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Sheraton Waikiki

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#33 of 85 Hotels in Honolulu
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Sheraton Waikiki
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5,637 Reviews from our TripAdvisor Community

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Showing 3,915: English reviews
denver
Reviewed 14 November 2012

The rooms are small. Mine has no desk, no chair, no dresser drawers of any kind, no fridge, no cash bar. ... in short, no comfort and no fun. The "stool" in the room is worn and frayed, but AMAZINGLY the cushion top (worn and frayed) doesn't even match the cushion base...(so I'm assuming it was actually replaced!!??) I can't...

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1Thank Journeymun
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and thank you for sharing your experience with us. We have shared your comments with our management team and welcome you to contact us directly at 377GuestExperienceTeam@Sheraton.com with any further comments or concerns. Mahalo again for taking the time to provide us with your valuable feedback and we look forward to connecting with you soon.

Roseburg, Oregon
Reviewed 14 November 2012

After staying the better part of the Royal Hawaiian we had to move next door to the Sheraton Waikiki for a night. (There was a mix up with our booking agent.) While we liked the Royal, the Sheraton was much more to our tastes. The environment was younger and more hip. And the rooms were new, clean and spacious. Our...

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1Thank DiverRich
Anderson, South Carolina
Reviewed 14 November 2012

This is the place to be if you like being in the center of everything and lots of people! It is a beautiful hotel with amazing views of Diamond Head and Waikiki. There is a great kids pool with slides and even a really shallow part for really young kids. There is also an infinity pool for adults only, right...

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Thank rhydro
Lynbrook, New York
Reviewed 14 November 2012

This was our last stop of three of the Hawaiian Islands for our honeymoon. When we got there the check in line was wrapped around and ended up being about a 25 minute wait to check in. The room itself was nothing special, typical hotel room very standard bathroom.The views from our Balcony were great, the location to the shopping...

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1Thank angg2528
Reviewed 13 November 2012

My friend and I stayed in Waikiki for almost 2 weeks and stayed in 4 different hotels during this time. We decided to book Sheraton for our last 3 nights as it appeared to be the nicest hotel and more pricey per night. After checking in we walked to our room where the corridors appeared more like a construction site...

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2Thank lanarose28
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for sharing your experience with us. We are very sorry to learn of the inconveniences during your stay and have shared your comments with the management team. We welcome you to contact us directly at 377GuestExperienceTeam@Sheraton.com so we can properly follow up with you. Thank you again for your valuable feedback and we look forward to connecting...

Melbourne, Australia
Reviewed 12 November 2012

My family has just returned from a 2 week holiday in Waikiki staying for the first 8 nights at the Sheraton and then the remainder at the Hilton Hawain Villages. Well we ended up only staying at the HHV for 2 nights and left to go back to the Sheraton as it was so much better. Our flight arrived very...

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3Thank Tammy S
Hillsborough, New Jersey
Reviewed 12 November 2012

You absolutely cannot beat the location - right in the heart of Waikiki. The resort itself was gorgeous with great restaraunts & shops nearby. The room itself was fine - large, which was great for us, travelling with an 11 yr old, but was very bare. It seemed like there was furniture missing. There was no dresser, only nightstands, a...

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1Thank A2ZNJ
Reviewed 11 November 2012

A great Sheraton property right on the beach at Waikiki. A King sized bed in an ocean facing room with views along the beach. The adults pool was a nice retreat with no U16s permitted. The bean bags in the pool were also a nice way to relax of an afternoon. The Rumfire club was a great post dinner venue...

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Thank Mng75
Vancouver WA
Reviewed 9 November 2012

My husband and I stayed here 10/30/12 through 11/5/12 and had a great time. Having researched the hotel and Waikiki on Trip Advisor before booking I had a good idea of what to expect. First you want a low key, relaxing Hawaiian resort vacation Waikiki is not the place. Waikiki is a ton of energy with getting shopping, dining ,...

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Thank Love_the_Beach088
Gold Coast
Reviewed 7 November 2012

I was fortunate to travel to Hawaii for work in August 2012. The hotel is centrally located in Waikiki on the beach which is awesome. The hotel itself is huge, probably the biggest I have stayed. After a long flight we arrived at the hotel to be faced with a queue longer than I have ever experienced. Due to the...

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2Thank GC_AussieFamily2010

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $440 - $1,116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu
Hotel Style:
#10 Top resorts Hotel in Honolulu
#14 Luxury Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Waikiki staff and other travellers.
92 questions
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Auckland Region, New Zealand
7 months ago

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Questions? Get answers from Sheraton Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms are ocean side.”
 of 5 bubbles craw4dfam, 17 Feb 2017 | Read review
“Get an ocean view room if you can swing it. The view was awesome”
 of 5 bubbles laura_lewis26, 10 Feb 2017 | Read review
“Depends on which side you are on weather you can view Diamond Head and Waikiki beach or not.”
 of 5 bubbles Gr8gardener, 9 Feb 2017 | Read review
“2265 had excellent view Of diamondhead and Waikiki beach”
 of 5 bubbles jerryhK6701NP, 9 Feb 2017 | Read review
“Search the internet before you buy.”
 of 5 bubbles evelynh999, 7 Feb 2017 | Read review
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