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Sanctuary Nam Ngum Beach Resort

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Sanctuary Nam Ngum Beach Resort
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34 Reviews from our TripAdvisor Community

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Showing 22: English reviews
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Singapore, Singapore
Reviewed yesterday NEW

The hotel and its location look fantastic but all that glistens is not gold. There is no in-room wifi - in this day and age?? Really? You can only get it in public areas or maybe one bar if on your balcony. Food options were limited and very poor and its a long walk back to the town / main...

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Helpful?
Thank Ian H
Sanctuary Hote... L, Assistant Sales & Marketing at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear customers, Thank you for posting a comment on Tripadvisor on the Sanctuary Nam Ngum Beach Resort and for sharing your experience. We are pleased to hear that you appreciated the environment and the modern design of our hotel. We are disappointed not to have been able to bring you satisfaction concerning the restaurant. We sincerely believed to have a...

Sydney, Australia
Reviewed 1 week ago NEWvia mobile

The rooms and landscaping of the property are lovely. However, it is a long way from Vang Vieng town and nothing to do at the resort. There is a "swimming pool" in the dam but there was blue green algae in it and therefore unsafe to swim in. This applies to all the water sports you can do too: paddle...

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Helpful?
Thank Rapunzella
Sanctuary Hote... L, Assistant Sales & Marketing at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear Customers, Thank you for having left a comment on Tripadvisor on the Sanctuary Nam Ngum Beach Resort and for sharing your experience. We are pleased to hear that you appreciated the rooms and the environment of our hotel. Indeed, we are sorry that you have not been able to fully enjoy your stay among us, especially because of the...

Melbourne, Australia
Reviewed 1 week ago via mobile

Pros - great views - contemporary design - conversation pit Cons - apathetic / untrained staff without a leader - pool had no chairs and needed a clean (couldn't see the bottom) - restaurant limited menu and poor cooking standards We're a group of 4 female travellers and we were super excited to arrive - we were aware that it...

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Helpful?
Thank JBS85
Sanctuary Hote... L, Assistant Sales & Marketing at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear customers, Thank you for posting a comment on the Sanctuary Nam Ngum Beach Resort Tripadvisor page. We are pleased to hear that you appreciated the environment with its sandy beach and swimming pool on the lake, as well as the modern design of our hotel. My team and I are sorry to hear that we failed to meet your...

Edmonton, Canada
Reviewed 1 week ago

Together as a couple we have travelled the earth in search of natural beauty, soft shorelines, heart softening sunsets and food to wake the senses. The Sanctuary offers all of this in a secluded and exclusive setting. Privacy and nature are elegantly weaved togethter and the beach and pool settings are comfortable and yet close to the villages where the...

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Helpful?
Thank ChiefRockband
Sanctuary Hote... L, Assistant Sales & Marketing at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear customers, Thank you very much for your interest in Sanctuary Nam Ngum Beach Resort, and the glowing review that you posted on us. We were delighted to be able to bring you satisfaction. Remembering it is fundamental for us to satisfy our guests, we ensure to meet your expectations at the best. We are pleased to learn that you...

Phuket
Reviewed 2 weeks ago

We loved the unique rooms with the awesome view of the reservoir. They have a floating pool in the reservoir... great idea! The shower was cool. The beds were comfortable. Dinner is limited in what they offer, but breakfast was good.

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Helpful?
Thank Dave W
Sanctuary Hote... L, Assistante Sales & Marketing at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts we wanted to thank you for your interest in the Sanctuary Nam Ngum Beach Resort. It is very pleasant for us to read such a good comment. We are delighted to have been able to bring you satisfaction. Remembering it is fundamental for us to satisfy our guests,...

Long Hai, Vietnam
Reviewed 15 March 2017

Short gateway in Laos for 2 nights. The place is clean and relaxing, perfect spot for someone looking for a quiet place in Vang Vieng, a bit away from the center but the front desk can call for transportation. Nice local food option and friendly staff. As others mentioned the pool within the small lake is an interesting and enjoyable...

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Helpful?
Thank JMatt1978
Sanctuary Hote... L, Director of Sales at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear Reviewer, On behalf of the entire team Sanctuary Hotels and Resorts, I wanted to thank you for the kind comment that you left on Tripadvisor. It has made our day. We were delighted to be able to bring you satisfaction. Indeed, we make sure to provide you with the greatest level of service at the Resort. It is a...

Reviewed 26 February 2017 via mobile

My first time in Vangviang@Sanctuary Nam Ngum Beach Resort , very nice place have a good view and fresh air make me feel relax and I can do many activities Kayak ,Pedal boats and my most favorite swimming in the floating pool wow!!! And thank you very much for warm welcome and big party...see you again 😘

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Helpful?
Thank Natrada T
Sanctuary Hote... L, Assistant Sales & Marketing at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear Reviewer, On behalf of the entire team Sanctuary Hotels and Resorts, I wanted to thank you for the kind comment that you left on Tripadvisor. It has made our day. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam...

Vietnam
Reviewed 22 February 2017

I really enjoy my stay at this hotel. After staying at Vang Vieng , this place was a nice surprise. 30 min away from the city A very nice view on the lake and a floating swimming pool . Bedding was very confortable, Nice Shower place Staff doesn't speak well english but job was done . i definitely recommend it

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Helpful?
1Thank disceet1
Sanctuary Hote... L, Assistant Sales & Marketing at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear Reviewer, On behalf of the entire team Sanctuary Hotels and Resorts, I wanted to thank you for the kind comment that you left on Tripadvisor. It has made our day. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam...

Reviewed 20 February 2017 via mobile

As anyone can see from my profile, I'm very fair in any review. I can't remember giving more than a couple of scores of 1 in hundreds of reviews. I was there last month with a friend and two adult daughters this place is an out of the way dump. Despite what the manager will reply. There are far too...

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Helpful?
Thank Johnnie1948
Sanctuary Hote... L, Sales & Marketing Manager at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear Customer, Thank you for taking the time to post a comment on our Tripadvisor page. My team and I are very disappointed to hear that we were not able to meet your expectations. We'll do everything needed to improve our services. For this, I am personally committed to convey the purpose of your inconveniences to the departments concerned to...

Hokitika
Reviewed 31 January 2017

Everything is new and the apartments/rooms have great views and everything you need for a stay. The bathroom and rooms are nice sized and the main room opens on to a nice deck area. When we were there we were the only guests which is quite surprising. The staff are friendly and very helpful and could not do enough for...

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Helpful?
1Thank pemicknz
Sanctuary Hote... L, Sales & Marketing Manager at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear Customer, Thank you for having left a comment on Tripadvisor on the Sanctuary Nam Ngum Beach Resort and for sharing your experience. The team and myself are delighted to have been able to bring you satisfaction. Indeed, it is fundamental for us to satisfy our valued customers and we do our best to ensure a service worthy of your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Located 120 km away from Vientiane capital on route 13 towards Vang Vieng or Luang Prabang, the Sanctuary Nam Ngum Beach Resort is an island on the Nam Ngum lake by the banks of Thaheua, a fisherman's village in the heart of mountain surroundings. The resort can combine relaxation times with its sandy beach and swimming pool on the lake but also offers water activities for your pleasure. Why not have a thrilling water ski experience at Nam Ngum lake, Laos? ... more   less 

Additional Information about Sanctuary Nam Ngum Beach Resort

Address: BAN Theua, BP 365, Vang Vieng 1003, Laos (Formerly Blue Lagoon Resort Laos)
Region: Laos > Vientiane Province > Vang Vieng
Price Range: $57 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sanctuary Nam Ngum Beach Resort 3*
Number of rooms: 23
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Nam Ngum Beach Resort staff and other travellers.
3 questions
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Questions? Get answers from Sanctuary Nam Ngum Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms nearer reception may be able to pick-up wifi.”
Darthhayda, 25 Apr 2017 | Read review
“Great view, quiet rooms, unique designs, big deck.”
BillyFisch, 9 Apr 2017 | Read review
“Make sure you know this is 25 Ks before Vang Vieng coming from Vientiane.”
pemicknz, 30 Jan 2017 | Read review
“The suites and Deluxe rooms have the most amazing view. Keep the curtains open all night and let sunrise waking you up...”
henripierrel, 5 Jan 2017 | Read review
“get the one with jacuzzi”
Rieya, 25 Jul 2016 | Read review
5 of 5