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Terminal Neige - Totem

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Terminal Neige - Totem
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84 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Stockport, United Kingdom
Reviewed 2 September 2016

Fabulous hotel, stylish decor and excellent relaxed buffet breakfast, the choices were amazing its a wonder we got to the slopes it did help that you can ski door to door. The spa and outdoor jacuzzi are fabulous and we can't wait for next season. Also well worth booking in for their evening buffet dinner again the choices are amazing...

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Helpful?
Thank eleanor b
CarolineAdler, Directeur général at Terminal Neige - Totem, responded to this review

Dear Eleanor, Thank you very much for your excellent comment and for recognizing our efforts during this first winter season! We look forward to welcoming you again in our Friendly Mountain Hotel! Warm regards, Caroline Adler – Assitant GM – Terminal Neige Totem.

Leuven, Belgium
Reviewed 11 May 2016

Hotel is a bit difficult to find by car but is perfectly located with on one side a road for luggage-dropoff and on the other side the ski-slopes. The design of the hotel was very nice and everything was in perfect condition as the hotel was only open for a couple of weeks when we stayed. The room was small...

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Helpful?
Thank Brent V
CarolineAdler, Responsable relations clients at Terminal Neige - Totem, responded to this review

Dear Brent, Thank you very much for your kind review! I am glad to read that you enjoyed our hotel design, location and our generous buffet. Indeed, some rooms are cozy. This is why I encourage you to choose a Deluxe room for your next stay. I look forward to welcome you again in our Friendly Mountain Hotel! Kind regards,...

Manchester, United Kingdom
Reviewed 9 April 2016

Great new hotel with uber-stylish bar and fabulous common areas. Literally 10 yards from the first ski slope and just what Flaine needed to put it back on the map as a top ski resort. We'll be back next year

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1Thank William L
Marie-Christine A, Directeur général at Terminal Neige - Totem, responded to this review

Dear guest, Thank you very much for your review! We look forward to welcome you back during the 2016/17 winter season at our 'Friendly Mountain Hotel'. Best regards, Marie-Christine

London, United Kingdom
Reviewed 27 March 2016

This hotel is excellent, it's location could not be better for skiing, you walk around 20 metres and you are on the slopes. The staff are all very good and accommodating. Breakfast was great with lots on offer. There is a superb ski shop within the hotel where you can rent (and buy) ski equipment. It's all excellent quality and...

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2Thank GillS642
Marie-Christine A, Directeur général at Terminal Neige - Totem, responded to this review

Dear guest, What a pleasure to read that you had a great time at Terminal Neige - Totem! We are delighted that your expectations were met through the quality and service delivered. Rodrigo was truly touched by your words. With our very best regards from Flaine, Marie-Christine

Basingstoke, United Kingdom
Reviewed 24 March 2016

This hotel is a nice modern option for ski resort accommodation. The staff were exceptionally welcoming and helpful and our whole experience was very enjoyable. The outdoor jacuzzi spa was a lovely treat after ski-ing every day with lovely views of the mountains all around. The big star of this hotel is the food - dinner and breakfast were amazing,...

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Thank Catherine J
Marie-Christine A, Directeur général at Terminal Neige - Totem, responded to this review

Bonjour, Thank you very much for taking the time to share your experience at Terminal Neige - Totem. I am glad to read that you appreciated the outdoor jacuzzi, dinner and breakfast and the service of our dedicated team. I recommend that you chose a room overlooking the mountain for your next trip. We very much look forward to welcome...

Birmingham, United Kingdom
Reviewed 24 March 2016 via mobile

Fantastic hotel. Very chilled atmosphere. Friendly and helpful staff. Skiing from door to door with hire shop inside. This is the complete package. We had a great time here. Great views of the slopes. Perfect location. Spa and jacuzzi. Planning a return visit.

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Thank Paul O
Marie-Christine A, Directeur général at Terminal Neige - Totem, responded to this review

Dear Sir, Merci beaucoup, what a nice review ! We would like to thank you for taking the time to share and describe your experience at Terminal Neige - Totem. We are delighted to read that you enjoyed your stay with us and that the team took good care of you. We look forward to your next visit. Best regards....

Solihull, United Kingdom
Reviewed 21 March 2016

This is a recently refurbished hotel and was perfect for a long weekend ski break. It was so simple to get all the equipment from the hotel's well stocked ski shop, the rental equipment was top quality and lift passes were ordered and collected from reception. You can ski in and out onto the main lift, which left plenty of...

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Thank RuthOC2014
Marie-Christine A, Directeur général at Terminal Neige - Totem, responded to this review

Bonjour! Thank you so much for your kind review after your recent stay at Terminal Neige - Totem. We are pleased to read that you had a SUPER SKIING WEEKEND. We look forward to welcome you back. Best regards from sunny Flaine, Marie-Christine

Antwerp, Belgium
Reviewed 17 March 2016

The way people 'welcome' you and how they see you as a person, and get to know your preferences etc...that is of course what makes the difference to other places. The staff speak various languages and are all very welcoming in a natural way. The hotel and the service we received over a full week was of 5star class and...

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Thank Griet E
Marie-Christine A, Directeur général at Terminal Neige - Totem, responded to this review

Dear guest, Thank you for recognising the team, their efforts. We are delighted that you have enjoyed your experience with us and will continue to stride forward. Warm regards from Flaine, Marie-Christine

Swadlincote, United Kingdom
Reviewed 16 March 2016

An excellent ski hotel! Very helpful and friendly staff, great food, and exciting décor. Our room was quite small but a minor point. Brilliant access to the slopes - definitely ski-in/ski-out - and a hot tub with a view! A great combination and I would definitely stay here again.

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Helpful?
Thank Ben L
Marie-Christine A, Directeur général at Terminal Neige - Totem, responded to this review

Dear guest, Thank you for sharing your review with other readers. It is indeed a pleasure for me to share your feedback with the team and to note that we made your stay a memorable success. Best regards, Marie-Christine

London, United Kingdom
Reviewed 14 March 2016

This is a quality hotel A* excellent food and service and reception. facilities and room . ideal location to the lifts , with a bonus of a spa for 10 Eur saunas and jacussi.. Waiters and room service are very pleased to help too. faultless.

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Thank Mano C
Marie-Christine A, Directeur général at Terminal Neige - Totem, responded to this review

Thank you for taking the time to write this review. I am glad to hear you enjoyed your stay and our staff’s professionalism. I hope we will have the pleasure of welcoming you back. Warm regards, Marie-Christine

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
Official Description (provided by the hotel)
At Terminal Neige, you land in a hive of activity, a ski open platform in the world of skiing: sports, technology, entertainment, wellness, outings, arts and culture together to create a new vision stays at the mountain. In a modern architecture that combines esthetics with functionality, the Totem is a place of authentic life that gives pride to sports-loving, cultural and collective experiences. ... more   less 

Additional Information about Terminal Neige - Totem

Address: Flaine Forum, 74300 Flaine, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Grand Massif > Flaine
Price Range: $239 - $418 (Based on Average Rates for a Standard Room)
Number of rooms: 96
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Questions & Answers

Here's what travellers have asked, with answers from Terminal Neige - Totem staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites at end of building are best since rooms are small in general”
 of 5 bubbles Q5101GFwilliaml, 8 Apr 2016 | Read review
“Get a room with a balcony, the views are spectacular.”
 of 5 bubbles GillS642, 27 Mar 2016 | Read review
“Next time would book a bigger room with a mountain view.”
 of 5 bubbles CatherineJ634, 24 Mar 2016 | Read review
“Rooms facing the nursery slopes have a balcony”
 of 5 bubbles RuthOC2014, 21 Mar 2016 | Read review
“Rooms on south side of the hotel have great views”
 of 5 bubbles 345benl, 16 Mar 2016 | Read review
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