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Holiday Inn and Suites Alpensia Pyeongchang Suite

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209 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn and Suites Alpensia Pyeongchang Suite
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Showing 151: English reviews
Kuala Lumpur, Malaysia
Reviewed 21 December 2015

Family of 4 of us stayed there for 2 nights. We rented a 2-room suite, 1 queen bed and 1 ondol room. The queen bed is perfect but not use to sleep on the floor in the ondol room. It's a bit hard as the mattress is not the thick mattress. Having said that the place is clean, living room...

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Helpful?
Thank blessings326
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Singapore, Singapore
Reviewed 11 December 2015

We stayed here for 3 nights in early December. Booked a 1 queen bed 1 Ondol suite for the 3 of us. I communicated with Ms Lily Kwon of Guest Service Centre on several matters and she had been most helpful and always responded quickly to my enquiries. Thank you very much, Miss Kwon. I received a warm welcome at...

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Helpful?
1Thank Stephyyeo
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Reviewed 10 December 2015 via mobile

I stayed in this resort with my family for 3d 2n and we are satisfied with it. The apartment including both queen & ondol rooms & are all clean. I would like to compliment your staff Avy for being helpful & freindly. Check in time was supposed to be @ 3 pm but she checked us in upon arrival ie....

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Helpful?
Thank Fuziah I
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Reviewed 3 December 2015 via mobile

Just checked in a one bed room suite, room is nice, kitchen, living room made me feel like home. Although few hair found on the towels at the kitchen, but it's ok! Things happened. I was checked in by the FO named Avy, she is so kind! I got the room key at 11 something whereby the check in time...

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Helpful?
Thank Julio I
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for visiting Alpensia Resort and joining IHG members. We are much appreciating with your feedback and we will try constantly to improve our service quality for guests’ satisfaction. We are sorry about smell problem and have a discussion with housekeeping department about this. Thank you for...

Seoul, South Korea
Reviewed 15 September 2015 via mobile

Very nice suite hotel. Great for family. We booked with one room western style and one room ondol style. Has a small kitchen with ref and freezer. No oven. No dishwash. Some plates, cupes, glasses and knifes available. It is a quite place. Towels regulary changed. Equipment in very good shape. For us everting was perfect.

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Helpful?
2Thank Fabius M
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Singapore, Singapore
Reviewed 8 September 2015

Amazing. You are seem inside the fairly tale. It's so beautiful. I really enjoyed my Chistmas over here. The room is big and clean. I spent around 5 hours journey to this resort. It's worth it. This is my first time to have my fun with ski.

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Thank Micentury
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Singapore, Singapore
Reviewed 17 August 2015

Words alone will not be sufficient to describe or explain how great this hotel is. Travelled Dec 2014 so this review is a little late. Travelled with a family of 5 with my cousin & wife so we booked 2 Queen Bed Guest Room, requesting for the view of the ski slope. The hotel staff were busy as it's was...

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Helpful?
Thank Jackson C
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Anyang, South Korea
Reviewed 15 June 2015 via mobile

I stayed this resort with my family and all members of family satisfied with it. Room is clean and its interior design is nice. I enjoyed many activites and there are many restaurants that I can use usein this resort. Especially hotel staffs were so kind and they responded my request quickly.

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Helpful?
Thank MyNarae
JohnNamhyeokKim, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Ms. Narae, Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and...

Singapore, Singapore
Reviewed 29 April 2015

We stayed during the low season period hence most of the F&B restaurants are closed. I believe it is super busy during the winter. We booked a suite in which 2 of the guestrooms come with bed and 1 of the room is an ondol. The suite comes with a dining area, liviing room as well as a small kitchen....

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Helpful?
Thank Eva N
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest! Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look forward...

Reviewed 5 March 2015

bought tickets from the airport for a bus up the the hotel, 2 and 1/2 hrs ride. booked a 2 bedroom suite, counter staff was friendly and speak English well. - suite comes with cooking area, a modern fire place and big balcony. my room is above a 24hrs shop, fast food, korean resturants and a coffee place. somethings to...

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Helpful?
1Thank Joshua P
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback andwe will try constantly to improve our service quality for guests’ satisfaction. Thank you for your comment once again, and we look forward to welcoming...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Holiday Inn and Suites Alpensia Pyeongchang Suite

Address: 225-3 Yongsan-ri, Daegwallyeong-myeon, Pyeongchang-gun, Gangwon-do 232-952, South Korea
Region: South Korea > Gangwon-do > Pyeongchang-gun
Price Range: $125 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn and Suites Alpensia Pyeongchang Suite 4*
Number of rooms: 419
Reservation Options:
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Also Known As:
Holiday Inn And Suites Alpensia Pyeongchang Hotel Pyeongchang-Gun
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn and Suites Alpensia Pyeongchang Suite staff and other travellers.
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Questions? Get answers from Holiday Inn and Suites Alpensia Pyeongchang Suite staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 102 had great views of the slopes (probably others do as well)”
 of 5 bubbles almightybrett, 5 Feb 2017 | Read review
“I will choose Holiday Inn hotel / suites over Intercontinental due to proximity to slope”
 of 5 bubbles kongwee, 11 Jan 2017 | Read review
“Try not to stay at block 302 which is far away up the slope”
 of 5 bubbles mexxgal, 31 Dec 2016 | Read review
“Spacious rooms have a good look for ski resort”
 of 5 bubbles 198daesungk, 30 Dec 2016 | Read review
“Anywhere is good because all the rooms are only a walking distance from the main business centre.”
 of 5 bubbles sribbb, 29 Dec 2016 | Read review
5 of 5