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Pacific Beach Hotel

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#48 of 84 Hotels in Honolulu
Certificate of Excellence
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1 room 2 adults 0 children
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Pacific Beach Hotel
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3,174 Reviews from our TripAdvisor Community

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Showing 2,221: English reviews
Baltimore, Maryland
Reviewed 11 April 2015

I had a great time as a guest in this hotel from the minute I arrived ! The front desk woman was extremely friendly and accommodating, and everyone I passed in the halls said hello to me every time :). The view from our Ocean Front Room was breath taking ! We had a good view of diamond head and...

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2Thank Abbeyxrosex
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Abbeyxrosex, We were all so happy to hear that you had a great vacation! The Pacific Beach Hotel is truly perfectly located to ensure you get the most amazing views! I'm glad you liked it. Our staff are like a family here so they always enjoy welcoming visitors from around the world even if it's just a quick "Aloha"...

Bensville, Australia
Reviewed 11 April 2015

All the staff we dealt with were professional and very accomodating. The hotel was great value for money with all the amenities and services one needs. Great location and close to many good restaurants.

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1Thank Louise B
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Louise B, Thank you so much for staying with us at the Pacific Beach Hotel and for taking a moment to let others know about your experience. Furthermore, I'm so pleased to hear that your felt the hotel was a great value for money with all the amenities and services that one would need. Again, thanks for staying with...

Honolulu, Hawaii
Reviewed 11 April 2015

Pacific Beach Hotel is right across the street from Waikiki Beach. Great location for travelers to enjoy the romance and excitement of Waikiki. the hotel staff were very friendly and made me feel right at home. the room was clean and comfortable and the view was quite nice. I would recommend Pacific Beach to first time visitors to Hawaii.

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Thank ricodemarco
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha ricodemarco, Thank you so much for staying with us on your recent adventure to Waikiki. We are so pleased to hear that you enjoyed your overall stay and that our team made you feel right at home. Again, thanks for staying with us and we cannot wait to welcome you back in the future! Mahalo! Asari Ji Guest Experience...

Reviewed 10 April 2015 via mobile

Hotel very nice. Pool small other then that the stay is excellent! Room cleans beach across the street excellent view from 36th floor. Me and my kids are very happy there they wanted to live at hotel.

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1Thank Northbee
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Northbee, Wow! I am overjoyed to hear that you and your kids are very happy with your stay with us and enjoyed the view from your room on the 36th floor. Hawaii is such a popular vacation spot because of its tropical warm weather, beautiful beaches, etc. and I hope you can come back again to enjoy what Hawaii...

Sacramento, California
Reviewed 9 April 2015

Very clean rooms and kind customer service. Hotel is right next to everything in Waikiki. Shuttles run on a daily basis to take you to activities outside of Waikiki, and it was very affordable! We would definitely stay here again!

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3Thank sara_nadene
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha sara_nadene Thanks for the glowing TripAdvisor review! We pride ourselves on having a very clean hotel and providing great service with Aloha spirit. I am glad you felt the same way and it sounds like you enjoyed your stay with us. We love having you stay with us and we cannot wait for your return visit soon! Mahalo! Asari...

Medina
Reviewed 9 April 2015

I grew up in the travel industry, and now travel for a living, so I have experienced a wide variety of hotel experiences. I was so pleasantly surprised with our entire experience at this hotel. We were greeted in true Aloha Spirit, as well as two ice-cold selections of pineapple or melon infused water. The front desk was wonderful and...

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4Thank fizzyflygirl
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha fizzyflygirl, It is so rewarding to hear from a guest who has traveled a lot and experienced a lot of hotels all over the world recognized our hotel to be great. We strive to provide an excellent customer service to our guests with Aloha spirit and our Front Desk team jumped for joy when I shared your kind comments....

Brisbane, Australia
Reviewed 9 April 2015

We are a family of 4 with two kids. We divided our 10 day Honolulu trip up into 2 stays; 4 nights at Pacific Beach and 5 nights at the Hilton Hawaiian Village (I've also posted a review about this hotel). If you are having a longer stay in Honolulu I would highly recommend splitting your stay between hotels as...

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3Thank Travelling_Families
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Travelling_Families, Wow! It sounds like you were very strategic with your travel plans. What a great idea to split up your time between two different areas of Waikiki! We are so happy that we were able to be your host for the first half of your vacation. Thanks for staying with us! The next time you stay with us,...

Newcastle, Australia
Reviewed 8 April 2015

We stayed in a 2 queen bed ocean view room in the back tower on the 25th floor. It had a normal window facing the ocean and a balcony facing Diamond Head (and part of the ocean), Views were amazing, Sunsets were amazing!!!... Daily room service was excellent, everything was done nicely (bath towels and used beach towels were always...

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5Thank Jade_18_2014
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Jade_18_2014, Thanks so much for taking the time to write such an awesome review! We are all so happy to hear that you enjoyed your visit and we can't wait to welcome you back again next time! Mahalo! Asari Ji Guest Experience Manager

Western Australia
Reviewed 7 April 2015

Lovely rooms and clean. Bed very comfortable. Just one road to cross to the beach. We arrived at 7am after an all night flight and our room wasn't going to be available until 3pm but the receptionist gave us a room that was available and we were very grateful. This room was noisy but we had a good sleep. When...

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1Thank GillianP3
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha GillianP3, I am pleased that you were able to check-in early and found our room to be clean and comfortable. I am so sorry to hear about the noise, but I am glad we were able to accommodate you. We are only steps away from the famous Waikiki Beach and it sounds like you enjoyed your stay with us...

Milwaukee, Wisconsin
Reviewed 6 April 2015

What can I say to discourage you from staying here: POOR housekeeping Torn bedding Mold in bath and toilet A/C is ONLY on-too cold or off-too hot Now furniture in the lobby-odd No coffee shop No place to get coffee in the morning Friendly but inept staff If we had not pre booked and paid through a tour company we...

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2Thank r c
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha r c, Thank you for taking the time to write a review on TripAdvisor and for bringing your concerns to our attention. I sincerely apologize that we did not meet your expectations overall. I am glad that I was able to speak with you and grateful that you are giving us a chance to improve. We already scheduled high...

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Amenities

Highlights
  • Room Service
  • Spa
  • Beachfront
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located across Waikiki Beach with views of the Pacific Ocean, Waikiki City Lights, and Diamond Head landmark. Full service hotel with 839 guestrooms, island-style family dining, flexible meeting space, 24-hour fitness center, self or valet parking, business center and gift shops. Please note: Oceanarium Aquarium currently undergoing refurbishments through Summer 2017. ... more   less 

Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815-3286
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $231 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Beach Hotel 3.5*
Number of rooms: 839
Reservation Options:
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Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Hawaii/Honolulu
Hotel Style:
#13 Business Hotel in Honolulu
#18 Spa Hotel in Honolulu
#25 Family Hotel in Honolulu
#25 Romantic Hotel in Honolulu
#26 On the Beach Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Beach Hotel staff and other travellers.
176 questions
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Questions? Get answers from Pacific Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room high up for the view and less noise from traffic”
 of 5 bubbles Anders80, 25 Mar 2017 | Read review
“Ask for a room on a higher floor.”
  • Room 2156 (21st Floor)
  • Room 2156 (21st Floor)
  • Room 2156 (21st Floor)
 of 5 bubbles GerbenaDaisy, 21 Mar 2017 | Read review
“Get oceanfront if possible (above trees). Unobstructed view of the beach and ocean.”
 of 5 bubbles tlp2017, 19 Mar 2017 | Read review
“All views are great from a high floor, but a seaview room is the way to go. You will be constantly reminded that you are in Hawaii!”
 of 5 bubbles travelsteve12, 19 Mar 2017 | Read review
“Ask for a room as high as possible With a partial sea view”
 of 5 bubbles stevejoc, 17 Mar 2017 | Read review
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