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Shangri-La's Fijian Resort & Spa

3,750 reviews
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Traveller (2810)
Pool & Beach (525)
Room & Suite (437)
Overview
  • Excellent38%
  • Very good34%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“lagoon pool”(247 reviews)
“chi spa”(111 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,750)Write a Review
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31 - 35 of 3,694 reviews
Reviewed 9 January 2018

We checked into Shangri-la The Fijian resort on the 25th of December for 3 nights but we were appalled by the lack of service we received. As we got to the resort there were no porters to assist with unloading the luggage. Upon checkin at...More

1  Thank Fijistar
Response from Lata Y, Public Relations Manager at Shangri-La's Fijian Resort & SpaResponded 12 January 2018

Dear Fijistar, Bula vinaka and first and foremost we would like to sincerely apologise for the distress you experienced during your recent visit to our resort. Please be rest assured that we do appreciate and take all feedback we receive seriously as this can on...More

Reviewed 8 January 2018 via mobile

Newly refurbished with a terrific Italian menu. The quality of food is superb and the service is great. The entire ambience of the restaurant truly supports the quality of the overall dining experience. Definitely the best Italian Restaurant in FIJI.More

2  Thank Terence_Low
Response from Lata Y, Guest Relations Manager at Shangri-La's Fijian Resort & SpaResponded 12 January 2018

Dear Okay-12, Bula from the team at Shangri-La's Fijian Resort and Spa and vinaka vakalevu for sharing your very kind feedback regarding the Golden Cowrie Coastal Italian restaurant. We are so delighted to hear about your experience and we have shared this with the team....More

Reviewed 8 January 2018

It's not a 'luxury' hotel, still undergoing renovations, though this didn't disrupt us (Beach Gril,l Golden Cowrie, Black Marlin Bar, Bilo Bar are all nicely done) others not yet renovated. once done it will look fantastic, but I’m sure price hike to follow. you are...More

3  Thank Elyce M
Response from Lata Y, Public Relations Manager at Shangri-La's Fijian Resort & SpaResponded 12 January 2018

Dear Elyce M, Bula from Shangri-La's Fijian Resort & Spa and thank you for taking the time to share your kind feedback and we have shared this with the team. We hope that we will have an opportunity to welcome you back soon. Yours sincerely,...More

Reviewed 6 January 2018

Thank you Shangri-La's Fijian for a nice Christmas retreat. The location of the resort is unique - private island across the bridge. This is a large resort catering for a wide spectrum of groups - family, couple, events, etc and I would say the staffs...More

1  Thank kwanaloha
Response from Lata Y, Public Relations Manager at Shangri-La's Fijian Resort & SpaResponded 9 January 2018

Dear Kwanaloha, Bula from the team and many thanks for taking the time to share your very kind feedback. We do very much appreciate this and we have shared this with the.team. Kind regards, Lata Yaqona

Reviewed 6 January 2018 via mobile

Well where can I start friendliest people is a understatement. Service is tops Food is great I don’t think I found anything that was bad. It caters for all sorts weather it’s for families adults or oldies Will definitely recommend it to others Left very...More

3  Thank zervos009
Response from Lata Y, Public Relations Manager at Shangri-La's Fijian Resort & SpaResponded 12 January 2018

Dear zervos009, Bula vinaka and many thanks for sharing your kind feedback and we do hope we will have another opportunity to welcome you back soon. Yours sincerely, Lata Yaqona

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156789739
About
Awards & Recognition
Travellers' Choice
2018 Winner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Free Parking
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 208 - USD 369 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 208 - USD 369 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2810)
Pool & Beach (525)
Room & Suite (437)
Dining (168)
Family and Play Areas (38)
Business Centre & Event Rooms (32)
Questions & Answers
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adamG3034GG
17 January 2018|
Answer
Response from melidd |
They accept both. Credit card you’ll be charged 3% I think
0
Votes
jordi001Australia
16 January 2018|
Answer
Response from melidd |
My eldest was 10 and found kids club boring during the day but liked the night activities better and the outdoor cinema that they offered. They ended up just hanging around the pool with us and made new friends there... More
2
Votes
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12345675
Room Tips
"Delux Family Ocean view room highly recommended, much more space with a family of 5."
Read review
"There is a lot of walking involved (500m+) so pick which pool where you expect to spend most of your time and..."
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"The Ocean Bure was great but was pricey by any standard."
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"Rooms around number 900's are good for they are equal distance to the restaurants and pool area"
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