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Richmond Nua Wellness Spa

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264 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Istanbul
Reviewed 3 May 2015 via mobile

Even though the hotel was empty they have given us the lowest floor room near the reception. The breakfast used to be better. I mean come on we are not in a low lovel turkish hotel. There were not even non-turkish cheese. Only turkish ones. It is an international hotel. I have recorded a wake up call. But the reception...

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Helpful?
Thank Kayhany
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for your sincere comments in TripAdvisor which is very important for us. When you were staying at hotel ; our hotel’s occupancy was high. The all rooms are similar quality and one of the good rooms on second floor was given to you. We would like to specify that...

Jeddah, Saudi Arabia
Reviewed 1 April 2015 via mobile

Its a nice place esp fir spa lovers, but not value for miney fir the rest. Hotel rooms are spacious well maintained and great lake view from the rooms. Breakfast is excellent . The only problem is with the staff who are not too friendly and wont guide you properly, they have no knowledge about which bus would take us...

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Helpful?
1Thank sadia a
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your negative-positive comments. We would like to inform that your comments about the language will be taken into consideration and english traning has been given to our staff. If you planning to go somewhere in Sapanca ;...

Bursa
Reviewed 12 February 2015

First of all, due to the price of the hotel, starting from the very first moment customer expects the very best and few negative experience can be tolerated naturally. The backbone of this hotel is the SPA and welness services which are rich with many options and satifactory in general. Towels slippers, kimonos, water etc. available without any problem. Room...

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Helpful?
2Thank Anubis61
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness – Spa and for your sincere comments in TripAdvisor which is very important for us. We greatly appreciate your valuable comments regarding our spa center and rooms to achieve the highest quality standards We would like to inform you that demands of our guests;...

Reviewed 18 January 2015 via mobile

We have been in this hotel for 1 night and 2 days for business meeting. SPA of the hotel was really nice. Staff was friendly and helpful. We had tried jakuzi, sauna, turkish hamam, bali massage, swiss massage, haviar face treatment and finally parafin for legs and hands. All was really good. Place is clean and smells wonderful. It was...

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Helpful?
Thank TravellerOfThree
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your negative-positive comments. Your valuable ideas ensure us with high motivation to reach excellence in our quality level. The topic of Food & Beverage ; the orange juice is served with daily and your wishes and desires...

Muharraq
Reviewed 8 January 2015 via mobile

We have stayed there for 2 nights, location, facilities were amazing. Check in process delayed for more than 3 hours due to the many check in to be handle by the reception the time we reached the hotel as the receptionist told us and she offer to give us late check out later but in my opinion this was not...

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Helpful?
Thank Noora S
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your negative-positive comments. Due to delay of check in process, we would like to apologize. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views....

Istanbul, Turkey
Reviewed 8 January 2015

I have been there with my family. Very relaxing place. Just next to lake. Spa was good. Rooms are quiet small but good decorated. Foods were good. Rooms were clean. Very closed to Istanbul. 1 hour and 30 minutes with car.

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Helpful?
Thank Emirhan1990
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest First of all, we would like to thank you for taking the time to share your feedback with us on Trip Advisor. We were pleased to learn that you have enjoyed your last stay. As the Richmond Nua Wellness Spa team, we are very happy to have met you and thank you once again for your views reflecting...

Istanbul, Turkey
Reviewed 14 November 2014

I have stayed there for a business conferance and I had realised that it is one of the nicest and quitest place to be. Highly recommend it to anyone who wants to relax and have wonderful time. Food and service excellent.

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Helpful?
Thank Cihat
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness – Spa and for your sincere comments in TripAdvisor which is very important for us. Your valuable ideas will motivate us to keep working in order to provide the service that our guests expect from us. We are looking forward to welcoming you again...

Ankara
Reviewed 10 November 2014

A totally relaxing environment, decoration, interior design (a bit too much modern though) which helps you to relax and ease yourself after long hours that you'll absolutely enjoy spending, at the Richmond Nua Hotel's Spa. Located at the shore of Sapanca Lake, you feel at home with the good service and delicious food & beverage.. Food is very nice, personnel...

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Helpful?
Thank Sami99
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your constructive comments. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in...

Marseille, France
Reviewed 17 September 2014

We stayed for two days. Let me cover in points: - Food is good. Wide selection and good quality. Breakfasts are great. - Spa and wellness services are nice. They need to help people more, though. I mean, you should be orientated well as to how to use and what not to do. - Rooms are comfortable, in-room equipment is...

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Helpful?
Thank Alex C
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest; First of all, we would like to thank you for taking the time to share your feedback with us on Trip Advisor. I was delighted to read that you have enjoyed your overall stay, our services as well as your room and breakfast. Because of using the swimming pool with all our guests ; the group of friends...

Reviewed 20 August 2014

The place is excellent for people who seek total quietness, without much to do. I love to sit outside in the garden overlooking the lake, we stayed there for three days and frankly I wanted to stay more just to enjoy the excellent location of the hotel over looking the lake. But the place is not for people who want...

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Helpful?
Thank BoHashem
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest; First of all, we would like to thank you for taking the time to share your feedback with us on Trip Advisor. We were pleased to learn that you were generally satisfied with your stay even though you had a short stay. We would like to inform that your comments about the language will be taken into consideration...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Neredeyse bavulunuzu bile açmadan tüm tatil boyunca, hafif bir kimono ile dolaşmak, onlarca farklı su terapisi eşliğinde zamanın nasıl geçtiğini fark etmemek, sağlıklı bir menü, uzman terapistler ve size özel tasarlanmış bakım programları ile kendinizi yeniden keşfetmek... Adı üzerinde “Destinasyon Spa”, dinlenmeyi bir sağlık ve huzur ritüeline dönüştürmek isteyenler için en ideal adresi işaret ediyor. Türkiye'nin ilk ve tek “Destinasyon Spa”sı Richmond Nua, sudan gelen sağlığı, orman ve göl manzarasının kesiştiği Sapanca'da, beş duyunun sınırlarını zorlayan bir zenginlik ile buluşturuyor. Richmond Nua, 2.700 m2 ye yayılan eksiksiz SPA alanı ve sürekli yenilenen kişiye özel programlarıyla Türkiye'de “Destinasyon Spa” kavramının geliştiricisi olmaya devam ediyor. ... more   less 

Additional Information about Richmond Nua Wellness Spa

Address: Rustem Pasa Mah. Sahil Yolu Mevki, Sapanca 54600, Turkey
Region: Turkey > Sakarya Province > Sapanca
Price Range: $180 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Richmond Nua Wellness Spa 5*
Number of rooms: 131
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Also Known As:
Richmond Nua Wellness Hotel Sapanca
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Nua Wellness Spa staff and other travellers.
1 question
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Makkah Province, Saudi Arabia

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Questions? Get answers from Richmond Nua Wellness Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“may be you may choose lake view”
 of 5 bubbles 543_zlema, 14 Sep 2016 | Read review
“Avoid floor 1 and 2”
 of 5 bubbles 446fraa, 24 Jul 2016 | Read review
“First floor, odd numbered rooms”
 of 5 bubbles 274sanema, 21 Jul 2016 | Read review
“Lakeview rooms are good.”
 of 5 bubbles ogulsev, 1 Aug 2015 | Read review
“Ask for deluxe or corner suit room”
 of 5 bubbles 86levente, 22 May 2015 | Read review
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