I’m very happy to choose this hotel, the staff was super adorable, all our needs was complited, the food was the best of all our expirences of hotels (we travel a lot), the beach very calm and clean. The room was cleaned 3x a day! I trully recomend it!
Zanzibar Queen is located on a beautiful long strip of sand in Matemwe: LOCATION: I was not everywhere in Zanzibar but I can say from what I've heard from locals and other tourists I encountered during our trip that Matemwe has (according to the locals) the most beautiful beach in the whole of Zanzibar. Although Nungwi and Kendwa do not have the tides of the East Coast, they are very busy and vibrant with much going on during nighttime (parties etc.) and beach boys there can be overwhelming.. SO not the place to be for those looking for a relaxing idyllic holiday with undisturbed views on the ocean. Matemwe has also the advantage of being the closest to Mnemba Island, which is the best place in whole Zanzibar for snorkelling, diving and for seeing / swimming with the dolphins. There is even a sandbank there, highly recommended for a day trip. Matemwe itself has many Polish-run hotels so more Eastern European clientele in comparison to other places. But everything here seems very "pole pole" (slowly slowly in Swahili) and in no case loud or busy. All in all the vibe of the hotel and Matemwe is relaxing, never feels crowded and most importantly price-quality is one of the best in Zanzibar (I heard that other places in Zanzibar, especially in Paje, Nungwi and Kendwa) are overpriced so you really enjoy your stay in Zanzibar Queen for fair prices (Coconut water or Cola would cost around 2-3 $, compared to 4 -5 $ in the aforementioned places). That was also one of the main reasons why I highly rated this hotel: Affordability and fair prices in a hotel located in one of the sweetest and most relaxing spots of Zanzibar. Coming to the HOTEL itself, it is not small and the facilties available are just what you need. The rooms are spacy and they clean twice your room, the second time during dinner/before sleeping time, a very nice touch to find almost everywhere in Zanzibar. We did not try the pool. I thought water temperature was a bit high but it is part of "relaxation" as it seems to offer more the jaccuzi experience. Do not expect to swim more than 1-2 hrs per day in the beach, as the tides keep on coming in and back every 6 hrs. There is also a lot of sea urchins in the seaground which makes it very creepy. So make sure to swim during the highest tide, otherwise your legs will risk to hit the sea urchins while swimming. During low tide you can have a reef walk where you can see some locals fishing for octopus and spot starfishes, sea cucumbers.. It is better to ask some walking locals if it is ok to swim the whole way to the reef or not as it is 1,5 Km swim (or walk depending on the tide) and you do not wish to be stuck there if the tides suddenly comes in or goes away. As a rule of thumb, always wear your shoes (the hotel provides them for free so no need to take some with you either). The STAFF was very kind, some more than others. But all in all as everywhere in Zanzibar, very hospitable and kind. The WIFI was actually very good. We were worried from the reviews of this and all hotels in Zanzibar that internet connection is poor. However we found the internet connection in Zanzibar Queen to be very good. The hotel manager told us that they changed the provider too. So nothing to complain about, especially for those seeking to working remotely from Zanzibar Queen. The FOOD was good. I must say, it was not specal or fancy but for the price it was good. The good thing is the always changing dinner menu and the different choices every time (seafood, meat, vegetarian etc.). The breakfast was also good, ,many dishes of the buffet are typical Swahili food. It would have been nicer if the cover of the food plates of the buffet are not made of plastic (you barely see what is inside as the warm dish condensate the plastic cover). Also we would have wished if name tags are put next to each plate so that we would not need to ask everytime for the content of the dish. There is definitely a room of improvement on the gastronomic side but the quality was all in all good. This is not a complaint but rather a request for improvement :) What we also liked about Zanzibar Queen is that the manager team responded very quickly and considerably improved everytime we complained about something (i.e. too many bees on jam jars during breakfast, very little crab in the crab spaghetti we had for dinner). They listened to us and we felt rght away that they worked on it, so communication is key and the hotel is ready to make your stay the most enjoyable possible. ALL IN ALL, highly recommended hotel for those seeking for seaside relaxation with close distance to many water activities (reef walking, Mnemba Island, dolphins, sandbank, snorkelling etc.) for a very good price-service level (compared to other Zanzibari accomodations) with a kind staff working to make your stay the most enjoyable. I think 5 nights/5 full days are good time to combine relaxation with some day trips (spice island, Mnemba, snorkelling etc.) Thank you to Dominica and for the manager (the blond lady I forgot the name) for making our stay enjoyable and hope to see you next time.…
We stayed for 9 days and it was our family’s best trip ever!!! We loved the location, the vegetation and the pool area so much. The staff also made our stay even better with their great energy and positivity. All concluded, we couldn’t have had a better experience😁😁
We had a great stay at Zanzibar queen hotel. We stayed at a see view room second floor. The hotel is beautiful and room is very nice. The staff was very helpfull. Breakfast and dinner were great, the room was very clean and the pool was clean and plesant. A few tips - we ordered from the hotel transportation and highly recommend the driver Omar (+255772288320) He is knolegable with good English and always willing to help and to share stories. Instead of blue safari we recommend to take a boat to Manemba island. We booked a tour right next to the hotel (price was half) and highly recommend Ilyas (+255777366928). He is educated and nice and has great English. We saw dolphins and had great Shnorkeling experience
I had the privilege of spending two days of our wedding anniversary at this property. I was really impressed by the level of customer service by all the staff. The personal touch, the quality and attentiveness to the customer well being was fantastic. For sure I will be a repeat visitor and will recommend it to my friends. Keep it up guys!