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Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort

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Highway A1, Mountain Spring, Falmouth Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (4769)
360
Panoramas (195)
Pool & Beach (1205)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 19/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 19/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 8 hotels in Falmouth
Location
Cleanliness
Service
Value
Travellers' Choice
In beautiful Montego Bay, the elegance of Royalton Blue Waters invites you on a luxurious escape, surrounded by stylish architecture, a pristine beach and a soothing tropical breeze. This new-generation all inclusive hotel offers discerning travellers a family friendly vacation experience, where guests of all ages are captivated from morning to night.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Babysitting
Parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Swimup bar
Poolside bar
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Hotel links
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5068Reviews1242Q+A100Room tips
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Popular mentions
Lucy S wrote a review Today
11 contributions
+1
Me and my family visited this resort in December 21, we had read some awful reviews and it put us off slightly. We thought about changing destinations but so glad we didn’t! We all had the best time! We were upgraded to diamond club through Tui and for us that made a big difference to our stay. We were given Clayon and Carla as our butlers and they were both fantastic! Nothing was ever to much! They changed our rooms for us as the first night we didn’t have interconnecting rooms, they looked after our every need. Bringing extra drinks to our room on request, arranging our restaurants and mealtimes each day, also booked our cabanas when requested, checked on us each day by the pool, all in all these two were awesome 😎 The resort itself was a little run down in places but this didn’t have any impact on our holiday. The hotel, pools and beach were spotless. The friendliness of the staff was uplifting. The vibe these guys have is what made our days! The pools were great, kids loved the activities and water slides. The view was perfection each and everyday! Restaurants were all great, we enjoyed all of them. No complaints from the kids either! We spent Christmas in the resort it was our 1st Christmas away and we loved it! The kids enjoyed the switching on of the Christmas tree, the entertainment that evening, the drinks, sweets and the staff were great! On Christmas Day the entertainment was fun, food amazing we ate lobster for our Christmas dinner 😍. They had Carol singers in the morning, a small nativity set up outside the main restaurant and a Christmas parade with Santa and the grinch, Dancers and a band playing, it was all brilliant! We’ve been to three different royaltons now all completely different in many ways so you can’t really compare. We will be back sometime soon! Also to add the pool Staff were amazing and always topped you up!
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Date of stay: December 2021Trip type: Travelled with family
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tracy s wrote a review Nov 2021
NEW ROCHELLE20 contributions11 helpful votes
Hotel's Favourite
Fair warning: lengthy but necessary. review. I had reservations about the hotel before selecting it due to the lack of diversity represented among the resort patrons on the website but as Marriot mint members, we selected it nevertheless. Approximately 50% of the resort guests were of minority descent, and the website should be reflective of that. First impression of the property: average, not grand in comparison to others I have visited, but clean in the common indoor and outdoor spaces. The design/ layout of the room was far from luxurious, but it was cleaned and well-maintained daily. I also noted that some small decorative pools (particularly the one outside of Taj), has peeling paint at the base, water was stagnant with algae and mosquito larvae visible. Those factors aside, I still gave this resort a rating of "excellent" and here is why. We were met by a pleasant and professional JUTA driver, Calvin, who transported us safely to and from the resort. Upon our arrival, Courteney and Oneil gave us a very warm welcome at the door. We were ushered into the Diamond mint lounge where we were entertained during our check-in process. Marissa and Ricordo ensured that the process was seamless. We were then introduced to our Butler - Tannisha, (affectionately known as my Bestie), but I'll come back to her in a minute. Staff members were all adherent to the COVID protocols, and reminders of safety protocols were frequent. Hand sanitizer dispensers were abundant around the property, and rarely were they empty. Kudos to the resort for creating a sense of safety in the midst of this pandemic. Now back to my Bestie; Tannisha. She was present in every moment that we shared with her, meticulously caring for us and going above and beyond with a smile. Dedicated to keeping us satisfied, she went above and beyond to meet requests that I am certain were out of her job description. We later met her partner - Lacey-Ann, who was also a pleasure to work with. They, along with Marissa, coordinated the birthday amenities and room decoration which were a very pleasant surprise upon our arrival. The entire staff from that point on was simply amazing! Not one encounter was unpleasant and that spoke volumes to me. From the lobby staff, dining room staff, the housekeepers, the beach attendants, the bar staff, restaurant staff, but most of all, the entertainment team! To acknowledge them all individually is impossible, but I am compelled to acknowledgment a few who deserve special accolades. To Shellion and Ricordo in the Diamond Mint lounge and hotel concierge, your individual renditions of Happy Birthday warmed our hearts, and I am still recommending you both for Rising Stars! Damion, Chivonne, Calisa - hotel front door and lobby staff - thank you. Shouts out to Sean (the dining room choirmaster), and the entire dining room choir - you guys were amazing! You ran up on me with that birthday song and you got me to dance, so that was a win! To the Zen staff: Ricardo (chef and Maestro), Latoya, Kadeen, Serica, Lamoy, you guys rocked every night. We were vibing with you even when we were dining at the Tex Mex restaurant (lol). To Sean and Steven at the Dips Pool Bar - you guys rock! To the beach attendants Pinky and Christi (aka Ras), your hard work to keep the beach clean throughout the day was noted and appreciated. Now to shout out my absolute favourite people... I'm getting teary-eyed again. To the entertainment team, the hardest working team on the property, YOU GUYS ARE SUPERSTARS!! I expressed to you before I left that you deserve so much more than the applause you get after every entertainment moment. Most visitors do not realize the work you guys put in daily to create memorable experiences for us. From your grueling schedules for rehearsals, set creation, equipment setup, set break down, property decoration and clean up, costume creation, etc etc etc. You guys miss meals, you sing and dance through the exhaustion and the pain, you took off the knee braces, gave us your all and smiled for us every single night. The demand of creating successful shows every single night was not lost on us, and your work ethic was definitely remarkable. I did not get the opportunity to meet you all as individuals, but I fell in love with you as a team. To those of you who I had the pleasure of getting to know just a bit, thank you for taking the time to engage me. Opheal, your heart as a leader shines. I saw the love and care you have for each team member and they are blessed to have you as a team member, a leader, and an advocate. To Odane and Renae, you two truly stole my heart. I met you at different moments but you both had the same effect. Odane, the world is your oyster. You are a superstar in the making! The depth and breadth of your talent are far from quantifiable, and I pray that I will be around to see your name in bright lights on the World's stage. Keep on pushing to master your craft. Dream big because your gift will make room for you! To my newly adopted daughter - Renae. You shine as a dancer, a performer, and as a lady. Your grace and poise set you apart, and I am excited to see your star shine brightly for the world to see. To Mr. Daniel Cezarin: Thank you for creating a space for the great people of Jamaica to show off the essence of the culture. You have an amazing team of people who go above and beyond daily to create memorable vacations for your guests. Take none of it for granted because they are the reason that the Royalton Blue Waters and White Sands have earned these five stars. I had an amazing time with them, and I cannot wait to come back! PS: I will highly recommend :-)
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Date of stay: October 2021
Location
Cleanliness
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Room Tip: Oceanview rooms offer pristine opportunities to bask in the beauty of sunrises and sunsets.
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Response from Royalton Resort, Other at Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort
Responded 4 Nov 2021
Dear tracys24 Thank you for choosing Royalton Blue Waters for your recent vacation and for taking the time to share your experience with us. It is an absolute delight to know that your vacation stay with us was nothing less than perfect and that the facilities, amenities, and exceptional service offered to you were to your satisfaction; Calvin, Courteney, Oneil, Marissa, Ricordo, Tannisha, Lacey-Ann, Damion, Chivonne, Calisa Ricardo, Latoya, Kadeen, Serica, Lamoy, Sean, Steven, Pinky, Christi, Odane, and Renae will receive the recognition they deserve. It was indeed a pleasure serving you, and we look forward to welcoming you again. Regards Royalton Blue Waters Management Team
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Amie B wrote a review Today
Stoke-on-Trent, United Kingdom1 contribution
+1
WOW where to start with this amazing hotel . We came to the hotel for a day pass and what an amazing experience we had . The staff very polite and very attentive , the vibe team kept the energy going all day. The bar staff especially Anthony at the adults only bar was great . We didn’t want to leave this hotel to return to our hotel where we was staying as we could not fault royalton in any way at all . We must thanks Jeroma Andrew-Grant who made this possible for us to get this day pass experience. Jeroma looked after us exceptionally when we went to Royalton in Antigua this is why we wanted to experience royalton in Jamaica and both are 10 out 10 . 5************ experience . Thank you also to Francine for taking care of us @ Royalton Jamaica . It’s a MUST stay at royalton . Got to add they have the best cocktails Rita Marley & Bob Marley are lush 💯
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Date of stay: January 2022Trip type: Travelled as a couple
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Jeanne wrote a review Today
1 contribution
We had a fabulous stay at this resort. I would give it a "10"! Having butlers to help us navigate our stay made it exceptional! We splurged on a cabana for 4 days of our stay although that was not necessary to enjoy all the amenities. Book your next vacation here. You will be so happy you did!
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Date of stay: January 2022Trip type: Travelled with family
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Response from Royalton Resort, Other at Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort
Responded today
Dear Jeanne4302 Thank you for visiting Royalton Blue Waters and for taking the time to let us know your impressions of your vacation stay with us. It's a warm and exciting feeling when our valued guests enjoy their stay with us, and we met all expectations. We work hard to ensure that our guests feel at ease, and we were amazed that was the case for you. Serving you was a pleasure, and we anticipate your return. Regards Royalton Blue Waters Management Team
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cac183 wrote a review Today
London, United Kingdom23 contributions11 helpful votes
Just returned from 2 weeks at Royalton Bluewaters. First and foremost , BIG UP Shawnette from the Vibe team, she was amazing !! she went above and beyond to make sure our holiday turned into a positive experience. Hotel was clean and the grounds were well kept. Our room was cleaned every day although our fridge was not replenished on a daily basis. Food available was good although many of the restaurants were not open. The buffet and the steak house were the only restaurants open every day. Activities were good for adults but there was nothing for children outside of the kids club. The shop on the hotel is SO expensive . $32 for a pack of nappies !! Customer service is not a strong point at this hotel and it really did depend on who you spoke to. Some staff were just rude. I would not stay at this hotel again due to a separate issue but the hotel overall, I would recommend if you are a party which includes men.
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Date of stay: January 2022
Cleanliness
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Response from Royalton Resort, Other at Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort
Responded today
Dear cac183 Thank you for taking the time to write a review of your recent stay with us. Our guest's satisfaction is our priority, and we are extremely happy that you chose our resort for a vacation trip. And It is an exciting feeling to know that you loved your experience. Thank you to Shawnette for offering exceptional service; she will be recognized for a job well done. It was a pleasure serving you, and we anticipate your return. Regards Royalton Blue Waters Management Team
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PRICE RANGE
USD 337 - USD 1,178 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaTrelawny ParishFalmouth
NUMBER OF ROOMS
228
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Frequently Asked Questions about Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort
Which popular attractions are close to Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort?
Nearby attractions include Martha Brae River (5.2 km), Blue Waters Beach Club (2.6 km), and Diamonds International Jamaica (4.1 km).
What are some of the property amenities at Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort?
Yes, free parking is available to guests.
What are some restaurants close to Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort?
Conveniently located restaurants include Jimmy Buffett's Margaritaville Falmouth, Juici Patties, and Leon's Lobster Hut.
Are there opportunities to exercise at Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort have an airport shuttle?
Yes, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.