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DoubleTree by Hilton Alana - Waikiki Beach

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DoubleTree by Hilton Alana - Waikiki Beach
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1,451 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Alana - Waikiki Beach
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Showing 1,361: English reviews
Camp Hill, PA, United States
Reviewed 10 March 2016

Great Double Tree within easy walking distance of Waikiki Beach, upscale shopping and good selection of restaurants. They offer a Noon check out - fabulous if you have a mid afternoon flight. Concierge and front desk folks were extremely helpful and personable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John J C
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha John J C, We appreciate your review about our location and staff. We are thrilled to hear your stay was good and we look forward to your return. Mahalo Daphne Aguon Guest Services

Westfield, United States
Reviewed 8 March 2016

I continue to stay at this hotel as I feel safe, the staff is great, and the location is central to all my needs. This hotel is great for the business traveler. It is clean, comfortable and meets all my needs. I will definitely be staying here again.

Review collected in partnership with DoubleTree by Hilton
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1Thank Karen B
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Karen B, We appreciate your vote of confidence and your continued loyalty. We look forward to your return. Mahalo Daphne Aguon Guest Services

Sandy, Utah
Reviewed 6 March 2016

We just stayed one night before flying home. The room was clean, roomy, and the view was better than I thought it would be. We overlooked Ft. DeRussey. We had a 5:00am wake up so we didn't use hotel amenities. Location is good, though not on the beach.

Review collected in partnership with DoubleTree by Hilton
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Thank Moverbob
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Moverbob, Thank you for choosing to stay at our hotel before returning home. We look forward to servicing you with aloha on your next visit. Mahalo Daphne Aguon Guest Services

Las Vegas
Reviewed 4 March 2016 via mobile

I would like to say how awsome our visit was to your double tree. We stayed for about 2 weeks while we were looking for a place.to move too on the island. Everyone from valet, housekeeping and the front desk went above and beyond really showing that the Aloha spirit is alive.and well. Mahalo for your kindness

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1Thank TRLasVegas
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha TRLasVegas, We love that our guests enjoyed their experiences with us. We are very proud of our team. We look forward to your return and sharing the aloha spirit! Mahalo Daphne Aguon Guest Services

Oak Brook, Illinois
Reviewed 2 March 2016

Staff friendly & accommodating. Rooms could use some refurbishing. Safe and convenient location. Adequate pool on roof with a lounge area for social gatherings. Delicious cookies every day. One setting only for air conditioning. Would stay here again.

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Helpful?
Thank joyce t
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Joyce, We are happy that you chose to stay with us and your experience was pleasant and satisfactory. We look forward to your next visit. Mahalo Daphne Aguon Guest Services

Reviewed 29 February 2016 via mobile

Stayed at this place a few times before, this by far the best service received. Kuddos to the front desk team member MELISSA for checking us in, and upgrading us to a beautiful room. She definitely takes pride in her work that she does and is very genuine when speaking regardless of who you are and where you're from. I...

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Helpful?
1Thank MauiKMG808
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha MauiKMG808, Thank you for your kind words and we are thrilled to know that Melissa went above and beyond. We are delighted that your stay was amazing and we exceeded your expectations. We look forward to your next visit. Mahalo Daphne Aguon Guest Services

West Palm Beach, Florida
Reviewed 27 February 2016

Hotel was so friendly and clean. Arrived early and they accommodated us. Bar was fun and bartender was one of best ever encountered in a hotel bar. Food was fresh and good and drinks very good. Would recommend this hotel to anyone in Waikiki. Great location and excellent service. Wonderful cookies.

Review collected in partnership with DoubleTree by Hilton
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1Thank Lorraine J
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Lorraine J, We are thrilled to know that your time here was pleasant and satisfactory. Our location and team are a few of our perks at the Doubletree Alana. We look forward to your return. Mahalo Daphne Aguon Guest Services

Soufrière, Soufriere, St. Lucia
Reviewed 27 February 2016

Ok so this is a Hilton Property correct? We arrive around mid night and you can not self park and no one is their to park your car. We struggle with our luggage first up 4 or 5 steps and then try the elevator. Oh they close it down at night for the arrival floor. So up a very thin...

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3Thank David H
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Dear David H, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered and we’re working with our team to ensure the situation doesn’t happen again. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that...

Shanghai
Reviewed 25 February 2016

Stayed here over Chinese New Year (February). Average US style business hotel. Nothing exceedingly special or negative. A few blocks from the beach. Plenty of restaurants nearby. Small restaurant for breakfast. The restaurant/bar closes relatively early though at 11 PM (for a bar at least). Gym and pool were small. Not much of a lobby. Staff were extremely friendly and...

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Helpful?
Thank LiangShanBo
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha LiangShanBo, We appreciate your feedback and experience relating to you stay at the Doubletree Alana. We are happy to know our team was attentive to your needs. We look forward to your next visit and creating a pleasant stay for you. Mahalo Daphne Aguon Guest Services

New York City, New York
Reviewed 23 February 2016

Stayed here on business for 4 days and it was just average. Great hotel staff however breakfast options can be better, the pillows in the hotel room can be bigger and free in room WiFi should be included. For a king sized bed, the pillows were tiny! Basic Gym with nice equipment and nice pool area overlooking Ala Moana Blvd....

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Helpful?
Thank Michael W
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Michael W, Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to creating a memorable and pleasant stay for you in the future. Mahalo Daphne Aguon Guest Services

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Doubletree by Hilton Alana - Waikiki Beach is a newly renovated chic boutique hotel located at the entrance to Waikiki in Honolulu, HI. The hotel is within a short walk of the beach, shopping and dining and one of the closest hotels to Hawaii Convention Center and Ala Moana Shopping Center. After a multi-million dollar redesign rooms now feature the Sweet Dreams by Doubletree sleep experience, bathrooms offering walk-in glass showers with oversized "rain" showerheads, large state-of-the-art high definition flat screen televisions with side panels for easy laptop connectivity, comfortable ergonomic workstations for our business travelers, and multiple outlets for electronic devices. Both wired and wireless high speed internet is available in all rooms for a charge and complimentary wireless high speed internet is available in the lobby area. During your stay you can also enjoy complimentary in-room coffee makers with coffee service, complimentary safe and movies on demand. Bedding offered is either one king bed or two queen-sized beds and all rooms have a lanai (balcony) and either city/mountain or ocean views. ... more   less 

Additional Information about DoubleTree by Hilton Alana - Waikiki Beach

Address: 1956 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1897
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $225 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Alana - Waikiki Beach 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Doubletree Honolulu
DoubleTree By Hilton Alana - Waikiki Beach Hawaii/Honolulu
Hotel Style:
#21 Business Hotel in Honolulu
#38 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Alana - Waikiki Beach staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Alana - Waikiki Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a balcony where you can see the water”
DKVogel0810, 23 Apr 2017 | Read review
“Floors above 12”
0KenM, 15 Apr 2017 | Read review
“Small sliver of the sea with East facing rooms, on the upper floors”
jonc221, 14 Apr 2017 | Read review
“ask for at least partial ocean view”
354dawnd, 13 Apr 2017 | Read review
“we were on high floor ans had nice ocean view from Lanai.”
CMF568, 23 Mar 2017 | Read review
5 of 5