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WaterView Casino and Hotel

47 reviews
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Traveller (13)
Room & Suite (7)
Dining (1)
Overview
  • Excellent27%
  • Very good25%
  • Average17%
  • Poor14%
  • Terrible17%
Travellers talk about
“jacuzzi suite”(3 reviews)
“lucky bean”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (47)Write a Review
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A TripAdvisor Member
1
Reviewed 28 September 2017 via mobile

We decided to try this place despite the fact that the reviews aren't the best because we like hotel and casino's and we wanted a good view of the river...View was great but that was all. Besides bad service, with the exception of one front...More

Thank A TripAdvisor Member
Response from Robert O, General Manager at WaterView Casino and HotelResponded 4 October 2017

We are sorry that you had a bad experience. Your review does not portray an accurate picture of the hard working team members that work here. There is always a casino shift manager on duty 24 hours a day that can handle any complaints or...More

Reviewed 4 September 2017

This is a great hotel with Very friendly staff. I love the view of the Great Mississippi River from my room and the Jacuzzi suite gets me relaxed. My room is always clean and the staff usually goes the extra mile for me. This is...More

Thank Devildog126
Response from Robert O, Manager at WaterView Casino and HotelResponded 4 September 2017

Thank you for your comments. The team are always happy to see the comments our guests leave. I will make sure to share this with all of them.

Reviewed 14 August 2017

We stayed in a waterfront suite with a balcony overlooking the Mississippi River. Facing west, there is a great view of the sunset. There were 3 TVs. One TV was in the sitting area with a large sofa and coffee table, one in the sleeping...More

Thank JMCKingsland_GA
Response from Robert O, Manager at WaterView Casino and HotelResponded 21 August 2017

We thank you for your comments. All information will be sent to those departments that were mention.

Reviewed 29 July 2017 via mobile

But not right now. As soon as the front doors opened we were hit by a wall of cigarette smoke. The room we had was definitely tired. It was freezing in the room and it was hard to get to a warmer but still cool...More

Thank Susan H
Response from Robert O, Manager at WaterView Casino and HotelResponded 30 July 2017

Thank you for the comments. Our food and beverage team will be very happy to hear about the buffet.

Reviewed 16 July 2017 via mobile

I am not sure how this hotel got 3 1/2 stars. The room reeked of smoke and when I called the front desk was told all the rooms were smoking rooms. The comforter had brown stains and hair on it so obviously was not clean....More

Thank madsoup
Response from Robert O, Manager at WaterView Casino and HotelResponded 17 July 2017

Two floors of our hotel are smoking. We will address your comments with our hotel team. I am sorry for any inconvenience this might have caused.

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Traveller (13)
Room & Suite (7)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (9)
Bathroom (1)
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Room Service
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 82 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 82 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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