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Four Points by Sheraton Shenzhou Peninsula Resort

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Room & Suite (75)
Pool & Beach (53)
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Overview
  • Excellent57%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible1%
16 Nov 2017
“Clean and comfortable rooms and pleasant hotel environment”
21 Mar 2017
“Very average hotel, terrible food, hopeless service”
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (132)
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1 - 5 of 15 reviews
Reviewed 17 November 2017

We chose this hotel as it was close to the The Dunes Golf Golf Courses (East and West) where we played on 11 and 12 Nov 2017. The breakfast spread included local and international food which we enjoyed very much. The facilities at the hotel...More

Thank KCL315
Response from Shenzhou, Asst Digital Manager at Four Points by Sheraton Shenzhou Peninsula ResortResponded 21 November 2017

Thank you for taking the time to review and we are happy to know that you had an enjoyable time with us. The team and I look forward to bringing you another rewarding stay in the near future.

Reviewed 21 March 2017

8 of us stayed here mid March for 3 nights on our annual golf tour to Asia. The rooms are ok although the rest of the hotel, looks tired and old, the beds comfortable enough, but it was the unbelievably bad service and food that...More

Thank Paul V
Response from Shenzhou, 公關經理 at Four Points by Sheraton Shenzhou Peninsula ResortResponded 23 March 2017

Thank you for staying with us and it is to my regret to learn that your recent experience has been compromised. Please rest assured I have already taken immediate action with food and beverage team to ensure our food and service are maintained at its...More

Reviewed 26 October 2016 via mobile

Very average. While the grounds are awesome and beautiful the hotel lacks staff in the right places. We have been there multiple times and never seen anyone at the pool bar area, leaving you to have to walk inside to he restaurant bar to get...More

Thank prosurftravel
Response from Shenzhou, Public Relations Manager at Four Points by Sheraton Shenzhou Peninsula ResortResponded 4 November 2016

Thank you for choosing Sheraton Shenzhou Peninsula Resort. It was a pleasure to have to stay with us and it was a great to hear of your experiences in the hotel regarding the service and how they met or exceeded your expectations. It is always...More

Reviewed 16 October 2016 via mobile

Let me start by saying that the beach and the swimming pool are the best features this hotel has to offer. The beach is clean with plenty of sun beds and towels and the swimming pool is well maintained. But that's it from the good...More

Thank rdinbj
Response from Shenzhou, General Manager at Four Points by Sheraton Shenzhou Peninsula ResortResponded 18 October 2016

Thank you so much for your review and sharing your experience with us. We appreciate your valuable comments regarding hotel service as your comments are the key to our continuous improvement. Thank you again for taking time to review us. I believe one of our...More

Reviewed 9 October 2016 via mobile

Stay only one night during our trip in wanning, but the food, services and facilities are a extremely bellow average . Can be so much better if the staff just care a bit more. No one help us on arrival with our luggage . No...More

Thank TBBtravel
Response from Shenzhou, Public Relations Manager at Four Points by Sheraton Shenzhou Peninsula ResortResponded 10 October 2016

Thank you so much for your review and sharing your experience with us. We appreciate your valuable comments regarding service as your comments are the key to our continuous improvement. Thank you again for taking time to review us and we are certainly looking forward...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Details
Price range
USD 59 - USD 110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Wanning
#2 Best Value Hotel in Wanning
#2 On the Beach Hotel in Wanning
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 59 - USD 110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Wanning
#2 Best Value Hotel in Wanning
#2 On the Beach Hotel in Wanning
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (399)
Room & Suite (75)
Pool & Beach (53)
Dining (19)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Go somewhere else"
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"south east for less construction noise from neighboring properties..."
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"Ocean view room is well worth it."
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