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Hotel Horizontes Los Jazmines
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About
3.5
#4 of 45 hotels in VinalesLocation
Cleanliness
Service
Value
See why so many travellers make Hotel Los Jazmines their hotel of choice when visiting Vinales. Providing an ideal mix of value, comfort and convenience, it offers a quiet setting with an array of amenities designed for travellers like you. Rooms at Hotel Los Jazmines offer a flat screen TV, a refrigerator, and air conditioning providing exceptional comfort and convenience, and guests can go online with paid internet access. A pool and free breakfast will also help to make your stay even more special. If you are driving to Hotel Los Jazmines, free parking is available. Close to Mural de la Prehistoria (3.0 km), a popular Vinales landmark, Hotel Los Jazmines is a great destination for tourists. While you’re here, be sure to check out some of the barbeque restaurants, including El Campesino Paladar, Restaurante Vera, and 100% Cuba, Vinales., all of which are a short distance from Hotel Los Jazmines. If you’re looking for something to do, Palenque de los Cimarrones is a nice way to spend some time. We’re sure you’ll enjoy your stay at Hotel Los Jazmines as you experience all of the things Vinales has to offer.
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Property amenities
Free parking
Paid internet
Pool
Free breakfast
Banquet room
Concierge
Sun loungers / beach chairs
Laundry service
Internet
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Room features
Air conditioning
Private balcony
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Location
Km 23, Carretera Viñales, Vinales 22400 Cuba
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 47 out of 100
47
Jose Marti Intl Airport
142 km•
See all flights
Rental Cars
72 Restaurants
within 10 kilometers
1,203Reviews29Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
In other parts of the world I would rate this hotel a 3/5 but in Cuba I rate it a 4/5. It's in a lovely location with beautiful views but it can be very busy (and noisy) as it hosts large groups. The young woman at the front desk was a bit brusque, no doubt overwhelmed by the number of people hovering nearby.
Our rooms were located in the buildings apart from the main structure. They were quiet, of good size and quite comfortable, but nothing special. We had no trouble with water or electricity during our one night stay. The breakfast was an average buffet with a good number of items. We did not use the pool so I'm unable to comment on that. WiFi is available for a minimal cost but it seems to work only around the lobby.
Our rooms were located in the buildings apart from the main structure. They were quiet, of good size and quite comfortable, but nothing special. We had no trouble with water or electricity during our one night stay. The breakfast was an average buffet with a good number of items. We did not use the pool so I'm unable to comment on that. WiFi is available for a minimal cost but it seems to work only around the lobby.
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Date of stay: February 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
An interesting rural hotel in Cuba and makes a change from the chain hotels. We had a good size room with fabulous views over the valley in a separate block to the main hotel. There was some work going on to replace balcony railing and the whole building needed up dating. The lock was quit difficult to use until you got used to it. One day there was no water in the morning or evening but this is not the fault of the hotel. This is Cuba and not everything works as it should.
The restaurant was in the main part and the buffet food was average but plentiful. The shop on site was well stocked and a place to buy water, The swimming pool area was pleasant with plenty of loungers available but you have to pay for the towels, Although this hotel needs a lot to bring it up to standard I would stay again
The restaurant was in the main part and the buffet food was average but plentiful. The shop on site was well stocked and a place to buy water, The swimming pool area was pleasant with plenty of loungers available but you have to pay for the towels, Although this hotel needs a lot to bring it up to standard I would stay again
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Date of stay: February 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is Cuba so you do have to temper your expectations as maintaining (let alone upgrading) a hotel is a big challenge.
The views from the hotel are superb and the reason to stay here. The room was meager and while essentially clean left a lot to be desired. For the trickle of water in the shower and limited hot water, to a half full pool, there were many things that could have been better. Were this not Cuba I'd probably knock this hotel down to a 2 star review (at best).
The breakfast was good enough, the staff helpful and in the whole a pleasant stay.
Luxury this is not, but all in all, all things, considered it served its purpose
The views from the hotel are superb and the reason to stay here. The room was meager and while essentially clean left a lot to be desired. For the trickle of water in the shower and limited hot water, to a half full pool, there were many things that could have been better. Were this not Cuba I'd probably knock this hotel down to a 2 star review (at best).
The breakfast was good enough, the staff helpful and in the whole a pleasant stay.
Luxury this is not, but all in all, all things, considered it served its purpose
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Date of stay: December 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amazing view of Vinales valley from the small veranda on our room. Inside seemed clean enough, although not sure what coulld drop though into bathroom from ceiling (looking through wooden slats I could see straight into roof void, ducting, pipes, etc visible).
Staff were pleasant and quick to try to unblock toilet and show how access to room safe worked. No hand towels the first night, but sorted next day on asking the maid for some.
Intermittent water supply and none at all for last morning (unable to shower or flush toilet).
The advertised infinity pool was not even close. The water level looked very low and it was a large but basic pool. Cats wandering about pool and dining room and surprised to see a hen walking around the pool area too. Pool side chairs were mostly broken and unusable.
Eggs cooked whole you waited for breakfast were good - rest of food mediocre.
Best experience was the food and amazing pina coladas next door at the BuenaVista restaurant!
We would not stay at Los Jazmines again.
Staff were pleasant and quick to try to unblock toilet and show how access to room safe worked. No hand towels the first night, but sorted next day on asking the maid for some.
Intermittent water supply and none at all for last morning (unable to shower or flush toilet).
The advertised infinity pool was not even close. The water level looked very low and it was a large but basic pool. Cats wandering about pool and dining room and surprised to see a hen walking around the pool area too. Pool side chairs were mostly broken and unusable.
Eggs cooked whole you waited for breakfast were good - rest of food mediocre.
Best experience was the food and amazing pina coladas next door at the BuenaVista restaurant!
We would not stay at Los Jazmines again.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: Go look at the view and stay elsewhere.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Avoid, our room had filthy drapes, broken shatters, ants nest in the corner and buffet dinner was full of recycled salads with added greasy mayonnaise. Staff would not change £, although advertised in the reception. At least bed covers were clean :)
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: Stay in the main building on the pool side - super views over the valley.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel grounds were nice. The Vinales valley is abolutley gorgeous and the hotel offers spectacular views. I loved waking up to the sounds of nature and the beautiful, peaceful scenery. Wifi was difficuly to access - had to be in the hotel lobby or balcony. The hotel is pink, with basic rooms. About what I expected for the area.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amazing location for this hotel, high above the Vinales valley. The main hotel block comprising Reception, bar and restaurant were charming and cosy. Although fairly limited in choice, the food was plentiful and tasty. Unfortunately the accommodation has suffered from a lack of maintenance - although they were renewing the wrought balcony railing whilst we were there. The bedrooms were a bit disappointing - apart from the wonderful views. Comfortable beds in quite compact rooms. Door locks on some rooms were a bit of a challenge. Fairly well-stocked shop on site. Helpful staff. But would I choose to stay again? You bet I would!
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The views are amazing from the hotel. But the hotel needs to improve . Even byCuban standards this hotel is poor. I understand furnishings being dated but in the external block we stayed in the paint work needed a good clean and we had no water the two mornings gs we stayed there. So were unable to wash or flush the toilets. Speaking to other travellers this has happened before. The main block had water.
Around the pool many of the wooden chairs were broken and missing slates. Cats wondered about everywhere , even in the dining room . The chicken wondering about the pool bar seating bar was interesting. When pouring cereal out it was damp and stale. Health and safety would have a field day.
Given a choice I would stay in Vinales town and just pop up to the hotel for the view. We stayed in better Casas on our travels.
Around the pool many of the wooden chairs were broken and missing slates. Cats wondered about everywhere , even in the dining room . The chicken wondering about the pool bar seating bar was interesting. When pouring cereal out it was damp and stale. Health and safety would have a field day.
Given a choice I would stay in Vinales town and just pop up to the hotel for the view. We stayed in better Casas on our travels.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel has a magnificent setting overlooking the Vinales valley, and our room had a fantastic view. The staff were really friendly and recommended two excellent excursions for us - one taxi tour of the valley and one horseback riding trip, both of which were excellent. The facilities are about as you'd expect for a 3 star hotel, and the rooms are a good size and clean.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Buena Vista restaurant just next to the hotel is excellent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Even this is a state owned hotel, the service was excellent. I asked for a specific room and staff was really helpful. Room was clean, electricity working all time. Dinner, a traditional "ropa vieja" meal, was amazing, also breakfast was quite big. The view from the room and and restaurant is phenomenal, best in Cuba. It was just shame not many people were in the hotel so at the night the bar was nearly empty. Overall experience is I was very satisfied - I travelled around whole Cuba, mainly stayed at casas particulares, but experience at this hotel was just great. I definitely can recommend this hotel.
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Date of stay: July 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Pool water quality could be perhaps better in the morning.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Any of the bungalows have great views! They are all pretty much the same.
I'm here today 28th feb. it's 3 cuc to use the pool. bring a towel or it's another 3 cuc. they have the public wifi here
I think it was 110 but most of my electrical are dual
Hi,
We were there in March on an organised tour & our guide had to check us in as the person on reception had just no idea what to do. Just very laid back & not very efficient I think you'll just have to keep sending emails. There's not many hotels in that area & it could have been full when we were there. Just check with your card provider the entry has gone through first?
Hi, The hotel has a main building with terrace and pool and two wings on each side. I suggest that you try to get a room in the West wing i.e. left side of the hotel as they appeared to have a particular nice view. Having said that, views are great from everywhere up there.
I had a last minute booking so I stayed in the main building which was ok. Noise from the pool stopped at around 10:00pm. Rooms are pretty basic but functional. AC was a bit noisy but it is not that hot there due to elevation so sleeping with the window open is an option.
Included breakfast was good. Not sure about dinner as I went to the little restaurant on the left of the hotel - about 2 minutes walking. Food there was average but the atmosphere was really nice.
"All the rooms furthest from reception might have the best views. Rooms on the second level may be freshly painted, and brighter"Read full review
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ALSO KNOWN AS
los jazmines hotel
LOCATION
CaribbeanCubaPinar del Rio ProvinceVinales
NUMBER OF ROOMS
70
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Claim Your ListingHOTEL HORIZONTES LOS JAZMINES - 2024 Reviews (Vinales, Cuba) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Hotel Horizontes Los Jazmines
Which popular attractions are close to Hotel Horizontes Los Jazmines?
Nearby attractions include Discover Vinales (2.5 km), Valle de Vinales (1.0 km), and Jardin Botanico de Viñales (3.2 km).
What are some of the property amenities at Hotel Horizontes Los Jazmines?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Horizontes Los Jazmines?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Horizontes Los Jazmines?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Horizontes Los Jazmines?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Horizontes Los Jazmines?
Conveniently located restaurants include Cubar, 3J Bar de Tapas, and Restaurante El Cuajani.
Are there opportunities to exercise at Hotel Horizontes Los Jazmines?
Yes, guests have access to a pool during their stay.
Does Hotel Horizontes Los Jazmines have any great views?
Yes, guests often enjoy the mountain view available here.