The Gould Hotel
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About
Finding an ideal historic hotel in Seneca Falls does not have to be difficult. Welcome to The Gould Hotel, a nice option for travellers like you.
Meadeville Farm Pumpkin Patch (1.4 mi), located nearby, makes The Gould Hotel a great place to stay for those interested in visiting this popular Seneca Falls landmark.
The Gould Hotel offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free wifi is available.
The hotel offers 24 hour front desk, room service, and outdoor furniture, to make your visit even more pleasant. The property also features free breakfast. Guests arriving by vehicle have access to free parking.
If you’re looking for an Italian restaurant, consider a visit to Avicolli's or Little Italy~ Seneca Falls, which are all conveniently located a short distance from The Gould Hotel.
Best of all, The Gould Hotel makes it easy to experience some great Seneca Falls attractions like Women's Rights National Historical Park, which is a popular natural history museum.
The Gould Hotel looks forward to welcoming you on your visit to Seneca Falls.
Location
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It had a king bed, TV, A/C, desk and chair, a couch, a safe, but no fridge.
It had an iron and ironing board, and since it was a handicap room, it only had a shower in the bathroom.
There was a chandelier in the room, and a very fancy full length mirror.
The staff was friendly.
There was a slow elevator right next to the stairs.
But the staff did not communicate all the information they should have.
The dining room was closed except on the weekends (which ruled it out for us).
Both of our keys didn't work after the first day. We had to get them reprogrammed again.
Because of the Covid-19 situation, they only clean the room when you leave. They didn't tell us this when we checked in, and when we found our room uncleaned when we returned at night, we tried to call the front desk to complain. That's when we found out our phone didn't work either.
The maid does leave a basket outside the door with a couple of towels in it. We thought she was just pre-positioning supplies for later, but obviously that was not the case.
They didn't tell us about the grab and go breakfast bags, so we missed breakfast the first day. And only discovered them, as they were telling somebody else about them.
They did tell us to park in back of the hotel, as you would get a ticket if you parked overnight on the side of the hotel.
There was no ice machine. You had to go to the front desk, and they had to go into the kitchen to get ice.
The location of the hotel is great, close to everything, but the lack of information given to us at check-in turned us off.
Two minor critiques: The bed was really comfortable, but it's very high. I am a petite woman and I had to practically hoist myself into the bed every night. There are no black-out shades, and while this wouldn't be an issue in winter, if you are in an east-facing room it is very bright and hard to sleep in.
I would love to go back, and explore more of the Finger Lakes and spend time in the museums of Seneca Falls post-Covid, and I'd definitely stay here again as would the dog.
Applaud them for being “green” with towel usage, wish they would also provide a recycling trash can and use sustainable not styrofoam coffee cups. Other than that a 10 experience.
We had a great experience and felt the price was extremely reasonable given the large size of our room. We highly recommend this hotel to others!
Unfortunately, there was one very big problem The accessibility ramp ended at a very heavy door with no automatic opener. hence, person with a disability, particularly a wheelchair user, could get to the entrance but not enter.
I look forward to returning to the Gould, and will give it an enthusiastic five stars when this situation is rectified.
"Great spot for dinner and great drinks down the street to visit as well - 84 Fall Restaurant"Read full review
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