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Ella Gap Hotel
Passara Rd, Ella 90090 Sri Lanka
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Avg. AU$141 /night, 11/7 - 11/8
AU$165
per night
AU$83
per night
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per night
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4.0
#3 of 75 hotels in EllaLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Oak Ray Ella Gap Hotel welcomes guests with 35 deluxe rooms, an outdoor swimming pool and a private restaurant. Surrounded by lush greenery the property also provides free WiFi. The hotel is located close proximity to the scenic Ravana Waterfalls, Nine Arches Bridge and the Little Adam's Peak and just 12 km from Bandarawela Town and in the famous Ella city center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Hiking
Airport transportation
Meeting rooms
24-hour security
Parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Car hire
BBQ facilities
Baggage storage
Concierge
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Seating area
Telephone
Bottled water
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Location
Passara Rd, Ella 90090 Sri Lanka
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Castlereigh Reservoir Water Airport
51.3 km•
See all flights
Mattala Rajapaksa International Airport
65.5 km•
See all flights
Rental Cars
107 Restaurants
within 0.5 kilometers
Reviews
4.0
649 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Ella Gap Hotel has garnered positive feedback for its welcoming atmosphere, often accentuated by live music and tasteful decor. Guests have called out the clean, spacious rooms, though some suggest they could benefit from modern updates, particularly in the bathrooms. The staff's friendliness and attentiveness contribute to the hotel's reputation for excellent service, ensuring a comfortable stay.
Its central location is popular for exploring Ella and nearby attractions. While the value for money receives mixed reviews, the hotel's amenities are generally found to be satisfactory.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Mixed
Service
Attentive
Amenities
Satisfactory
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Detailed Reviews
We visited this hotel as part of a tour in which the hotels were meant to be luxury, and ahead of time had been told we might be at 98 Acres. So ending up here was disappointing - the room was OK, and very large, and we appreciated the pool, but the food was pretty bad and we were prevented from relaxing by very loud karaoke from a nearby bar until 11pm. At least it wasn’t all night, we thought - but then it rained, and as the hotel has a series of corrugated iron roofs (and possibly a guttering issue), the sound of water cascading from one to the next was thunderous at 3am! The hotel can’t control the weather, of course, but you should be aware that it is fairly open-plan which meant there were no walls between the noise from the street/bars/roof and our room’s front door. Staff in the hotel and restaurant weren’t very friendly and the buffet selection was sparse. It’s well situated if you like bars and music, I guess, and for walking to Little Adam’s Point.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hemantha Galpihilla, Guest Services / Front Office at Ella Gap Hotel
Responded 13 Mar 2020
Dear Guest, Thank you for your review and your comments are well noted. We note that your recent stay with us has not been comfortable as it should have been, however we have addressed your alleged concern separately. Thank you once again for giving us the opportunity to be of service to you. We do look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is very adequate for a short stopover. Placed on the edge of town it is very convenient to walk into town to eat in the evening. The staff are so helpful and try hard to make you stay comfortable. The room was very small and I could not imagine staying more than one night. It also had a unpleasant smell reminding me of a Butlins Holiday Chalet during a damp winter. The pool was very cold but I enjoyed my swim immensely. The shower in the room was just fantastic. Really powerful. We had a room near the road and considering how busy the road was we slept well even though there was plastic mattress covers. The breakfast was very nice. Well presented and more many adequate choices given the number of people in the hotel. The decor is ok if not a little strange as it seemed to be modelled on a jail rather than a SriLankan hotel. In short for us a overnight stop but not for longer.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thimuthu Sumanathilaka, Guest Services / Front Office at Ella Gap Hotel
Responded 25 Apr 2023
Dear Guest, We are elated to learn that you found your most recent visit most enjoyable. It is truly heartwarming to receive such kind words, and that you found our Team Members' heartfelt service to be of assistance. We hope to welcome you again soon! Kind Regards, Front Office Manager Thimuthu Sumanathilaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The hotel is ideal for families. Located on the corner of Ella town it offers easy access (less than 50m) to all the cafes and restaurants the town has to offer, yet is far enough from the center so that the noise of the town's night life doesn't make it inside your bedroom.
All the staff, from the front desk to those in the restaurant and even the cleaning staff, were extremely accommodating and did their best to make sure that our stay was enjoyable. (Special shout out to Chirath who took our reservation and accommodated many of our requests).
All the staff, from the front desk to those in the restaurant and even the cleaning staff, were extremely accommodating and did their best to make sure that our stay was enjoyable. (Special shout out to Chirath who took our reservation and accommodated many of our requests).
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chirath Fonseka, Guest Services / Front Office at Ella Gap Hotel
Responded 25 Apr 2023
Dear Guest, Thank you for taking the time and sharing your wonderful experience at Oak Ray Ella Gap. We are also delighted to learn that our facilities and service achieved the high standards expected by our guests, and it is great to know that you enjoyed the home-like comforts of our rooms along with our amenities. Your words of appreciation are indeed very encouraging and will be shared with the rest of the team. We hope to have the honor of welcoming you to our home of hospitality in the ella city of Sri Lanka! Ayubowan! (May you live long) Front Office Manager Thimuthu Sumanathilaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff of the hotel is super friendly and the breakfast provided is excellent. Too bad the bathroom is a little odd though clean. The rooms are practically open to the doorway above the doors so you hear everything what happens on the doorway. Sadly this might be a doorway party too...sorry guys...try to manage to keep the noise of other guests down and close yhe doors to the hallway please.
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hemantha Galpihilla, Guest Services / Front Office at Ella Gap Hotel
Responded 14 Mar 2020
Dear Guest, Thank you for the review. We are indeed pleased to hear that you enjoyed the breakfast and your compliments would be passed on to our associates. Whilst thanking for your patronage we have well noted your concerns and necessary actions will be taken to rectify them, We look forward in welcoming you once again soon with improved services,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a lovely stay at Oak Ray Ella Gap and management were extremely kind and accommodating when responding to a booking effort made by our travel agent. They would have been within their right to turn us away, however they showed great kindness and customer service to us. Clean pool, great breakfast, great rooms and they arranged a driver for us the day we departed and booked us into a fantastic cooking class and Priya’s cookery school. Thank you Oak Ray Ella Gap! 😁
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hemanthagalpihilla, Front Office Manager at Ella Gap Hotel
Responded 23 Jan 2020
Dear Guest, Thanks for sharing your wonderful experience following your stay at Oak-Ray Ella Gap Hotel, We are happy to know that you have enjoyed your stay and that you found most of our service and facilities to your satisfaction. Your compliments will certainly be an encouragement and a boost of strength to our team. We trust that we will have another opportunity to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived after a long drive from Negombo to find a lovely room overlooking the pool. As part of our stay of dinner bed and breakfast we had dinner in the restaurant. This consisted of a set menu and was absolutely delicious. I had soup and marlin which was cooked perfectly. Nalaka and Namai looked after us very well during dinner and we really enjoyed the live music. Our trip to Sri Lanka was amazing and we plan to return with another visit to Ella which we loved. We will come back to the hotel and meet all the wonderful staff who are typical of Sri Lankans everywhere - so friendly and helpful.
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Date of stay: March 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hemantha Galpihilla, Guest Services / Front Office at Ella Gap Hotel
Responded 10 July 2020
Dear Guest, Pleased to know that you had a pleasant stay and wonderful dining experience at Oak-ray Ella Gap. We are encouraged by your review & your kind sentiments will be passed on to our associates. We do look forward in welcoming you to Oak-ray Ella Gap hotel soon. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dropped in for lunch , and it was awesome . It was simply amazing to see how the GM Mr dilan peiris to the minor staff members , trying their best to give the maximum to the guest with the limitations they are facing with the covid pandamic. The srilankan buffet was clean and reasonably priced, it was observed tht many measures were taken to preserve covid 19 health guidelines .
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thimuthu Sumanathilaka, Guest Services / Front Office at Ella Gap Hotel
Responded 25 Apr 2023
Greetings from Oak Ray Ella Gap! Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to Oak Ray Ella Gap very soon. Kind Regards, Front Office Manager Thimuthu Sumanathilaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice place with enthusiastic staff. We went there soon after the quarantine. Though there was less number of visitors due to pandemic the staff members provided a great service.
Food was delicious, hot and served nicely. We would visit there for sure to taste the fish platter and other delicious stuff soon
Food was delicious, hot and served nicely. We would visit there for sure to taste the fish platter and other delicious stuff soon
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Date of stay: September 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hemantha Galpihilla, Guest Services / Front Office at Ella Gap Hotel
Responded 9 Oct 2020
Dear Guest, We are indeed pleased to hear that you had a great experience at Oak ray Ella Gap hotel with great food & our true Oak ray hospitality. Whilst thanking for your patronage, we do look forward in welcoming you on your next visit. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
located at probably the best location in the town with 10 steps away from all bars and cafes and walking distance to 9 arch bridge and adams peak. the staff was very polite for accomodating the requests for providing us lunch instead of dinner
and also changing the room for a better view.
the restaurant was very nicely built.
we faced only 1 difficulty that room intercom wasnt working and mini-fridge was not present in the room for which we had to request mulitple times.
otherwise a perfect place to stay in ella.
and also changing the room for a better view.
the restaurant was very nicely built.
we faced only 1 difficulty that room intercom wasnt working and mini-fridge was not present in the room for which we had to request mulitple times.
otherwise a perfect place to stay in ella.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chirath Fonseka, Guest Services / Front Office at Ella Gap Hotel
Responded 25 Apr 2023
Dear Guest, Thank you for taking the time to provide us with a detailed review of your most recent visit. We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Kindly be assured that we have shared your kind words with our team, to help inspire us and improve where we can. We hope to welcome you again soon! Kind Regards, Front Office Manager Thimuthu Sumanathilaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited their restaurant for lunch and it was not up to the expectations. There is nothing special about the food. We ordered nasigorang and sea food fried rice. You get better than this in small shops. And the prices are very steep. For normal elephant ginger beer they charged 200 rupees.
Not worth at all.
Not worth at all.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hemantha Galpihilla, Guest Services / Front Office at Ella Gap Hotel
Responded 1 Jan 2021
Dear Guest, We are saddened to read your review and to learn of your disappointment. Sincere apologies for the the inconvenience caused. Thank you for your valuable feedback & we assure you of our best services in the future. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I drove my self to the hotel, so i'm not sure of the accommodation for the driver.
And yes, you can smoke in the balcony, there is no problem in that.
I’m not sure of their smoking policy, but there are outdoor areas easy enough and enjoyable enough if you need to smoke... there are some strict rules about smoking for locals. The hotel is comfortable enough but it’s not luxury as in big cities.
I stayed at this hotel recently, so perhaps I can answer your question...but I can't see the question here. Could you post it again, please...
SH
United Kingdom
"A worst experience that we had with the booking. At the checkout they made us pay extra and front office manager behaved unprofessional "Read full review
"It's not a luxury hotel but clean, comfortable and affordable. Excellent location , close to all the attractions in Ella. "Read full review
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PRICE RANGE
AU$125 - AU$145 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Oak Ray Ella Gap Hotel
LOCATION
Sri LankaUva ProvinceElla
NUMBER OF ROOMS
35
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Ella Gap Hotel
Which popular attractions are close to Ella Gap Hotel?
Nearby attractions include R. M. S Antique And Brassware (0.3 km), Ella Spice Garden Cooking Class (0.09 km), and dee tattoo studio ella (0.3 km).
What are some of the property amenities at Ella Gap Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ella Gap Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Ella Gap Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Ella Gap Hotel?
Conveniently located restaurants include The Barn By Starbeans, Cafe Chill, and AK Ristoro.
Are there opportunities to exercise at Ella Gap Hotel?
Yes, guests have access to a pool during their stay.
Does Ella Gap Hotel have airport transportation?
Yes, Ella Gap Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Ella Gap Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Ella.
Are there any historical sites close to Ella Gap Hotel?
Many travellers enjoy visiting Ella tuk tuk (1.7 km).
Is Ella Gap Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.