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We decided to try this place despite the fact that the reviews aren't the best because we like hotel and casino's and we wanted a good view of the river...View was great but that was all. Besides bad service, with the exception of one front...More
2 Thank A TripAdvisor Member
Response from Robert O, General Manager at WaterView Casino and HotelResponded 4 October 2017
We are sorry that you had a bad experience. Your review does not portray an accurate picture of the hard working team members that work here. There is always a casino shift manager on duty 24 hours a day that can handle any complaints or...More
This is a great hotel with Very friendly staff. I love the view of the Great Mississippi River from my room and the Jacuzzi suite gets me relaxed. My room is always clean and the staff usually goes the extra mile for me. This is...More
Response from Robert O, Manager at WaterView Casino and HotelResponded 4 September 2017
Thank you for your comments. The team are always happy to see the comments our guests leave. I will make sure to share this with all of them.
We stayed in a waterfront suite with a balcony overlooking the Mississippi River. Facing west, there is a great view of the sunset. There were 3 TVs. One TV was in the sitting area with a large sofa and coffee table, one in the sleeping...More
Response from Robert O, Manager at WaterView Casino and HotelResponded 21 August 2017
We thank you for your comments. All information will be sent to those departments that were mention.
But not right now. As soon as the front doors opened we were hit by a wall of cigarette smoke. The room we had was definitely tired. It was freezing in the room and it was hard to get to a warmer but still cool...More
Thank Susan H
Response from Robert O, Manager at WaterView Casino and HotelResponded 30 July 2017
Thank you for the comments. Our food and beverage team will be very happy to hear about the buffet.
I am not sure how this hotel got 3 1/2 stars. The room reeked of smoke and when I called the front desk was told all the rooms were smoking rooms. The comforter had brown stains and hair on it so obviously was not clean....More
Response from Robert O, Manager at WaterView Casino and HotelResponded 17 July 2017
Two floors of our hotel are smoking. We will address your comments with our hotel team. I am sorry for any inconvenience this might have caused.
USD 81 - USD 131 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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