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Shangri-La's Fijian Resort & Spa

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Traveller (2856)
Pool & Beach (528)
Room & Suite (444)
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Overview
  • Excellent38%
  • Very good34%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“lagoon pool”(248 reviews)
“chi spa”(113 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,781)
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1,365
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209
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All reviewslagoon poolchi spabeach bar and grillkids clubocean wingfamily roomfiji timebeach massagefamily holidayvillage tourkids eat freegames roommain poolfijian resortground floorwater sportsbuffet breakfast
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1,071 - 1,075 of 3,724 reviews
Reviewed 3 March 2016

Due to a bad experience in Hilton Denarau, we booked overnight our 5 day stay and when we arrived everything was ready and as typical in Veti Levu, the staff are not that friendly at the first instance. We were taken to our room, which...More

Thank Quinzico
Response from Lata Y, Communications Manager at Shangri-La's Fijian Resort & SpaResponded 4 March 2016

Dear Quinzico, Bula from Shangri-La's Fijian Resort & Spa. First of all we would like to thank you sincerely for your feedback regarding your recent visit to our resort. Please be rest assured that we value and take all feedback we receive seriously. We do...More

Reviewed 1 March 2016

Fiji is an awesome destination with all year around warm weather, clean beaches and most importantly the friendly locals! We went in the wet season (Nov – Apr) and therefore it was a bit more humid. We stayed on the 3rd floor with a view...More

9  Thank FernandoMelbourne
Response from Lata Y, Communications Manager at Shangri-La's Fijian Resort & SpaResponded 3 March 2016

Dear FernandoMelbourne, Bula from the team at Shangri-La's Fijian Resort & Spa. Many thanks for your detailed comments regarding our services. It is greatly appreciated and as we do strive to improve our services this will be very useful feedback for our team. Thank you...More

Reviewed 1 March 2016

Another trip to the SL and we had a blast. Arrived after some particularly bad weather (cyclone Ula) so the first couple of days the resort was partly closed down. Everything re-opened after a few days and the weather improved. We overheard guest complaining ...........More

4  Thank Sorrento70
Response from Lata Y, Communications Manager at Shangri-La's Fijian Resort & SpaResponded 2 March 2016

Dear Sorrento70, Bula from Shangri-La's Fijian Resort & Spa and first and foremost we would like to thank you for coming to Fiji regardless of the recent cyclone. We are so delighted that you all had a great trip and thank you for acknowledging Mun...More

Reviewed 1 March 2016

Mound in room, wifi not working most of time, too expensive, false advertising of prices as you would see the price then when it came to bill added on over 30%, cleaners not showing up till after lunch, knocking and walking straight in rather than...More

Review collected in partnership with shangri-la.com
1  Thank Kylie280284
Response from Lata Y, Communications Manager at Shangri-La's Fijian Resort & SpaResponded 2 March 2016

Dear Kylie280284, Bula from Shangri-La's Fijian Resort & Spa. We would like to thank you for your feedback and we would like to apologise for the shortfall in our services. We take all feedback we receive seriously and will share this with the departments concerned....More

Reviewed 29 February 2016

Shangri La Fijian was an amazing experience for our family. All the staff are so friendly and porfessional. We were there during Cyclone Winston and still had the most wonderful time. All staff prepared and informed guests of updates. Services and power experienced very little...More

Review collected in partnership with shangri-la.com
2  Thank tinalA3012RM
Response from Lata Y, Communications Manager at Shangri-La's Fijian Resort & SpaResponded 2 March 2016

Dear tinalA3012RM, Bula from the team at Shangri-La's Fijian Resort & Spa and many thanks for your kind comments. It is much appreciated and thank you for your individual acknowledgement of our resident manager. We are so pleased that you enjoyed your stay and we...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Free Parking
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 195 - USD 362 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 195 - USD 362 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2856)
Pool & Beach (528)
Room & Suite (444)
Dining (170)
Family and Play Areas (38)
Business Centre & Event Rooms (32)
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Room Tips
"ocean view rooms are great, away from the noise of the pools. Ground floor, you can walk down to the beach..."
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"Lagoon view seemed to be closer to most amenities."
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"Go elsewhere!"
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"Go for the renovated rooms if possible"
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