One of the best choices we made to choose this hotel for our honeymoon. Spent two nights with a lovely view, best food, the friendliest staff and the outstanding atmosphere. From the way they welcomed and when we are leaving the hotel, the support we got cannot be put into words but need to feel. The time we spent at 98 Acres is one of the best experiences we got. They were supporting enough to tell us about all the adventure activities we could do and explained everything in detail which was very helpful for us to choose how best we can spend our days. Will definitely visit this hotel again.
This resort has topnotch service, individual chalets, and fantastic views. Had a lovely stay with staff cheerfully accommodating every request. Even had reception call me and offer a reduced single occupancy rate after I had booked a double. Never happened to me anywhere in world 😀 My assigned waiter Kumara provided superb service, even arranging a packed breakfast for early morning 5:30am hike to Ella rock peak. Lot of activities for outdoor enthusiasts including ATV (quad bike) ride throug steep tea plantation paths and many great hikes. Special thumbs up to my ATV instructor Dinesh at Flying Ravana Adventure park and local guide Kumara 'Kalu Malli' (Mobile 077 985 7356) who guide me up steep 1200 ft climb up Ella rock.
Suite has an amazing view with the plunge pool. That's about it. Room was below average, Extremely run down and cheaply done. Food was horrendous. The staff tried their best with the poor facilities they had to cater to us. Poorly managed property and cheaply finished. Amenities are basic. Overall an utter let down.
This is the best resort in the Ella area without a doubt. We just wanted to relax, so chose the resort. The location and rooms are perfect. The architecture of the resort is excellent. The restaurant is also managed well. They gave us the menu to chose from in advance, so we got meals without any delay. Due to the pandemic situation, the resort reduced lots of facilities, but they friendly provided what we needed. For example, there were no towels when we entered the room, but they provided just after a call. Same for refilling tea coffee amenities. One suggestion. Even the climate is cool, it is better to include an air conditioner, because the guests who stay at day time, feel hot. Finally, great vacation, enjoyed well thanks to lovely staff members.
One of the best hotel in the ella .very friendly staff and superb service Food are delicious . Rooms very comfortable and fully luxury We are enjoy our special day ☘️☘️☘️☘️☘️☘️☘️☘️☘️☘️☘️ We had a good time 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊 Thank you so much 98 acres team Ella Sri Lanka 🇱🇰