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Cincinnatian Hotel

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Traveller (251)
Room & Suite (272)
Dining (27)
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Overview
  • Excellent45%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible7%
Travellers talk about
“cricket lounge”(37 reviews)
“hardwood floors”(13 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (942)
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Traveller rating
399
263
129
75
68
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399
263
129
75
68
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All reviewscricket loungepalace restauranthardwood floorsfountain squaremini barstreet noiseroom servicejacuzzi tublarge bathroomdowntown cincinnatihistorical hotelvalet parkingking roomvine streetone night stayan older hotelsitting area
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11 - 15 of 934 reviews
Reviewed 3 weeks ago via mobile

We stayed the night with another couple from Columbus Ohio. We dropped our car off with the hotel valet that's attached to the hotel at 3 p.m. on Saturday. We checked out on Sunday at 10:30 a.m., as we were the first ones during that...More

1  Thank 1Erick1
Response from John O, General Manager at Cincinnatian HotelResponded 3 weeks ago

Dear 1Erick1, Thank you for selecting the Cincinnatian Hotel as your home away from home. We actually are not part of Hilton yet, so please send me an email with your contact information or call my office directly so we can further discuss your concern....More

Reviewed 3 weeks ago via mobile

Yes, they are in the midst of a renovation, but so are a lot of places. The front desk staff, and in particular Christopher, were attentive and helpful, and went out of their way to make up for the inconveniences and insured a great birthday...More

Thank krallen
Response from John O, General Manager at Cincinnatian HotelResponded 3 weeks ago

Dear krallen, Happy Belated Birthday to your daughter. Thank you for making our day with your review. On Saturday, Christopher shared that it was your daughter's birthday. We will provide Christopher with the recognition he deserves for delivering the WOW. If I can ever be...More

Reviewed 3 weeks ago

There is nothing on the website about the hotel being under MAJOR construction -- they start at 7 AM and go thru the evening -- so don't count on getting much sleep if you are near the worksites (which appears to be everywhere). The other...More

1  Thank Joanne U
Response from John O, General Manager at Cincinnatian HotelResponded 3 weeks ago

Dear Joanne U, Thank you for selecting the Cincinnatian Hotel as your home away from home. We sincerely apologize for the inconvenience we caused you. Your feedback helps us improve our operation. Your comments were shared with our front office team and we are disappointed...More

Reviewed 3 weeks ago via mobile

I understand they were doing renevations and my complaints have nothing to do with that. The pillows were lumpy and uncomfortable, there were dust bunnies under the beds, only one bar or soap to be used between the shower and two sinks. You could hear...More

1  Thank ahood428
Response from John O, General Manager at Cincinnatian HotelResponded 3 weeks ago

Hello ahood428, Thank you for your review and more importantly thank you for selecting our hotel as your home away from home. We strive to exceed everyone's expectations everyday and we are disappointed we failed to do so for you. We immediately shared your concerns...More

Reviewed 3 weeks ago

If you care about your family, do not stay at this hotel. A disastrous experience, but especially DANGEROUS! My wife and I stayed here for 3 nights. For each of these nights, we had to call the front desk to get the cleaning of the...More

4  Thank sarahplantes
Response from John O, General Manager at Cincinnatian HotelResponded 3 weeks ago

Dear Sarah Plantes, Thank you for your review and more importantly thank you for selecting the Cincinnatian Hotel as your home away from home. We sincerely apologize for the inconvenience we caused you. My contact information is below if you would like to further discuss...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 194 - USD 303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Cincinnati
#8 Family Hotel in Cincinnati
#9 Romantic Hotel in Cincinnati
#14 Business Hotel in Cincinnati
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 194 - USD 303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Cincinnati
#8 Family Hotel in Cincinnati
#9 Romantic Hotel in Cincinnati
#14 Business Hotel in Cincinnati
Room types
Suites, Non-Smoking Rooms
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Traveller (251)
Room & Suite (272)
Dining (27)
Amenities (38)
Business Centre & Event Rooms (5)
Questions & Answers
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troy0572
18 January 2018|
Answer
Response from Retriever32 | Reviewed this property |
Easy walk
1
Vote
jackiehop82
25 October 2017|
AnswerShow all 2 answers
Response from Bill L | Reviewed this property |
Jungle. Jim’s has two locations, both are 30 minutes or so from downtown.
0
Votes
tripgirl70
30 July 2016|
AnswerShow all 8 answers
Response from zimmvaca | Reviewed this property |
Yes
0
Votes
Room Tips
"I suggest staying at the Netherland Plaza Hotel in Cincinnati"
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"Do not book this hotel until construction is done. And they told us we used the wrong web site to book..."
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"Just dont go there"
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"Find another hotel!"
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