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InterContinental Alpensia Pyeongchang Resort

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325, Solbong-ro, Daegwallyeong-myeon, Pyeongchang-gun, Gangwon-do 25351 South Korea
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (471)
Room & Suite (150)
Dining (24)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Alpensia Pyeongchang Resort
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 25 hotels in Pyeongchang-gun
Location
Cleanliness
Service
Value
Travellers' Choice
The InterContinental Pyeongchang Resort Alpensia is located in Pyeongchang County, Gangwon province which is the third largest county in South Korea. It s about 2 hours drive away from Korea s capital Seoul and well connected through public transport. The hotel is part of Alpensia, Korea s premier all-year resort, a purpose built, alpine-style village in the Taebaek Mountain region, only 20 minutes drive away from the east coast of Korea is set in the midst of beautiful, unspoiled nature. World-class facilities for all-year leisure, meetings and incentives make Alpensia the perfect choice for a relaxing weekend away as well as for workshops, team-building activities and product presentations.
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Property amenities
Parking
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Ski rentals
Ski school
Children Activities (Kid / Family Friendly)
Kids club
Sauna
Restaurant
Breakfast buffet
Skiing
Water park
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Ski In / Ski Out
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mountain View
Languages Spoken
English, Korean
412Reviews38Q+A43Room tips
Traveller rating
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Popular mentions
Rapwalk wrote a review Dec 2021
Seoul, South Korea92 contributions29 helpful votes
The Intercontinental is a well-run and pleasant hotel that will suit both the summer and winter crowd. It is well-located in pleasant gardens and is only a short walk from the ski fields and other attractions. The parking is large and well laid-out and the check-in is well managed. The rooms are spacious and have good balconies, though they are more suitable for sitting our during the warmer months. I think the room temperature is pre-set, which may not suit everyone, but you'll enjoy the room's facilities. The hotel has a large lobby area where you can buy drinks and dinner snacks, which are good. During winter it would add atmosphere if the fireplace had a real fire, especially as the side door sucks in a lot of cold air into the large space. Constructing a trendy bar would be fabulous if the hotel wants a project, as the current sales area is a tad underwhelming and poorly used. The one area for improvement is with Flavours restaurant, who asked for 99,000 won per person, pre-paid, for a standard dinner buffet. For 99,000 won - or 396,000 won for a family of four - you need to offer something special for that price, and alas that is just not the case. Yes, Flavours is good, but it is not 99,000 won good in comparison with the competition, especially when one of the restaurants on the main strip offers good meals for 20,000 won. Upon checking in we noticed that the office has a whiteboard with "Upsell" posted to it. That is fine, but you get the impression that Flavours is arguably 30,000 won per head 'upsold' already. Apart from that, and if you are cashed-up, then the hotel is very good.
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Date of stay: December 2021
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Jong S wrote a review Sep 2021
Irvine, California9 contributions14 helpful votes
It was more than a wonderful stay at Intercontinental Pyoungchang Resort, South Korea last weekend. Earlier I had a chance to stay at Intercontinental in HK, LA once for each and Seoul 3 times in every other year until a year before last year but a bit unknown Pyoungchang, South Korea this time was to celebrate my mother in law's 80th birthday with my family, which was a tremendously special trip for us. In short, our experience at Pyoungchang was as awesome and touching as other Intercontinental locations or exceeded in some point. From the moment we checked in, we got such a warm hospitality from the front desk until we checked out. During our stay, it was an exceptional and in depth guest care that we will remember for good, it was all thanks to the front desk team, Mr.Jung Won Park and Mr.Chae Ki Im. Specially "Mr.Chae Ki Im" tried his best to make our trip so special and memorable, he is the one who your leadership team should recognize and be proud to have him a part of your professional team. Absolutely he is such a great asset to your organization.
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Date of stay: September 2021
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Jonathan wrote a review Mar 2021
1 contribution
I'm an Intercontinental Ambassador member, so I got to check-in through a dedicated check-in area. Anyways, the check-in was very welcoming and efficient. Hotel staff member Bill (Lee?) checked us in- great service, friendly, and speaks English fluently (which surprisingly isn't always the case in many hotels in Korea). My family came here to get out of Seoul and enjoy a few days in a quieter area. We loved our room- amazing view of the lake, balcony with two chairs so my wife and I could enjoy coffee outside and the fresh air in the morning, and just an overall great experience. Property is good, location is okay but the taxi rides to some of the attractions can get pricey (I think we spent 15 or 20 bucks to go to the sheep ranch and other places). Honestly, a lot of stores/restaurants/businesses weren't open on campus in the resort because we went during the off-season and, of course, there's COVID. But, I will say that the room upgrade and friendly service (including the concierge and Bill telling us good places to visit and eat off-property) more than made up for that. 5 stars!
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Date of stay: March 2021
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Room Tip: Get a view of the lake- it's better than a view of the mountain. Get a balcony if you can so...
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vcinsasia wrote a review Jan 2021
Singapore, Singapore6 contributions11 helpful votes
Stayed from Dec 1st to the 3rd. 0. I felt something was off as I had email the staff 3 times and only got one response back one - when one of the staff at another Intercon connected me and also then they never got back in a reply. It was only now my mother and father in law gave me the details of this ridiculous turn of events. 1. Couldn't stay there for the first day and my mother and father in law went ahead, were accosted at the front desk asking when I was coming. This suspicious tone and tail chasing was constant in the 3 days stay. I came shortly on the 2nd of Dec as my business meetings were getting extended with deadlines. Had a nice walk outside and lunch at the Mont Blanc Restaurant, went back to Seoul. 2. Then the craziest, most idiotic thing happened; they asked my mother in law to call and have me physically talk to them - this was when I was in a very important meeting. I presume they had people mis-use the Royal Ambassador status(??) who the hell knows. I should have called then and asked what the hell was going on but I was too busy. 3. Then I later find out they called my father in law to charge an extra 10 usd for a 50 usd a day credit they had in the mini-bar. If you guys had such a god awful impression about me and my guests you could have actually asked me directly through my email. Instead you made my in laws feel like crap and made me look a fool. To be clear we were also here to see if we could have a large scale party for my father in law's 70th at the Intercon; well that's never happening and as a Royal Ambassador, I'll be sure to give my feedback to my network.
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Date of stay: December 2020Trip type: Travelled with family
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Response from IHG Service, Owner at InterContinental Alpensia Pyeongchang Resort
Responded 24 Jan 2021
Hi vcinasia, Thank you for taking the time to write us your review of your recent stay. I'm sorry to learn that your experience with our hotel's service was less than exceptional due to the issues with the charges for the mini-bar. I have sent you a private message to get more details to help you further. Thank you for your patronage as our valued IHG Rewards Royal Ambassador, and look forward to your response. Best Regards, Virgil N. Case Manager IHGService
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GlobetrotterJ16 wrote a review Nov 2020
Seoul, South Korea1775 contributions333 helpful votes
+1
We went to Pyeongchang in off season, we wanted to get out of Seoul. So the hotel and the Alpensia village was quite deserted. Anyway, we arrived ta the hotel to realize we had booked for the following day, never happened to me before but they made no big issue and we stayed starting a day earlier. All the staff were very helpful, from housekeeping to lobby lounge to concierge, all our requests were quickly handled. Lots of team members there are quite young and have a very good attitude. Thumbs up! The rooms are good, enough space, functional, comfortable. Only the wooden desk and other wooden furniture shows some wear and tear, not the best quality as it looks like. But nothing that spoils the stay. The hotel has a nice lobby lounge and an all day dining restaurant. Prices are very reasonable, I was a bit surprised coming from Seoul where hotel food and beverage is way overpriced. There is self service parking in the basement, very convenient, and elevators to the guest floor. In front of the hotel is a nice lake, very picturesque and to the other side a terrace and garden and after that Alpensia Village which has the Holiday Inn hotels as well as convenience stores, restaurants, cafes. So for a quick bite or snack one has a few options there. Overall we had a good stay and will go back.
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Date of stay: October 2020
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PRICE RANGE
USD 83 - USD 177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental alpensia pyeongchang hotel pyeongchang-gun
LOCATION
South KoreaGangwon-doPyeongchang-gun
NUMBER OF ROOMS
238
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Frequently Asked Questions about InterContinental Alpensia Pyeongchang Resort
Which popular attractions are close to InterContinental Alpensia Pyeongchang Resort?
Nearby attractions include Ocean 700 (0.7 km), Peak Island Yongpyeong Water Park (1.9 km), and Alpensia Ski Jump Lounge (0.7 km).
What are some of the property amenities at InterContinental Alpensia Pyeongchang Resort?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at InterContinental Alpensia Pyeongchang Resort?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at InterContinental Alpensia Pyeongchang Resort?
Yes, parking is available to guests.
What are some restaurants close to InterContinental Alpensia Pyeongchang Resort?
Conveniently located restaurants include Yumyeong Sikdang, Bbq Chicken, and Jintae Won.
Are there opportunities to exercise at InterContinental Alpensia Pyeongchang Resort?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at InterContinental Alpensia Pyeongchang Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Alpensia Pyeongchang Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Alpensia Pyeongchang Resort?
The staff speaks multiple languages, including English and Korean.
Does InterContinental Alpensia Pyeongchang Resort have any great views?
Yes, guests often enjoy the mountain view available here.
Is InterContinental Alpensia Pyeongchang Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.