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Las Casitas Village, A Waldorf Astoria Resort

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Las Casitas Village, A Waldorf Astoria Resort
Las Casitas Village, A Waldorf Astoria Resort
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1,545 Reviews from our TripAdvisor Community

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There are newer reviews for Las Casitas Village, A Waldorf Astoria Resort
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Showing 1,452: English reviews
Reviewed 15 April 2016

My wife and I visited the La casitas property to determine if it would be a great place to take our children over Christmas. The property is great for couples and families and we were very happy will all that this property has to experience. We were very unhappy with Hilton reservations as they were uninformed of the various packages...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Paul P
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your review, will share with our staff in Casitas. Sincerely, Maria Vega

Charlotte, North Carolina
Reviewed 13 April 2016

Second time staying in the Casitas. Staff was friendly and helpful. Most beautiful views. Gondola and ferries ran as one would expect without incident. Hotel portion is in need of a make-over yet your in Puerto Rico, it's about the outside and that's A+.

Review collected in partnership with Waldorf Astoria
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Thank timothyb527
Kokomo, Indiana
Reviewed 9 April 2016

This is our 3rd year at Las Casitas Village for Spring Break. Mission accomplished. It's great to see the same people working at the resort, year after year. In my opinion, the level of service is perfect. Not too much, not too little. I'll give a shout out to Adam, Jose and Lora for taking care of the little things...

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1Thank Bikerhino
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your stay and for been such a loyal guest. We sure will share your feedback with our Team Members. Sincerely, Maria Vega

Raleigh, United States
Reviewed 7 April 2016

Lots of options for a family of four! The weather didn't cooperate 2 days, but would go back again. Local town of Croabas is walking distance from the Marina. Spent a lot of timeon the Palominos Island. Already missing the breezes.

Review collected in partnership with Waldorf Astoria
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Thank Marchi L
Chicago, Illinois
Reviewed 7 April 2016

I'm not sure if our experience at Las Casitas was typical, but it felt like we rented a condo (or airbnb) and we were left to figure out everything else on our own. At check in they just gave us a key, and had the butlers lead us to our room We didn't even get a real map of the...

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Thank NewKidInTown
Maria V, Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for review and for your comments. We will add a map to our check in process even though our key packets contains one but It is a great idea. We are a huge resort! Thank you for your stay! Maria Vega

Murrysville, Pennsylvania
Reviewed 3 April 2016

First and foremost, the service was excellent. The entire staff was very accommodating. In particular, our three butlers (Luis, Gilberto, and Jeffrey) were always there for us and fulfilled all our needs and requests immediately. Our suite of three bedrooms and three bathrooms with full kitchen, living and dining room and lovely back porch were beautifully decorated, clean, and spacious....

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1Thank Annie R
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thanks for your beautiful review! Really happy to have you and your family as our guest and really excited that you have a beautiful stay at our Island Puerto Rico! Sincerely, Maria Vega

Green Bay, Wisconsin
Reviewed 31 March 2016

We loved our stay at Las Casitas. Our accommodations were perfect and able to sleep 6 of us. We had 2 full baths, a kitchen and general seating area. We enjoyed our time on the patio. Very quiet. Housekeeping was completed everyday. We didn't need for extra towels but had plenty. Service is not fast if you do request an...

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1Thank jlp1710
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your stay, really happy to hear you will come back. Sincerely, Maria Vega

New York City, New York
Reviewed 30 March 2016

We rented a 3 br Casita for 2 adults and 4 kids. The rooms were fantastic and the kitchen was great for having breakfasts and snacks. The tennis courts and golf course were close by and very amenable for kids. The various pools, water park, and restaurants kept everyone entertained. The beach was great with lots of activities..jet skis, horseback...

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1Thank randar456
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for taking of your time to review our property, we sure will share your feedback with Adam. Sincerely, Maria Vega

Celebration, Florida
Reviewed 29 March 2016

This hotel have good facilities and service is excellent. Breakfast is good but buffet is pricy plus 11.5% Tax and 15% tip, is better to order what you want to eat. Room was very clean and personel is very helpfull. Concierge and parking boy was very helpfull, not much parking there!

Review collected in partnership with Waldorf Astoria
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Thank Hector D
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for taking time to share your feedback with us. Yes, 11.5% is added in all purchases in Puerto Rico, it is our state tax. Really happy to hear you had a good time. Sincerely, Maria Vega

Rotterdam NY
Reviewed 29 March 2016

My boyfriend and I recently visited Las Casitas Village. We loved it! This is definitely a step up from The Conquistador (which is the other part of the resort). At Las Casitas Village you get your own butler! Loved that! Definitely book a room with a balcony...it is sooooo worth the extra money! It does take about 15 minutes to...

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1Thank klbc1977
Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Great Review of our Property! Thank you for your stay and we hope to see you again in the near future. Sincerely, Maria Vega

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Las Casitas Village is an enclave of private villas that enjoy sweeping ocean views, fully equipped kitchens, personal concierges and butler service. Among many pleasures, enjoy an expansive waterpark, scuba dive, ride horseback, golf or choose from a renowned menu of soothing treatments at the Waldorf Astoria Spa. Las Casitas Village has long been known as the jewel of the Caribbean and has accumulated a list of prestigious awards and accolades including a 4-diamond rating by AAA. Welcome to Las Casitas Village, a Waldorf Astoria Resort. ... more   less 

Additional Information about Las Casitas Village, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Region: Caribbean > Puerto Rico > Fajardo
Price Range: $277 - $685 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Las Casitas Village, A Waldorf Astoria Resort 4.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Las Casitas Village, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
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Questions & Answers

Here's what travellers have asked, with answers from Las Casitas Village, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Las Casitas Village, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“North Side 2 bedroom Casitas have the 2nd bedroom on a separate floor with exterior door, so don't work well with youg kids.”
111mr, 15 Apr 2017 | Read review
“Ocean view is worth the additional $”
SLL-GV, 14 Apr 2017 | Read review
“If traveling with kids, get the 1 or 2 bedroom suite”
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5 of 5