
mwasyluk, 9 May 2017 | Read review
“Only few things that would make it better....soap for dishes, and a few dishes would be great. And a kettle.”
angelamI1604JI, 27 Feb 2017 | Read review
“Get a room overlooking the parking lot so you can keep an eye on your car!”
gordsh, 19 Dec 2016 | Read review
“Ask for a suite”
625colleenb, 14 Sep 2016 | Read review
“King-size bed suites are a great option”
SanjaO_12, 8 Sep 2016 | Read review
5 of 5
Expedia.com
USD 110* /night
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Booking.comUSD 113
PricelineUSD 112
TripAdvisorUSD 110
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Prices are for 1 room, 2 adults
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