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Lake Elmenteita Serena Camp

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Lake Elmenteita Serena Camp
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228 Reviews from our TripAdvisor Community

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Showing 216: English reviews
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Reviewed 3 weeks ago

its one of the best camp in east Africa, one cannot imagine such scenic location and wonderful food at this place. We came for a night and two days almost, did one early morning game drive and walking and horse safari across the lake. its an wonderful experience with wonderful staff to take care.

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Helpful?
Thank Moiz I
SerenaHotels, Manager at Lake Elmenteita Serena Camp, responded to this review

Thank you for taking time to write about your experience ,we value your feedback. We always endeavour to provide only the best to our guest. We are glad you enjoyed our food ,the great views and that our wonderful staff were able to meet your expectation. We hope we shall get another chance to be of service to you whenever...

Reviewed 4 weeks ago

My husband and I stayed at Lake Elmenteita for two nights while on safari with a small group. The welcome was fabulous with champagne and speedy check in. Once we got to our tent, we were truly impressed with the level of luxury, from the bed to bathroom to our door patio overlooking the lake The entire staff was phenomenal,...

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Thank Kate F
SerenaHotels, Manager at Lake Elmenteita Serena Camp, responded to this review

Thank you for taking time to review our Camp.We note that you enjoyed,the welcome experience, our food ,the great service of our staff and the level of luxury that our tents offer.We felt honoured to celebrate your 40th Birthday and we wish you many more happy years. We hope to be of service to you in future. Thank you. Elizabeth...

Northern California
Reviewed 9 February 2017

We stayed at Lake Elementaita Serena Camp for two nights in January. It is set in a beautiful spot on the shores of the lake. We saw bushbuck and buffalo coming to drink at the pond and there were flamingos on the lake shore. The "tents" were more like luxury hotel rooms, very spacious and comfortable, with many special details....

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Helpful?
Thank MaestraM
SerenaHotels, Manager at Lake Elmenteita Serena Camp, responded to this review

Thank You for taking time to review the camp. We are happy you enjoyed our food offers and the delicious lobster. We have a variety of activities and we apologies if our staff were over-zealous in recommending the activities.We note your concern on the access road and we shall take it up to ensure our guest experience is not compromised....

Reviewed 30 January 2017

You want to get away from the madness of Nairobi? Then Serena Elementeita camp on the shores of a beautiful lake. Comfort and peace surrounded by wild animals in one of the most well protected conservancy park. Enjoyed the hospitality of friendly staff and the long drive in the middle of wild life.

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1Thank Samba T
SerenaHotels, Manager at Lake Elmenteita Serena Camp, responded to this review

Thank you for taking time to review the camp .We are happy you enjoyed the serene environment that we have come to be known of.We are glad we met your expectation in offering hospitable service and we hope we shall get a chance to be of service to you in future. Thank You. Elizabeth Njeri Camp Manager

Mombasa, Kenya
Reviewed 29 January 2017 via mobile

The camp is very well situated on the lower shores of lake elementaita. We were received warmly to a selection of either alcololic or non alcololic champagne by well informed polite staff who showed us to our tented rooms that have all necessities and are tastefully furnished. The dinning area over looks a beautiful watering point visited by a number...

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Helpful?
Thank Ali B
SerenaHotels, Manager at Lake Elmenteita Serena Camp, responded to this review

Thank you for taking time to review our facility. We always endeavour to provide excellent service to all our guest .we are glad you found our staff helpful and enjoyed our food.we hope we shall get another chance to be of service to you in the near future. Thank you. Elizabeth Njeri. Camp Manager

Nairobi, Kenya
Reviewed 5 January 2017

Very spacious tents, clean, excellent service, good food! Overall, beautiful place where every small detail is taken care of!! Great staff, very friendly and courteous. Great view of the lake, can see flamingos too!

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Thank 2014Tourist2014
SerenaHotels, Manager at Lake Elmenteita Serena Camp, responded to this review

Thank you for taking time to review our camp.We are happy we were able to meet your expectation and we look forward to being of service to you in future. Sincerely, Elizabeth Njeri

Nairobi, Kenya
Reviewed 2 January 2017

The place and the people are amazing ... what hospitality!! Rooms are lovely facing the lake - best place for destressing. The only hitch was the food, being a vegetarian felt that the food was not the Serena standards.

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1Thank BejuS
SerenaHotels, Manager at Lake Elmenteita Serena Camp, responded to this review

We are happy you liked our camp and our hospitality.Thank you for bringing the situation about the vegeterian food to my attention and I apologize for any inconvenience this may have caused.We always endeavour to provide the best food to all our customers and its unfortunate we did not meet this. I hope we shall get another chance to makes...

Nairobi, Kenya
Reviewed 31 December 2016

An excellent place for a getaway. The views of Lake Elementeita are fantastic. The amenities are top class, you will forget you are in a tented camp. The staff are very efficient and motivated. The sumptuous gourmet meals are great. It will exceed your expectations.

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Thank stpatrickpaul
SerenaHotels, Manager at Lake Elmenteita Serena Camp, responded to this review

Dear Patrick, We appreciate your positive feedback about our camp.we take pride in offering the best service you have come to expect from Serena Hotels and we hope we shall get a chance to be of service to you in future. Thank you. Elizabeth Njeri

Nairobi, Kenya
Reviewed 20 December 2016

I loved everything about this hotel. It is a tented camp (luxury tents) throughout including the lounge and dining area. The interior decor is amazing and gives a truly Kenyan ambiance. The rooms were great, spacious with a large bathroom with nice hot showers, sufficient wardrobes, a love seat, big bed and a cozy balcony. A hot water bottle was...

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Helpful?
Thank June K
SerenaHotels, Manager at Lake Elmenteita Serena Camp, responded to this review

Hello June. Thank you for choosing our camp and for taking time to review the facility .We are glad we were able to meet your expectation and that you enjoyed your stay.We look forward to hosting you another time. Thank you. Elizabeth Njeri Camp Manager

Nairobi, Kenya
Reviewed 9 December 2016

Very relaxing family environment get away. The staff are very courteous and the food is great! The nature walk, the animal sanctuary, birds of the lake, the scenery across the lake with the sleeping warrior in the horizon add to the great experience of the Serena.

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Thank domondi
SerenaHotels, Manager at Lake Elmenteita Serena Camp, responded to this review

Thank you for taking time to review our camp.We always endeavour to provide service to our guest with love and care and am glad we were able to meet that.We hope we shall get a chance to be of service to your in future.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included

Additional Information about Lake Elmenteita Serena Camp

Address: Soysambu Conservancy, Lake Elementaita, Kenya
Region: Kenya > Rift Valley Province > Lake Elementaita
Price Range: $566 - $837 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lake Elmenteita Serena Camp 4*
Number of rooms: 24
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Questions & Answers

Here's what travellers have asked, with answers from Lake Elmenteita Serena Camp staff and other travellers.
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Questions? Get answers from Lake Elmenteita Serena Camp staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A traveller, wedding couples or business both can choose this destination, they have all in very good quality.”
 of 5 bubbles moizi2017, 28 Feb 2017 | Read review
“All individual detached bungalows. Ask for one close to the reception if you are a lazy one!”
 of 5 bubbles sambat2014, 30 Jan 2017 | Read review
“All rooms face the lake, we stayed in the last 2 cottages at the far end”
 of 5 bubbles BejuS, 1 Jan 2017 | Read review
“We stayed near the lake view a bit further out and the views are great.”
 of 5 bubbles stpatrickpaul, 31 Dec 2016 | Read review
“The rooms close to the lake have therapeutic sounds of the chirping birds!”
 of 5 bubbles domondi, 8 Dec 2016 | Read review
5 of 5